Palona AI
Palona AI is hiring: Enterprise Account Executive - Multi-Unit Restaurants in Lo
Palona AI, Los Angeles, CA, US, 90079
Overview We are seeking an Enterprise Account Executive to drive growth with multi-unit restaurant groups and hospitality operators. You\'ll own the full sales cycle from discovery to close, selling Palona\'s Conversational AI platform that transforms how high-volume restaurants answer calls, take orders, and book reservations. We\'re looking for a proven closer who thrives in startup environments, quickly builds credibility with executives, and delivers clear ROI for customers. The ideal candidate will have experience selling to multi-unit restaurant operators, franchisees and hospitality executives, and will collaborate with marketing, product/engineering, and our AI specialists to help Palona AI dominate the market as the leading AI partner for restaurant leaders.
Responsibilities:
Own the full sales cycle: discovery, demo, proposal, negotiation, and close
Target and engage key decision-makers across C-Suite, VP-level, GMs, and franchise owners
Translate operator pain points (e.g., missed calls, staffing inefficiencies) into clear ROI with data, proof, and case studies
Partner with marketing to co-develop outbound plays, ABM strategy, and restaurant-specific campaigns
Use HubSpot to manage pipeline, forecast accurately, and maintain sales discipline
Represent Palona at industry events, demos, and executive briefings
Collaborate with customer success to ensure seamless handoff and accelerate customer time-to-value
Outcomes You\'ll Own:
Pipeline growth and closed revenue from restaurant enterprise accounts
Short sales cycles with clear business case alignment
Multi-location, multi-market expansion opportunities
Clear vertical positioning feedback to marketing and product
Requirements
Required:
4-8 years of B2B SaaS sales experience with a proven track record of closing
Experience selling into multi-unit restaurants, franchise groups, or hospitality operators
History of exceeding quota in consultative, high-value sales roles
Proven success in early-stage startup environments requiring speed, ownership, and adaptability
Strong understanding of the restaurant technology stack (POS, reservations, call centers, etc.)
Customer-first mindset with a focus on solving problems, not just pitching products
Ability to build and articulate compelling business cases tied to revenue outcomes
Preferred:
Established network of restaurant industry contacts (franchise groups, operations leaders, IT buyers)
Familiarity with AI, automation, or call-tracking technology
Experience driving multi-location, multi-market expansion opportunities
Strong vertical feedback loop skills to influence marketing and product positioning
Seniority level Mid-Senior level
Employment type Full-time
Job function Sales
Industries IT Services and IT Consulting
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