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Rye Harrison Veterinary Hospital

Veterinary Receptionist

Rye Harrison Veterinary Hospital, Rye, New York, United States

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Overview

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Veterinary Receptionist

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Rye Harrison Veterinary Hospital . Salary and Schedule

Salary:

$19.00 - $22.00 per hour, determined by the candidate's skills, experience, and qualifications. Schedule:

This is a full-time position. The schedule includes one 12-hour shift (7:45 AM – 8:00/8:30 PM), two 9-hour shifts (7:45 AM – 5:30 PM), and every Saturday, 7:45 AM – 1:30 PM. Key Responsibilities

Be the first point of contact:

Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured. Support clinical flow:

Escort clients to exam rooms, assist in relaying key information between clients and clinical staff. Manage client communications:

Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care. Operate with accuracy:

Process payments, manage invoicing, and schedule future appointments with attention to detail. Speak the language:

Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology. Create a welcoming space:

Help maintain a clean, organized, and client-ready environment — including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors. Qualifications

Previous experience in a veterinary office is preferred. Basic knowledge of veterinary terminology and procedures. Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy. Ability to maintain a calm, professional, and positive demeanor. About Rye Harrison Veterinary Hospital

Rye Harrison Veterinary Hospital is a full-service, AAHA-accredited facility serving Rye, NY and surrounding communities in Westchester and Fairfield Counties. We care for dogs, cats, and exotic pets, offering advanced medical services alongside boarding and grooming. Our team is committed to delivering outstanding patient care while fostering a positive and supportive work environment.

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