Customer Service Associate Job at Walgreens in Johnston

Overview

Join to apply for the Customer Service Associate role at Walgreens.

This range is provided by Walgreens. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.00/hr - $17.50/hr

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits.
• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customers and suggests trade-up and/or companion items.
• Registers customer purchases on the assigned cash register, processes payments, refunds, exchanges, and other transactions as needed.
• Keeps counters and shelves clean and well merchandised; takes inventory and maintains records; checks in and prices merchandise as required.
• Implements Company asset protection procedures to identify and minimize profit loss; ensures compliance with state and local laws regarding regulated products where applicable.
• Constructs and maintains displays and completes resets and revisions as directed.
• Assists with product placement and stock rotation; supports consumption-specific policies (e.g., raw vs. prepared foods) as directed.
• Has working knowledge of store systems and store equipment.
• Provides customer service in the photo area, including digital passport photo service and related products.
• Assumes web pick-up responsibilities and delivers orders to customers as they arrive at the store.
• Assists with exterior and interior maintenance by ensuring a clean, neat, orderly store condition and appearance.
• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes required PPLs as requested by Manager or assigned by corporate.

Qualifications

Basic Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.
• Willingness to work flexible schedule, including evenings and weekend hours.

Additional information

• We will consider employment of qualified applicants with arrest and conviction records.
• An Equal Opportunity Employer, including disability/veterans.
• The actual compensation offered will depend on geography, skills, education, experience, and other factors. This role will remain open until filled. To review benefits, please visit the Walgreens benefits page: jobs.walgreens.com/benefits

Job details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Other

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