Tuba City Regional Health Care Corporation
Identity Access Specialist (DH2838)
Tuba City Regional Health Care Corporation, Tuba City, Arizona, us, 86045
Navajo Preference Employment Act
In accordance with Navajo Nation and federal law, TCRHCC has implemented an Affirmative Action Plan pursuant to the Navajo Preference in Employment Act. Pursuant to this Plan and corresponding TCRHCC Policy, applicants who meet the necessary qualifications for this position and (1) are enrolled members of the Navajo Nation, Hopi Tribe, or San Juan Southern Paiute Tribe will be given preference in hiring and employment for this position, (2) are legally married to enrolled members of the Navajo Nation, Hopi Tribe, or San Juan Southern Paiute Tribe and meet residency requirements will be given secondary preference, and (3) are enrolled members of other federally-recognized American Indian Tribes will be given tertiary preference.
Overview
POSITION SUMMARY The Identity Access Specialist is responsible for access management and provisioning with emphasis on logical access control. Provisioning of access refers to the process of creating, maintaining, and removing user accounts to various systems, while ensuring the right level of access at the right time. The incumbent will work closely with application stakeholders within TCRHCC to ensure that access is provisioned and processed according to the organization’s established securities, rights, and privileges, service level agreements, and regulatory compliance guidelines. Working under established guidelines, policies and protocols, this position ensures proper access to all types of enterprise applications and data communications systems and services for each customer, including TCRHCC staff, contractors/vendors, and volunteers. The incumbent is expected to execute this function with consistency, accountability, and exceptional customer service. In addition, the incumbent will assist with improving access management and transition access provision to automated solutions. NECESSARY QUALIFICATIONS
Education: High School Diploma or G.E.D Experience: One year experience in computer related field Demonstrated successful experience in the following: One year experience working with the E.H.R. application (ex. registration, ambulatory, ED, scheduling, acute care). Technical skills (application use of Microsoft Office and Windows operating system, understand/learn system vulnerability, risk assessments and technology gap assessments) Other Skills and Abilities: A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers. All employment references must address and indicate success in each one of the following areas: Positive working relationships with others Possession of high ethical standards and no history of complaints Reliable and dependable; reports to work as scheduled without excessive absences Ability to weigh business risks and enforce appropriate information Privacy/Security measures Ability to read, learn, understand, interpret, communicate, and enforce HIPAA and HITECH laws as well as other regulatory requirements related to information Privacy/Security/privacy Completion of and, above-satisfactory scores on all job interviews, demonstrating to the satisfaction of the interviewees and TCRHCC that the applicant can perform the essential functions of the job Successful completion of and positive results from all background and reference checks, including positive employment references from authorized representatives of past and current employers demonstrating to the satisfaction of TCRHCC a record of satisfactory performance and that the applicant can perform the essential functions of the job Successful completion of fingerprint clearance requirements, physical examinations, and other screenings indicating that the applicant is qualified to be employed by TCRHCC and demonstrating to the satisfaction of TCRHCC that the applicant can perform the essential functions of the job Submission of all required employment-related documents, applications, resumes, references, and other required information free of false, misleading, or incomplete information, as determined by TCRHCC. MENTAL AND PHYSICAL EFFORT The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical: The work includes continuous walking, standing, sitting, bending, kneeling, crouching, twisting, maintaining balance, reaching and occasional driving and climbing. Must be able to lift up to 34lbs of items such as paper and books, computer terminals and printers and occasionally lift up to 75lbs of items such IT hardware, computer terminals, computer terminals, printers and backup batteries. Must have ability to push and pull up to 24lbs and occasionally up to 50 lbs. of equipment as well having both hand manipulation of simple grasping, firm grasping, fine manipulation and use of keyboard. Must be able to see fine details, hearing normal speech, use the telephone and occasionally hear overhead pages. Mental: Incumbent works with a large variety of hardware, operating systems, and applications programs, often with similar goals and differing needs. In addition to looking at problems and challenges from a “system” point of view, the applicant must recognize and understand individual program requirements. Must have ability to cope with high levels of stress, make decisions under high pressure, cope with anger/fear/hostility of others in a calm way, manage altercations, concentrate, handle high degree of flexibility, handle multiple priorities in stressful situations, work alone, demonstrate high degree of patience and must be able to frequently adapt to shift work and work in areas that are close and crowded. Must accept a flexible schedule to meet unit needs. Environmental: Incumbent may be exposed to infectious disease, dust, fumes, gases, extremes in temperature of humidity, hazardous or moving equipment and loud noises, occasional exposure to chemical agents and unprotected heights. ESSENTIAL FUNCTIONS
