E-Tester Job at TEEMA Solutions Group in Everett

My client is seeking an E-test Monitor who will work as part of the Instructor Resource Management team to facilitate electronic testing sessions at client sites. Responsibilities Adaptability and responsiveness to client requirements and requests for assistance. Maintain assigned testing area’s schedules, equipment, communications and risks/constraints. Monitor testing area by checking in all participants, enforcing compliance guidelines within the testing environment, replenishing classroom supplies, conducting pre-requisites and pre-work checks and post-session room cleanup. Provide status updates to the Delivery Services Manager weekly, or more frequently if necessary. Escalate any issues to the Delivery Services Manager in a timely manner. Stay abreast of content requirements in the agreed subject matter areas. Assist instructors in classes, including handing out papers, helping students with computers, and ensuring safety in the lab; if the candidate excels, may be considered for an instructor role based on hiring needs. Skills and Knowledge Requirements Minimum of one year of experience in customer service. Technical aptitude with PC; able to help login and navigate through a variety of software applications, including Microsoft Excel. Strong interpersonal, communication, and organizational skills. Ability to work independently or as a team. Strong customer service skills. Qualified candidates MUST be open to a flexible work schedule (support clients 24/7) and willing/able to support all Puget Sound locations: Everett, Seattle and Renton. #J-18808-Ljbffr