Accenture
Customer Growth Strategy Manager- Retail/Consumer Goods
Accenture, Boston, Massachusetts, us, 02298
We Are
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song
Role Purpose
Support the development and delivery of customer‑led growth strategies by identifying opportunities, validating ideas, and contributing to market launch planning. Consultants work closely with Managers and client teams to turn insights into market‑ready propositions.
Key Responsibilities
Conduct research and analysis on customer needs, market trends, and competitive activity.
Execute rapid testing protocols with real and synthetic customers to validate concepts.
Synthesize findings into actionable recommendations for prioritization and launch.
Collaborate with design, product, and marketing functions to shape propositions.
Assist in building business cases for high‑priority growth opportunities.
What Success Looks Like
Producing insight and recommendations that directly shape client growth decisions.
Effectively applying proprietary methods to accelerate and de‑risk validation.
Building skills in structured problem‑solving and client engagement.
Basic Qualifications
Minimum of 6 years of experience in strategy consulting, corporate innovation, or customer insight roles focusing on customer growth for retail or consumer goods space.
Preferred Qualifications
Demonstrated consulting experience with client‑facing delivery.
MBA or relevant innovation program experience a plus.
Strong research and analysis skills.
Exposure to concept testing, prototyping, or agile product/service development.
Excellent communication and collaboration skills.
Understanding of AI/GenAI.
Compensation Details Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an ongoing basis and there is no fixed deadline to apply.
Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards)
Location & Salary Role Location Annual Salary Range
California: $94,400 to $266,300
Cleveland: $87,400 to $213,000
Colorado: $94,400 to $230,000
District of Columbia: $100,500 to $245,000
Illinois: $87,400 to $230,000
Maryland: $94,400 to $230,000
Massachusetts: $94,400 to $245,000
Minnesota: $94,400 to $230,000
New York/New Jersey: $87,400 to $266,300
Washington: $100,500 to $245,000
Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Accenture is an EEO and affirmative action employer of veterans/individuals with disabilities. Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed.
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Role Purpose
Support the development and delivery of customer‑led growth strategies by identifying opportunities, validating ideas, and contributing to market launch planning. Consultants work closely with Managers and client teams to turn insights into market‑ready propositions.
Key Responsibilities
Conduct research and analysis on customer needs, market trends, and competitive activity.
Execute rapid testing protocols with real and synthetic customers to validate concepts.
Synthesize findings into actionable recommendations for prioritization and launch.
Collaborate with design, product, and marketing functions to shape propositions.
Assist in building business cases for high‑priority growth opportunities.
What Success Looks Like
Producing insight and recommendations that directly shape client growth decisions.
Effectively applying proprietary methods to accelerate and de‑risk validation.
Building skills in structured problem‑solving and client engagement.
Basic Qualifications
Minimum of 6 years of experience in strategy consulting, corporate innovation, or customer insight roles focusing on customer growth for retail or consumer goods space.
Preferred Qualifications
Demonstrated consulting experience with client‑facing delivery.
MBA or relevant innovation program experience a plus.
Strong research and analysis skills.
Exposure to concept testing, prototyping, or agile product/service development.
Excellent communication and collaboration skills.
Understanding of AI/GenAI.
Compensation Details Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an ongoing basis and there is no fixed deadline to apply.
Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards)
Location & Salary Role Location Annual Salary Range
California: $94,400 to $266,300
Cleveland: $87,400 to $213,000
Colorado: $94,400 to $230,000
District of Columbia: $100,500 to $245,000
Illinois: $87,400 to $230,000
Maryland: $94,400 to $230,000
Massachusetts: $94,400 to $245,000
Minnesota: $94,400 to $230,000
New York/New Jersey: $87,400 to $266,300
Washington: $100,500 to $245,000
Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Accenture is an EEO and affirmative action employer of veterans/individuals with disabilities. Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed.
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