Responsible for security analysis related to Identity and access management, including role process re-engineering, software security configuration, testing, implementation, and assist in roll-out. Application and user identity and access administration (including maintaining end user security access rules and profiles across multiple systems and platforms) Manage user accounts and access permissions for TCRHCC computer systems and applications by reviewing user IDs to determine if they are accurate, complete, approved and appropriate. Contact requestor, manager and/or data owner as necessary. If in order, establish the requested access and notify the user Review security reports and research violations. Quickly respond to customer request and work to resolve security concerns in a timely and efficient manner. Ensure termination, new hire and transfer procedures are followed and documented. Develop and update written procedures for provisioning access Ensure Information Security Policy and any other agreements (i.e. Remote Access) have read been signed Revalidate access to systems and applications according to schedule. Create new databases or spread sheets for user’s ensuring the proper security is applied as necessary, as well as provide access to databases where necessary. Assist in the overall security administration initiative for the company. Complete IT Security related help desk tickets accurately, completely and in a timely manner. Develop key performance indicators to gauge the quantity of IT Security services and report information to Applications Manager and IT Security. Provide supporting evidence and documentation for internal and external audits, as well as review audit report and security assessment results to address issues and risks. Adherence to established Service Level Agreements, established processes, security controls and corporate policies, when provisioning and de-provisioning. Answers incoming calls or requests to provide broad level of support to customers to identify, troubleshoot, and resolve access related issues Modify existing access as requested through Information Services’ ticketing system, after approvals per policies Assist IT Security Officer (ITSO) in creating scripts to further advance automated provisioning/de-provisioning Researching and evaluating new solutions, products and technologies that enhance and improve services Promotes activities to foster information Privacy/Security awareness within TCRHCC and related entities. Assists ITSO in providing an annual review of incidents and assist in developing plans to enhance TCRHCC IT/HIPAA Privacy/Security program to the IT/HIM/Compliance departments and Senior Leadership team. Completes all electronic health record entries accurately and timely pertinent to patient care role. Participates in departmental workflow and or testing teams as related to electronic health record or other project initiatives. Ensure proper PPE is worn at all times while on duty including but not limited to, face mask, gloves, gown, isolation gown, NIOSH-approved N95 filtering facepiece respirator or higher, if available), and eye or face shield. Complete all donning and doffing tasks in a safe acceptable method and discard of used PPE accordingly. (see CDC website for most current updates) Complete task training for all routine cleaning and decontamination processes for all surfaces contaminated by a communicable disease to ensure a high level of patient, visitor, employee and external customer satisfaction. Performs other related duties as assigned.
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POSITION SUMMARY The Identity Access Specialist is responsible for access management and provisioning with emphasis on logical access control. Provisioning of access refers to the process of creating, maintaining, and removing user accounts to various systems, while ensuring the right level of access at the right time. The incumbent will work closely with application stakeholders within TCRHCC to ensure that access is provisioned and processed according to the organization’s established securities, rights, and privileges, service level agreements, and regulatory compliance guidelines. Working under established guidelines, policies and protocols, this position ensures proper access to all types of enterprise applications and data communications systems and services for each customer, including TCRHCC staff, contractors/vendors, and volunteers. The incumbent is expected to execute this function with consistency, accountability, and exceptional customer service. In addition, the incumbent will assist with improving access management and transition access provision to automated solutions. NECESSARY QUALIFICATIONS
Education: High School Diploma or G.E.D Experience: One year experience in computer related field Demonstrated successful experience in the following: One year experience working with the E.H.R. application (ex. registration, ambulatory, ED, scheduling, acute care). Technical skills (application use of Microsoft Office and Windows operating system, understand/learn system vulnerability, risk assessments and technology gap assessments) Other Skills and Abilities: A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers. All employment references must address and indicate success in each one of the following areas: Positive working relationships with others Possession of high ethical standards and no history of complaints Reliable and dependable; reports to work as scheduled without excessive absences Ability to weigh business risks and enforce appropriate information Privacy/Security measures Ability to read, learn, understand, interpret, communicate, and enforce HIPAA and HITECH laws as well as other regulatory requirements related to information Privacy/Security/privacy Completion of and, above-satisfactory scores on all job interviews, demonstrating to the satisfaction of the interviewees and TCRHCC that the applicant can perform the essential functions of the job Successful completion of and positive results from all background and reference checks, including positive employment references from authorized representatives of past and