Logo
WesBanco

Bankruptcy Specialist - Credit Resolution

WesBanco, Wheeling, West Virginia, United States, 26003

Save Job

Bankruptcy Specialist - Credit Resolution Join to apply for the

Bankruptcy Specialist - Credit Resolution

role at

WesBanco . This hybrid position will split between remote and office work on a formalized schedule with in-office and remote days each week/month.

Locations:

Bank Plaza - Wheeling, WV ,

Ellwood City - Ellwood City, PA ,

Youngstown Main - Youngstown OH , and

West Dixie - Elizabethtown, KY .

Summary Responsible for managing all consumer and residential real estate related accounts where the borrower has filed Bankruptcy. Requires timely follow-up on any and all filings with respect to a Chapter 7 Bankruptcy including Proof of Claim, Lift of Stay, Reaffirmations, Agreed Orders, etc. or Chapter 13 plan approval and compliance. Responsible for managing/monitoring the progression of the account with assigned outside counsel, debtors, counsel, and the Trustee from the point of the initial filing to dismissal or discharge. Maintains the electronic file system and a comprehensive knowledge of state and federal regulations with respect to debt collections, credit reporting practices, WesBanco Credit Policy and department procedures.

Interpersonal Skills

Professional demeanor in appearance, interpersonal relations, work ethic and attitude.

Clear, concise effective written and oral communication skills.

Accurately follow instructions on a variety of subjects.

Manage time effectively.

Work as part of a team.

Maintain confidentiality.

Handle detailed work accurately.

Work in a high pressure, fast‑paced environment.

Essential Duties And Responsibilities

Stamps incoming mail with date received.

Reviews business systems for customer relationships including FIS Insight, CARM Pro Collection System and Image Centre.

Lists all accounts of the debtor included on the Bankruptcy Filing Notice and forwards copies to the appropriate parties per department procedures.

Documents Bankruptcy filings in CARM Pro Collection System as appropriate.

Verifies and compares Customer Contact Information on Filing Notice to business systems and documents changes.

Prepares and images documents related to the bankruptcy: Proof of Claim, Lift of Stay, Reaffirmation, Reorganization plan, etc.

Assesses assigned accounts to determine if the account is subject to the January 2014 CFPB Servicing Guidelines.

Manages collection efforts after discharge by phone call or letter contact on accounts NOT subject to January 2014 CFPB Servicing Guidelines.

Supports collection efforts after discharge for accounts subject to January 2014 CFPB Servicing Guidelines as directed by Mortgage Resolution Specialist and Supervisor.

Makes recommendation to management regarding Charge Off, Repossession and Foreclosure.

Coordinates with assigned counsel, debtor counsel, and Trustee as applicable.

Utilizes PACER and Trustee Websites as needed in handling bankrupt accounts.

Documents all activity in CARM Pro Collection System.

Reviews accounts with management as necessary.

Conducts Electronic File Preparation for loans as appropriate.

Prepares necessary documentation for Work Outs, Extensions, File Evaluation, etc.

Assists in the training process for new hires and cross training existing staff.

Other Requirements

Acquire and maintain proficiency in Bank policies and procedures and adhere to all applicable laws, rules and regulations.

Complete all assigned compliance training in a timely manner.

Proficiency in Microsoft Office (Word, Excel, Outlook).

Knowledge and ability to use FIS Insight and CARM Pro Collection system.

High school diploma or GED required; Associate’s Degree preferred.

Minimum Qualifications

Minimum of three years banking experience.

Minimum of one year collection experience.

Knowledge of bankruptcy laws and regulation preferred.

Seniority level Mid-Senior level

Employment type Full-time

Job function Finance and Sales

Industry Banking

Wheeling, WV $74,000.00-$125,000.00

#J-18808-Ljbffr