F1® Arcade
Reception Manager - Atlanta at F1® Arcade
Position Overview
As the Reception Manager, you will be the first point of contact for our guests, setting the tone for their entire experience. You will oversee the reception team, manage reservations and walk‑ins efficiently, and uphold the highest standards of hospitality. Your leadership will drive exceptional service and maintain a smooth operational flow at our front desk.
Key Areas of Responsibility
Inspire and Lead the Reception Team: mentor and support your team to create a welcoming and engaging atmosphere for every guest.
Efficiently Manage Reservations and Walk‑ins: oversee booking processes to ensure smooth guest flow and a seamless check‑in experience.
Uphold Exceptional Service Standards: represent the F1 Arcade brand with professionalism and ensure every guest interaction meets our high standards.
Collaborate Across Departments: work closely with other teams to enhance the overall guest experience and ensure seamless operations.
Resolve Guest Inquiries with Excellence: address questions and concerns promptly, ensuring every guest feels heard and valued.
Optimize Front-of-House Operations: monitor workflows, implement improvements, and maintain efficiency at the reception area.
Skills Required
Experienced Leadership – 2+ years of leadership experience in a fast‑paced hospitality or entertainment environment.
Strong Communication & Problem‑Solving – exceptional communication and problem‑solving skills.
Organizational Excellence – strong organizational abilities with a proactive, hands‑on approach.
Team Leadership & Motivation – proven ability to lead a team with enthusiasm and professionalism.
Flexible Schedule Availability – availability to work various shifts, including evenings, weekends, and holidays.
Ability to consistently demonstrate F1 Arcade Core Values: Positive Energy, Integrity, Team Spirit, Pursuit of Excellence.
Basic Physical Requirements When working at an F1 Arcade venue, team members must be able to perform the duties of that venue. This includes frequent sitting for short periods of time, talking via cloud‑based video conferencing, manipulating objects, lifting up to 10 pounds constantly and up to 50 pounds as required, twisting and reaching frequently, working in hot and cold environments for extended periods, standing and walking for extended periods, frequent hand washing and sanitation, and ability to use knives, slicing equipment, and other food preparation equipment. Team members must communicate with guests and other team members and manipulate handheld and desktop devices.
F1 Arcade is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Salary: $65,000 per year
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As the Reception Manager, you will be the first point of contact for our guests, setting the tone for their entire experience. You will oversee the reception team, manage reservations and walk‑ins efficiently, and uphold the highest standards of hospitality. Your leadership will drive exceptional service and maintain a smooth operational flow at our front desk.
Key Areas of Responsibility
Inspire and Lead the Reception Team: mentor and support your team to create a welcoming and engaging atmosphere for every guest.
Efficiently Manage Reservations and Walk‑ins: oversee booking processes to ensure smooth guest flow and a seamless check‑in experience.
Uphold Exceptional Service Standards: represent the F1 Arcade brand with professionalism and ensure every guest interaction meets our high standards.
Collaborate Across Departments: work closely with other teams to enhance the overall guest experience and ensure seamless operations.
Resolve Guest Inquiries with Excellence: address questions and concerns promptly, ensuring every guest feels heard and valued.
Optimize Front-of-House Operations: monitor workflows, implement improvements, and maintain efficiency at the reception area.
Skills Required
Experienced Leadership – 2+ years of leadership experience in a fast‑paced hospitality or entertainment environment.
Strong Communication & Problem‑Solving – exceptional communication and problem‑solving skills.
Organizational Excellence – strong organizational abilities with a proactive, hands‑on approach.
Team Leadership & Motivation – proven ability to lead a team with enthusiasm and professionalism.
Flexible Schedule Availability – availability to work various shifts, including evenings, weekends, and holidays.
Ability to consistently demonstrate F1 Arcade Core Values: Positive Energy, Integrity, Team Spirit, Pursuit of Excellence.
Basic Physical Requirements When working at an F1 Arcade venue, team members must be able to perform the duties of that venue. This includes frequent sitting for short periods of time, talking via cloud‑based video conferencing, manipulating objects, lifting up to 10 pounds constantly and up to 50 pounds as required, twisting and reaching frequently, working in hot and cold environments for extended periods, standing and walking for extended periods, frequent hand washing and sanitation, and ability to use knives, slicing equipment, and other food preparation equipment. Team members must communicate with guests and other team members and manipulate handheld and desktop devices.
F1 Arcade is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Salary: $65,000 per year
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