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Equity Bank

Personal Banker - Downing, MO

Equity Bank, Des Moines, Iowa, United States

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Overview

Position: Personal Banker Department: Retail Location: Downing, MO Salary: FT Hourly Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team. With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. Equity Bank supports community initiatives and volunteer opportunities aligned with our core values.

Responsibilities

Build Client Relationships

Conduct professional client conversations that build and sustain trust and credibility.

Discover key life events happening with clients to ensure bank products and services meet financial needs.

Recommend and provide accounts, loans, and services that match clients’ financial needs.

Promote bank products and services within and outside the bank.

Proactively make referrals to bank partners that result in additional revenue to the bank.

Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production.

Adhere to operating procedures and protocols.

Deliver a consistently superior client experience and create a welcoming, engaging, professional environment for clients.

Proactively resolve client issues in absence of or as directed by Bank Manager.

Respond to routine client inquiries and requests.

Perform teller duties as needed and process client transactions.

Approve transactions for other employees within your assigned authority limit.

Assist with bank opening and/or closing as directed.

Demonstrate compliance with applicable laws and regulations, including but not limited to Bank Secrecy Act, Anti-Money Laundering, Information Security, and Suspicious Activity Reporting requirements.

Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate for this position.

Actively work with clients to understand each client’s normal account activity.

Complete periodic compliance training.

Perform other duties as assigned or required.

Qualifications

High School Diploma or equivalent

Previous banking experience preferred

Excellent interpersonal, verbal, and written communication skills

Computer proficiency in Windows-based systems

Ability to maintain a high degree of confidentiality

Strong attention to detail and organizational skills

Capable of working with a team to determine solutions

Ability to travel to Wichita, KS during first week of employment for required week-long training

Benefits

Health, Dental & Vision Insurance

Group Life & Long-Term Disability Insurance

Flexible Spending & Health Savings Accounts

Group Cancer Insurance

401(K) Retirement Plan w/ Company Match

Generous Vacation & Sick Time

Employee Stock Purchase Plan (ESPP)

Pet Insurance

Retail Banking Benefits

Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant’s race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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