Utah State University
Employee Relations Specialist
Location: US-UT-Logan
Position Type: Benefited Full-Time
Job Classification: Exempt
College: Operational Strategy
Advertised Salary: Minimum $50,000. Commensurate with experience.
Overview At Utah State University we believe in fostering an environment where employees can thrive. We are looking to add another Employee Relations Specialist to our Human Resources Team. A skilled Employee Relations Specialist is customer experience oriented and empowered to engage employees so they can contribute their strongest personal talents to achieving the mission of the University. We have high expectations of performance and values. We believe in maintaining an open-minded approach to problem-solving, conflict management, and decision-making. Our staff members are team players who excel at building trusting relationships with customers and co-workers. We strive for a reputation of integrity. If you desire to work in such an environment and meet the qualifications, we welcome your application! Exempt positions are eligible for excellent benefits: 13 paid holidays, 22 days of paid leave, 12 days of sick leave per year, 50% tuition reduction for eligible employee, spouse, and children, competitive health benefits and generous retirement contributions.
Responsibilities
HR Partnership with Leadership:
Partner with administrators to understand department goals and develop HR strategies to support them. Act as a trusted advisor to leadership on people-related matters.
Employee Relations:
Provide high-level support in handling complex employee relations issues, including investigations, conflict resolution, and recommendations for disciplinary actions. Promote a positive organizational culture by advising supervisors on employee engagement, recognition programs, and team‑building activities. Ensure compliance with USU policies and federal & state employment laws.
Performance Management:
Advise leaders on performance management processes, ensuring alignment with business objectives. Work with supervisors to develop and implement performance improvement plans for underperforming employees. Help build a culture of accountability and continuous feedback.
HR Analytics:
Leverage data and HR metrics to provide insights and drive decision‑making. Track and analyze trends in turnover, employee satisfaction, and other key HR metrics.
Learning and Development:
Work with leaders to identify learning needs and create development opportunities for employees. Promote leadership and employee development through training programs, mentorship, and career progression initiatives. Support leaders in fostering a learning culture within their teams.
Policy and Compliance:
Ensure the college, division, or department complies with local, state, and federal employment laws. Update and maintain HR policies and procedures to support compliance requirements. Support the development and implementation of department employee procedures and guidelines.
Qualifications
Minimum Qualifications:
Six years of experience in human resources; or a bachelor's degree plus two years of experience in human resources, or a related field, is required. Must be able to work on‑site full time and travel occasionally to other USU statewide locations.
Preferred Qualifications:
Experience reviewing and working with highly confidential data. Experience in responding to and maintaining compliance with internal and/or external regulatory requirements. Experience working with Case Management systems (ServiceNow, Maxient, Navex Ethicspoint) is a plus. Working knowledge of interpreting and analyzing employer policies and implementing processes, protocols, and procedures.
Knowledge, Skills, and Abilities:
Knowledge of employment laws, regulations, and best practices. Excellent interpersonal and relationship‑building skills. Strong written skills. Interviewing and investigation skills. Experience with change management and performance management. Familiarity with HRIS systems and data analysis. Ability to maintain confidentiality required in handling employee related issues. Ability to manage emotionally charged situations professionally. Ability to manage multiple cases or priorities simultaneously, often under deadlines or time pressure. High attention to detail, accurately gathering, analyzing, and synthesizing complex and often contradictory information.
Operational Decision Making and Impact:
Supports the strategic and operational plans of the overall functional area. Work is often expected to be performed independently except for new projects or concepts.
Final candidate subject to a criminal background check. As a federal contractor, USU is required to use E‑Verify to confirm the work status of individuals assigned to perform substantial work under certain federal contracts/subcontracts.
Required Documents Please attach a resume to the online application in the Candidate Profile under "Resume/CV". Document size may not exceed 10 MB.
Notice of Non‑Discrimination Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law. For further information regarding non‑discrimination, please visit
https://equity.usu.edu
or contact Executive Director of the Office of Equity Matthew Pinner at discrimination@usu.edu or Title IX Coordinator Matthew Pinner at titleix@usu.edu. Mailing address: 5100 Old Main Hill, Logan, UT 84322.