current employers demonstrating to the satisfaction of TCRHCC a record of satisfactory performance and that the applicant can perform the essential functions of the job Successful completion of fingerprint clearance requirements, physical examinations, and other screenings indicating that the applicant is qualified to be employed by TCRHCC and demonstrating to the satisfaction of TCRHCC that the applicant can perform the essential functions of the job Submission of all required employment-related documents, applications, resumes, references, and other required information free of false, misleading, or incomplete information, as determined by TCRHCC. MENTAL AND PHYSICAL EFFORT The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical: The work includes continuous walking, standing, sitting, bending, kneeling, crouching, twisting, maintaining balance, reaching and occasional driving and climbing. Must be able to lift up to 34lbs of items such as paper and books, computer terminals and printers and occasionally lift up to 75lbs of items such IT hardware, computer terminals, computer terminals, printers and backup batteries. Must have ability to push and pull up to 24lbs and occasionally up to 50 lbs. of equipment as well having both hand manipulation of simple grasping, firm grasping, fine manipulation and use of keyboard. Must be able to see fine details, hearing normal speech, use the telephone and occasionally hear overhead pages. Mental: Incumbent works with a large variety of hardware, operating systems, and applications programs, often with similar goals and differing needs. In addition to looking at problems and challenges from a “system” point of view, the applicant must recognize and understand individual program requirements. Must have ability to cope with high levels of stress, make decisions under high pressure, cope with anger/fear/hostility of others in a calm way, manage altercations, concentrate, handle high degree of flexibility, handle multiple priorities in stressful situations, work alone, demonstrate high degree of patience and must be able to frequently adapt to shift work and work in areas that are close and crowded. Must accept a flexible schedule to meet unit needs. Environmental: Incumbent may be exposed to infectious disease, dust, fumes, gases, extremes in temperature of humidity, hazardous or moving equipment and loud noises, occasional exposure to chemical agents and unprotected heights. ESSENTIAL FUNCTIONS
Responsible for security analysis related to Identity and access management, including role process re-engineering, software security configuration, testing, implementation, and assist in roll-out. Application and user identity and access administration (including maintaining end user security access rules and profiles across multiple systems and platforms) Manage user accounts and access permissions for TCRHCC computer systems and applications by reviewing user IDs to determine if they are accurate, complete, approved and appropriate. Contact requestor, manager and/or data owner as necessary. If in order, establish the requested access and notify the user Review security reports and research violations. Quickly respond to customer request and work to resolve security concerns in a timely and efficient manner. Ensure termination, new hire and transfer procedures are followed and documented. Develop and update written procedures for provisioning access Ensure Information Security Policy and any other agreements (i.e. Remote Access) have read been signed Revalidate access to systems and applications according to schedule. Create new databases or spread sheets for user’s ensuring the proper security is applied as necessary, as well as provide access to databases where necessary. Assist in the overall security administration initiative for the company. Complete IT Security related help desk tickets accurately, completely and in a timely manner. Develop key performance indicators to gauge the quantity of IT Security services and report information to Applications Manager and IT Security. Provide supporting evidence and documentation for internal and external audits, as well as review audit report and security assessment results to address issues and risks. Adherence to established Service Level Agreements, established processes, security controls and corporate policies, when provisioning and de-provisioning. Answers incoming calls or requests to provide broad level of support to customers to identify, troubleshoot, and resolve access related issues Modify existing access as requested through Information Services’ ticketing system, after approvals per policies Assist IT Security Officer (ITSO) in creating scripts to further advance automated provisioning/de-provisioning Researching and evaluating new solutions, products and technologies that enhance and improve services Promotes activities to foster information Privacy/Security awareness within TCRHCC and related entities. Assists ITSO in providing an annual review of incidents and assist in developing plans to enhance TCRHCC IT/HIPAA Privacy/Security program to the IT/HIM/Compliance departments and Senior Leadership team. Completes all electronic health record entries accurately and timely pertinent to patient care role. Participates in departmental workflow and or testing teams as related to electronic health record or other project initiatives. Ensure proper PPE is worn at all times while on duty including but not limited to, face mask, gloves, gown, isolation gown, NIOSH-approved N95 filtering facepiece respirator or higher, if available), and eye or face shield. Complete all donning and doffing tasks in a safe acceptable method and discard of used PPE accordingly. (see CDC website for most current updates) Complete task training for all routine cleaning and decontamination processes for all surfaces contaminated by a communicable disease to ensure a high level of patient, visitor, employee and external customer satisfaction. Performs other related duties as assigned.
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