Walmart
Overview
Position Summary... Responsibilities
Provides member service by acknowledging the member and identifying member needs providing guidance and support to members regarding selfservicetechnology assisting members with purchasing decisions locating merchandise resolving member issues and concerns and promoting thecompanys products and services Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates communicating goals andfeedback training associates on processes and procedures providing direction and guidance to associates on member service approaches andtechniques to ensure member complaints and issues are resolved according to company guidelines ensuring compliance with company policies andprocedures supporting the Open Door Policy: and participating in recruiting hiring scheduling promoting coaching and evaluating associates Receives and stocks supplies and merchandise from distribution centers and vendors throughout the facility and organizes and maintains the salesfloor by utilizing equipment merchandising and completing paperwork logs and other required documentation according to company policies andprocedures Maintains safety of facility according to company policies and procedures by conducting safety sweeps following procedures for forklift spotting andhandling and disposing of hazardous materials following company steel standard guidelines and correcting and reporting unsafe situations tomanagement Ensures maintenance of the sales floor and merchandise presentation in accordance with company policies and procedures by properly handlingclaims and returns zoning the area stocking arranging and organizing merchandise setting up cleaning and organizing product displays removingdamaged goods signing and pricing merchandise according to company policies and procedures identifying shrink and damages and securingfragile and highshrink merchandise Monitors food and merchandise quality by ensuring product rotation code dating product recalls and sanitation standards are followed according tocompany policies and procedures merchandising area categories and stocking zoning and cleaning all departments Oversees the picking and staging of club pick up orders throughout the day and ensuring products are selected and staged according to companypolicy and procedures Develops communicates and implements processes and practices to meet business needs by collaborating with managers coworkers customersand other business partners analyzing and applying information from multiple sources monitoring progress and results and identifying andaddressing improvement opportunities Demonstrates promotes and supports compliance with company policies procedures and standards of ethics and integrity by explaining guidingand demonstrating how to apply these in executing business processes and practices implementing related action plans using the Open Door Policy: and assisting management with correcting ethical and compliance issues and problems Leads and participates in teams by using and sharing resources information and tools determining customer needs and business prioritiescoordinating and executing work assignments providing advice feedback and support to ensure timelines and work quality are achieved andmodeling and helping others with how to adapt to change or new challenges Minimum Qualifications
Must be 18 years of age or older. 6 months retail experience AND 6 months customer service experience. Preferred Qualifications
Leading a team, Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others Primary Location
12737 6 Mile Rd, Battle Creek, MI 49014-8368, United States of America Benefits
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet! -Health benefits
include medical, vision and dental coverage -Financial benefits
include 401(k), stock purchase and company-paid life insurance -Paid time off benefits
include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see one.walmart.com/notices. - Other benefits
include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J. The hourly wage range for this position is $20.00 to $28.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
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Position Summary... Responsibilities
Provides member service by acknowledging the member and identifying member needs providing guidance and support to members regarding selfservicetechnology assisting members with purchasing decisions locating merchandise resolving member issues and concerns and promoting thecompanys products and services Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates communicating goals andfeedback training associates on processes and procedures providing direction and guidance to associates on member service approaches andtechniques to ensure member complaints and issues are resolved according to company guidelines ensuring compliance with company policies andprocedures supporting the Open Door Policy: and participating in recruiting hiring scheduling promoting coaching and evaluating associates Receives and stocks supplies and merchandise from distribution centers and vendors throughout the facility and organizes and maintains the salesfloor by utilizing equipment merchandising and completing paperwork logs and other required documentation according to company policies andprocedures Maintains safety of facility according to company policies and procedures by conducting safety sweeps following procedures for forklift spotting andhandling and disposing of hazardous materials following company steel standard guidelines and correcting and reporting unsafe situations tomanagement Ensures maintenance of the sales floor and merchandise presentation in accordance with company policies and procedures by properly handlingclaims and returns zoning the area stocking arranging and organizing merchandise setting up cleaning and organizing product displays removingdamaged goods signing and pricing merchandise according to company policies and procedures identifying shrink and damages and securingfragile and highshrink merchandise Monitors food and merchandise quality by ensuring product rotation code dating product recalls and sanitation standards are followed according tocompany policies and procedures merchandising area categories and stocking zoning and cleaning all departments Oversees the picking and staging of club pick up orders throughout the day and ensuring products are selected and staged according to companypolicy and procedures Develops communicates and implements processes and practices to meet business needs by collaborating with managers coworkers customersand other business partners analyzing and applying information from multiple sources monitoring progress and results and identifying andaddressing improvement opportunities Demonstrates promotes and supports compliance with company policies procedures and standards of ethics and integrity by explaining guidingand demonstrating how to apply these in executing business processes and practices implementing related action plans using the Open Door Policy: and assisting management with correcting ethical and compliance issues and problems Leads and participates in teams by using and sharing resources information and tools determining customer needs and business prioritiescoordinating and executing work assignments providing advice feedback and support to ensure timelines and work quality are achieved andmodeling and helping others with how to adapt to change or new challenges Minimum Qualifications
Must be 18 years of age or older. 6 months retail experience AND 6 months customer service experience. Preferred Qualifications
Leading a team, Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others Primary Location
12737 6 Mile Rd, Battle Creek, MI 49014-8368, United States of America Benefits
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet! -Health benefits
include medical, vision and dental coverage -Financial benefits
include 401(k), stock purchase and company-paid life insurance -Paid time off benefits
include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see one.walmart.com/notices. - Other benefits
include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J. The hourly wage range for this position is $20.00 to $28.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
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