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Overview At Utah State University we believe in fostering an environment where employees can thrive. We are looking to add another Employee Relations Specialist to our Human Resources Team. A skilled Employee Relations Specialist is customer experience oriented and empowered to engage employees so they can contribute their strongest personal talents to achieving the mission of the University. We have high expectations of performance and values. We believe in maintaining an open-minded approach to problem-solving, conflict management, and decision-making. Our staff members are team players who excel at building trusting relationships with customers and co-workers. We strive for a reputation of integrity. If you desire to work in such an environment and meet the qualifications, we welcome your application! Exempt positions are eligible for excellent benefits: 13 paid holidays, 22 days of paid leave, 12 days of sick leave per year, 50% tuition reduction for eligible employee, spouse, and children, competitive health benefits and generous retirement contributions.
Responsibilities
HR Partnership with Leadership:
Partner with administrators to understand department goals and develop HR strategies to support them. Act as a trusted advisor to leadership on people-related matters.
Employee Relations:
Provide high-level support in handling complex employee relations issues, including investigations, conflict resolution, and recommendations for disciplinary actions. Promote a positive organizational culture by advising supervisors on employee engagement, recognition programs, and team‑building activities. Ensure compliance with USU policies and federal & state employment laws.
Performance Management:
Advise leaders on performance management processes, ensuring alignment with business objectives. Work with supervisors to develop and implement performance improvement plans for underperforming employees. Help build a culture of accountability and continuous feedback.
HR Analytics:
Leverage data and HR metrics to provide insights and drive decision‑making. Track and analyze trends in turnover, employee satisfaction, and other key HR metrics.
Learning and Development:
Work with leaders to identify learning needs and create development opportunities for employees. Promote leadership and employee development through training programs, mentorship, and career progression initiatives. Support leaders in fostering a learning culture within their teams.
Policy and Compliance:
Ensure the college, division, or department complies with local, state, and federal employment laws. Update and maintain HR policies and procedures to support compliance requirements. Support the development and implementation of department employee procedures and guidelines.
Qualifications
Minimum Qualifications:
Six years of experience in human resources; or a bachelor's degree plus two years of experience in human resources, or a related field, is required. Must be able to work on‑site full time and travel occasionally to other USU statewide locations.
Preferred Qualifications:
Experience reviewing and working with highly confidential data. Experience in responding to and maintaining compliance with internal and/or external regulatory requirements. Experience working with Case Management systems (ServiceNow, Maxient, Navex Ethicspoint) is a plus. Working knowledge of interpreting and analyzing employer policies and implementing processes, protocols, and procedures.
Knowledge, Skills, and Abilities:
Knowledge of employment laws, regulations, and best practices. Excellent interpersonal and relationship‑building skills. Strong written skills. Interviewing and investigation skills. Experience with change management and performance management. Familiarity with HRIS systems and data analysis. Ability to maintain confidentiality required in handling employee related issues. Ability to manage emotionally charged situations professionally. Ability to manage multiple cases or priorities simultaneously, often under deadlines or time pressure. High attention to detail, accurately gathering, analyzing, and synthesizing complex and often contradictory information.
Operational Decision Making and Impact:
Supports the strategic and operational plans of the overall functional area. Work is often expected to be performed independently except for new projects or concepts.
Final candidate subject to a criminal background check. As a federal contractor, USU is required to use E‑Verify to confirm the work status of individuals assigned to perform substantial work under certain federal contracts/subcontracts.
Required Documents Please attach a resume to the online application in the Candidate Profile under "Resume/CV". Document size may not exceed 10 MB.
Notice of Non‑Discrimination Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law. For further information regarding non‑discrimination, please visit
https://equity.usu.edu
or contact Executive Director of the Office of Equity Matthew Pinner at discrimination@usu.edu or Title IX Coordinator Matthew Pinner at titleix@usu.edu. Mailing address: 5100 Old Main Hill, Logan, UT 84322.
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