Milestone Technologies, Inc.
L1 IT Logistics Technician
Milestone Technologies, Inc., Casa Grande, Arizona, United States, 85230
Overview
Milestone Technologies, Inc. is seeking a Laptop Imaging Technician (L1 IT Logistics Technician) to provide onsite services for our client’s global team. You will manage inventory and imaging and deploy Windows and macOS laptops, mobile devices, and essential equipment, and coordinate diagnosis and warranty repairs. Responsibilities
Coordinate shipping for laptops out of warranty Image and deploy laptops, peripherals, and equipment Process and record delivery and deployment logistics requests Confirm and validate new asset receipts of received hardware Escalate, report, and manage discrepancies related to physically received hardware assets Conduct weekly stockroom inventory asset audits Monitor and report inventory stock levels according to established thresholds Maintain and track hardware in and out of inventory store rooms Perform hardware recovery for employee laptop replacements Identify disposition of returned assets Assist in arranging and managing e-waste services Qualifications
High School Diploma or equivalent 2+ years of Inventory Management, imaging, and deployment experience Knowledge and experience using ServiceNow, Jamf, BigFix, and other device management/service delivery software Ability to work onsite following mandatory safety guidelines Extensive understanding of IT equipment, models, and accessories, including Windows, macOS, Android, and iOS devices Excellent ticket management skills Responsive and effective communications via email, Slack, and Zoom, with high professionalism Knowledge of storeroom safety and operations Ability to lift/move 25-50 pounds Effective verbal and written communication skills for customer interactions A valid driver’s license is required Logistics-related certifications are a plus Repair certification or experience for macOS and PC laptops is a plus Details
Contract: 4-month W2 (ONLY) contracts Pay: USD $23.00 - $26.00 per hour Location: Onsite in Casa Grande, AZ
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Milestone Technologies, Inc. is seeking a Laptop Imaging Technician (L1 IT Logistics Technician) to provide onsite services for our client’s global team. You will manage inventory and imaging and deploy Windows and macOS laptops, mobile devices, and essential equipment, and coordinate diagnosis and warranty repairs. Responsibilities
Coordinate shipping for laptops out of warranty Image and deploy laptops, peripherals, and equipment Process and record delivery and deployment logistics requests Confirm and validate new asset receipts of received hardware Escalate, report, and manage discrepancies related to physically received hardware assets Conduct weekly stockroom inventory asset audits Monitor and report inventory stock levels according to established thresholds Maintain and track hardware in and out of inventory store rooms Perform hardware recovery for employee laptop replacements Identify disposition of returned assets Assist in arranging and managing e-waste services Qualifications
High School Diploma or equivalent 2+ years of Inventory Management, imaging, and deployment experience Knowledge and experience using ServiceNow, Jamf, BigFix, and other device management/service delivery software Ability to work onsite following mandatory safety guidelines Extensive understanding of IT equipment, models, and accessories, including Windows, macOS, Android, and iOS devices Excellent ticket management skills Responsive and effective communications via email, Slack, and Zoom, with high professionalism Knowledge of storeroom safety and operations Ability to lift/move 25-50 pounds Effective verbal and written communication skills for customer interactions A valid driver’s license is required Logistics-related certifications are a plus Repair certification or experience for macOS and PC laptops is a plus Details
Contract: 4-month W2 (ONLY) contracts Pay: USD $23.00 - $26.00 per hour Location: Onsite in Casa Grande, AZ
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