Bath & Body Works, Inc.
Retail Assistant Store Manager-THE COMMONS AT WILLOWBROOK
Bath & Body Works, Inc., Houston, Texas, United States, 77246
Overview
Retail Assistant Store Manager - THE COMMONS AT WILLOWBROOK at Bath & Body Works Join to apply for the
Retail Assistant Store Manager - THE COMMONS AT WILLOWBROOK
role at
Bath & Body Works . As an Assistant Store Manager, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.
Responsibilities
Attract, hire, develop, inspire, and retain top talent.
Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates.
Lead as acting manager on duty when scheduled to address customer experience, vendor relationships, or maintenance issues.
Partner with the sales leadership team to support action plans that improve results and ensure effective execution of operational activities.
Implement and sustain floorset direction to optimize the business and bring the product story to life.
Perform opening and closing routines including bank deposits, receipt of shipment, and interpretation/dissemination of company directives.
Set the direction and goals for the day/shift when associates arrive for work.
Provide individual and team performance feedback and recommendations to managers.
Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus.
Lead exceptional in-store customer experiences through selling behaviors rooted in Our Values and elevated product knowledge.
Create genuine connections with customers through uncovering needs, sharing product information, demos, and personalized recommendations.
Train, coach, reward, and motivate associates to improve selling and the customer experience.
Reinforce selling expectations, performance, results, and accountability with all associates.
All store positions require physical activity including standing, walking, reaching, and lifting; ability to lift up to 50 pounds as needed.
Maintain a safe, clean, and engaging store environment in alignment with safety standards.
Maintain our values, policies, and procedures.
Qualifications
Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
Prior experience in a manager role, preferably in a retail setting.
Thrives in a customer-first retail environment.
Ability to foster a customer-focused selling culture.
Effective communication skills, openness to feedback, and adaptability.
Ability to provide in-the-moment coaching to associates.
Ability to de-escalate store and customer situations effectively.
Must be available to work peak days and times, including evenings, weekends, and holidays.
Education
High school diploma, GED certificate, or relevant work experience.
Core Competencies
Lead with Curiosity & Humility
Build High Performing Teams for Today & Tomorrow
Influence & Inspire with Vision & Purpose
Observe, Engage & Connect
Strive to Achieve Operational Excellence
Deliver Business Results
Benefits Bath & Body Works associates are the heart of our business. We offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:
On-demand access to earned wages through DailyPay
Tuition-free education through Guild with scholarships via the BBW Scholarship Fund
40% merchandise discount and free product
Competitive, performance-based compensation and bonus incentive programs
No-cost mental health and wellbeing support plus health, dental, vision and life insurance options for full-time associates
Paid time off and paid parental leave opportunities
Visit bbwbenefits.com for more details
The statements above describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We are an equal opportunity employer. We do not discriminate and comply with laws regarding nondiscriminatory employment practices. We are committed to reasonable accommodations and hire only individuals authorized for employment in the United States.
Application window will close when all role(s) are filled.
Category: Store: Management
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with applicable laws.
#J-18808-Ljbffr
Retail Assistant Store Manager - THE COMMONS AT WILLOWBROOK at Bath & Body Works Join to apply for the
Retail Assistant Store Manager - THE COMMONS AT WILLOWBROOK
role at
Bath & Body Works . As an Assistant Store Manager, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.
Responsibilities
Attract, hire, develop, inspire, and retain top talent.
Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates.
Lead as acting manager on duty when scheduled to address customer experience, vendor relationships, or maintenance issues.
Partner with the sales leadership team to support action plans that improve results and ensure effective execution of operational activities.
Implement and sustain floorset direction to optimize the business and bring the product story to life.
Perform opening and closing routines including bank deposits, receipt of shipment, and interpretation/dissemination of company directives.
Set the direction and goals for the day/shift when associates arrive for work.
Provide individual and team performance feedback and recommendations to managers.
Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus.
Lead exceptional in-store customer experiences through selling behaviors rooted in Our Values and elevated product knowledge.
Create genuine connections with customers through uncovering needs, sharing product information, demos, and personalized recommendations.
Train, coach, reward, and motivate associates to improve selling and the customer experience.
Reinforce selling expectations, performance, results, and accountability with all associates.
All store positions require physical activity including standing, walking, reaching, and lifting; ability to lift up to 50 pounds as needed.
Maintain a safe, clean, and engaging store environment in alignment with safety standards.
Maintain our values, policies, and procedures.
Qualifications
Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
Prior experience in a manager role, preferably in a retail setting.
Thrives in a customer-first retail environment.
Ability to foster a customer-focused selling culture.
Effective communication skills, openness to feedback, and adaptability.
Ability to provide in-the-moment coaching to associates.
Ability to de-escalate store and customer situations effectively.
Must be available to work peak days and times, including evenings, weekends, and holidays.
Education
High school diploma, GED certificate, or relevant work experience.
Core Competencies
Lead with Curiosity & Humility
Build High Performing Teams for Today & Tomorrow
Influence & Inspire with Vision & Purpose
Observe, Engage & Connect
Strive to Achieve Operational Excellence
Deliver Business Results
Benefits Bath & Body Works associates are the heart of our business. We offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:
On-demand access to earned wages through DailyPay
Tuition-free education through Guild with scholarships via the BBW Scholarship Fund
40% merchandise discount and free product
Competitive, performance-based compensation and bonus incentive programs
No-cost mental health and wellbeing support plus health, dental, vision and life insurance options for full-time associates
Paid time off and paid parental leave opportunities
Visit bbwbenefits.com for more details
The statements above describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We are an equal opportunity employer. We do not discriminate and comply with laws regarding nondiscriminatory employment practices. We are committed to reasonable accommodations and hire only individuals authorized for employment in the United States.
Application window will close when all role(s) are filled.
Category: Store: Management
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with applicable laws.
#J-18808-Ljbffr