Optum
Overview
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Engagement Manager We’re now looking for a dynamic
Engagement Manager
to support Data & Advanced Analytic Tools, working closely with our clients across the industry. Predict emerging customer needs and participate in the development of innovative solutions to meet those needs. This Client Solutions Team manages, grows, and develops relationships with research, scientific, and commercial leaders at life sciences companies through the use of Optum’s data assets and technology applications.
The Engagement Manager is expected to support the Director serving as the primary point of contact for a collection of clients. The Engagement Manager should become an expert in the contents and uses of Optum Life Sciences’ data applications. Success in this role requires: (a) the ability to engage and educate clients and prospects about the assets and capabilities of Optum Life Sciences; (b) creativity to identify and frame specific, even novel, responses to the client’s request; (c) comfort working in a matrixed and geographically dispersed organization; and (d) flexibility to navigate organizational change and shifts in responsibilities.
The Engagement Manager (EM) must have superior communication skills including presentation development and delivery. EM must have the ability to translate technical explanations into easy-to-understand answers for customers.
You'll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities
Support client relationships: listen, understand, and articulate client needs
Drive the value of Optum's data and tools by using a consultative business approach with pharmaceutical and biotechnology clients
Interface with clients and develop solid client-vendor relationships
Serve as a subject matter expert for web-based analytics platforms
Facilitate strategy and planning sessions with clients to determine how data Optum's tools can be leveraged to answer key business questions and improve operations
Partner with internal sales team to prioritize opportunities requiring pre-sales analytic efforts
Develop case studies and business proposals to support business needs
Partner with analytic teams to accurately define project objectives and determine methods for fulfilling objectives; establish and communicate timelines to all impacted parties, including potential delays
Communicate and evaluate customer feedback in collaboration with Optum's product development team to improve and advance products and processes
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
High School Diploma/GED (or higher)
3+ years of professional experience, preferably in life sciences and/or healthcare operations, healthcare technology
2+ years of experience supporting client engagements or consulting client engagements for internal/external customers
1+ years of experience around analytical and problem-solving skills
1+ years of experience in knowledge of insurance claims data
1+ years of experience in demonstrated ability to utilize data to make recommendations based on analysis
Preferred Qualifications
Bachelor's degree
Experience with pharmaceutical and biotech companies
Experience communicating through multiple mediums to a variety of stakeholders
Experience with statistical data analysis
Demonstrated ability to consult with clients on how to effectively use data to achieve business objectives
All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Additional Information Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to equal opportunity statements: UnitedHealth Group is an Equal Employment Opportunity employer and does not discriminate on race, color, religion, sex, national origin, age, disability, or veteran status. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #GREEN
#J-18808-Ljbffr
Engagement Manager We’re now looking for a dynamic
Engagement Manager
to support Data & Advanced Analytic Tools, working closely with our clients across the industry. Predict emerging customer needs and participate in the development of innovative solutions to meet those needs. This Client Solutions Team manages, grows, and develops relationships with research, scientific, and commercial leaders at life sciences companies through the use of Optum’s data assets and technology applications.
The Engagement Manager is expected to support the Director serving as the primary point of contact for a collection of clients. The Engagement Manager should become an expert in the contents and uses of Optum Life Sciences’ data applications. Success in this role requires: (a) the ability to engage and educate clients and prospects about the assets and capabilities of Optum Life Sciences; (b) creativity to identify and frame specific, even novel, responses to the client’s request; (c) comfort working in a matrixed and geographically dispersed organization; and (d) flexibility to navigate organizational change and shifts in responsibilities.
The Engagement Manager (EM) must have superior communication skills including presentation development and delivery. EM must have the ability to translate technical explanations into easy-to-understand answers for customers.
You'll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities
Support client relationships: listen, understand, and articulate client needs
Drive the value of Optum's data and tools by using a consultative business approach with pharmaceutical and biotechnology clients
Interface with clients and develop solid client-vendor relationships
Serve as a subject matter expert for web-based analytics platforms
Facilitate strategy and planning sessions with clients to determine how data Optum's tools can be leveraged to answer key business questions and improve operations
Partner with internal sales team to prioritize opportunities requiring pre-sales analytic efforts
Develop case studies and business proposals to support business needs
Partner with analytic teams to accurately define project objectives and determine methods for fulfilling objectives; establish and communicate timelines to all impacted parties, including potential delays
Communicate and evaluate customer feedback in collaboration with Optum's product development team to improve and advance products and processes
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
High School Diploma/GED (or higher)
3+ years of professional experience, preferably in life sciences and/or healthcare operations, healthcare technology
2+ years of experience supporting client engagements or consulting client engagements for internal/external customers
1+ years of experience around analytical and problem-solving skills
1+ years of experience in knowledge of insurance claims data
1+ years of experience in demonstrated ability to utilize data to make recommendations based on analysis
Preferred Qualifications
Bachelor's degree
Experience with pharmaceutical and biotech companies
Experience communicating through multiple mediums to a variety of stakeholders
Experience with statistical data analysis
Demonstrated ability to consult with clients on how to effectively use data to achieve business objectives
All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Additional Information Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to equal opportunity statements: UnitedHealth Group is an Equal Employment Opportunity employer and does not discriminate on race, color, religion, sex, national origin, age, disability, or veteran status. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #GREEN
#J-18808-Ljbffr