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University of Southern California

RN Case Manager - Case Management - Per Diem 8 Hour Days (Non-Exempt) (Union)

University of Southern California, Glendale, California, us, 91222

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RN Case Manager - Case Management - Per Diem 8 Hour Days (Non-Exempt) (Union) Keck Medicine of USC – Hospital – Los Angeles, California

In collaboration with the interdisciplinary team, provides care coordination services evaluating options and services required to meet an individual's health care needs to promote cost‑effective, quality outcomes. Serves as a consultant to members of the health care team in the management of specific patient populations. The RN case manager role integrates the functions of utilization management, quality management, discharge planning assessment, and coordination of post‑hospital care services, including transfers to an alternative level of care.

Essential Duties

Clinical Care Coordination

Able to effectively manage a case load of 18-20 patients

Utilizes the online Work list to manage daily assigned caseload

Assess physical and biopsychosocial needs of the patient through clinical assessment and utilizing data from multiple sources

Analyze and interpret data in collaboration with patient, family, physician, health care team to develop a plan of care

Ensures that a physician‑specific plan of care is in place for all patients

Actively participates in interdisciplinary meetings

Initiates a discharge planning assessment within 24 business hours of admission and documents in computer system

Assesses ongoing discharge planning needs and documents in computer system as changes to the plan occur

Demonstrates collaborative working relationship with social workers to ensure patient psychosocial needs are met

Participates in physician and unit rounds

Completes Medicare One Day Stay forms timely

Completes disposition form for Medicare patients timely

Consultant

Demonstrates sound clinical knowledge base

Serves as a consultant to the health care team to identify financial issues that may affect care

Participates in the education of health care team members on current healthcare issues impacting practice patterns and reimbursement

Educates physicians and health care team on observation status, as appropriate

Leadership

Represents the department in a positive and professional manner

Assists with orientation of new staff

Delegates and assists with supervision of Case Management Assistants

Makes appropriate referrals to Physician Advisor, communicating accurate clinical information

Participates in InterQual competency testing as requested by department director

Outcomes Management

Participates in core measure process in identification of appropriate patients

Participates in hospital quality improvement processes and helps identify opportunities to improve care

Adheres to TENET policies and procedures

Identifies compliance and ethical issues and reports appropriately

Patient Advocacy

Respects patient/family values and beliefs

Responds promptly to patient/family requests

Supports patient/family with end‑of‑life issues, making appropriate referrals

Includes patient/family in care decisions and discharge planning

Patient Education

Assists health care team with identification of patient/family educational needs for discharge

Informs patient/family of discharge plans

Works with post‑acute services to address educational needs to ensure a safe discharge plan

Resource Management

Proposes alternative treatment options to ensure a cost‑effective and efficient plan of care

Identifies and creates solutions to remove barriers that may impede optimal patient care

Identifies and documents avoidable delays in the M drive

Maintains awareness of current managed‑care contract requirements

Participates in appeal process

Performs and documents InterQual assessments upon admission

Performs and documents InterQual assessments upon a change in level of care

Performs and documents InterQual assessments at least every three days

Performs and documents InterQual assessments upon discharge

Completes clinical reviews timely and communicates to appropriate payer

Able to prioritize clinical reviews

Documents payer communication and authorization in the Authorization log

Completes and submits TARs for processing within 3 working days of patient discharge

Notifies director and physician advisor timely of patients who do not meet InterQual criteria

Other duties as requested or assigned

Required Qualifications

Associate's Degree Nursing

3 years clinical experience

Knowledge of case‑management principles and healthcare management

Problem‑solving skills and ability to multi‑task

Preferred Qualifications

Bachelor's Degree Nursing

Required Licenses/Certifications

Registered Nurse – RN (CA DCA)

Basic Life Support (BLS) – Healthcare Provider from American Heart Association

Fire Life Safety Training – LA City (must be obtained within 30 days of hire and renewed before expiration date for LA City only)

The hourly rate range for this position is $47.31 – $100.00. When extending an offer of employment, the University of Southern California considers factors such as the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

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