Alaska Air Group
Company
Alaska Airlines The Team
Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. Role Summary
The Principal Systems Reliability Engineer (SRE) is the sole subject matter expert in software engineering and IT operations. As an individual contributor, this role defines long?term strategy for drive continuous improvement in system resilience, contributing to a robust and efficient operational environment. The Principal Systems Reliability (SRE) role drives an enterprise SRE center of excellence team and is instrumental in helping our airline group run a safe, robust, and reliable operation. Key Duties Define long?term strategy and best practices for processes for release management and automated actions to enhance system reliability. Define Application Performance Monitoring (APM) standards and assist teams with application monitoring and observability to proactively identify issues. Collaborate with product teams to meet SLOs by minimizing service disruptions and maintaining high availability. Lead initiatives across SLIs/SLOs, observability, incident management, and service ownership, ensuring insights and learnings are captured and acted upon. Partner with engineering to design reliable, fault?tolerant systems and reduce operational toil through automation. Collaborate and network with product teams to ensure seamless code deployment and operational excellence. Provide consulting support for system design, platform management, and capacity planning. Collaborate and influence IT teams to improve system support, monitoring, and administration. Ensure operational compliance with all security, privacy, audit, disaster recovery, and other requirements.
Job-Specific Experience, Education & Skills Required
7 years of experience in information technology or related area. A Bachelors degree, preferably with a focus in computer science, engineering, information systems, or an additional two years of training/experience in lieu of this degree. Technical knowledge of application designs and architectures. Minimum age of 18. Must be authorized to work in the U.S. High school diploma or equivalent is required.
Preferred
Demonstrate experience in coaching and mentoring system and site reliability engineers. Experience applying ITIL and IT process best practices. Experience with technical engineering working in IT operations. Experience with SRE practices, agile methodologies, development lifecycles, and DevOps best practices. Ability to work collaboratively with cross?functional teams to understand objectives, gather automation requirements, write technical specifications and perform in a lead role. Experience with event correlation. Experience with Windows and Linux based operating environments. Experience with multi?cloud environments. Excellent communication skills and a proven ability to collaborate with a variety of team members. Proven ability to successfully work with multiple vendors. Strong interpersonal, organizational, communication, and customer service skills.
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Salary Range
$138,500 - $207,750 / year Salary Details
Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate. Note
We dont typically hire at the top of the range. Total Rewards
Free stand?by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air Comprehensive well?being programs including medical, dental and vision benefits Generous 401k match program Quarterly and annual bonus plans Generous holiday and paid time off
Equal Employment Opportunity Policy Statement
It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (Section 503) and the Vietnam Era Veterans Readjustment Assistance Act of 1974 (VEVRAA). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Apply By
7:00 PM Pacific Time on 11/12/2025 FLSA Status
Exempt Employment Type
Full?Time Regular/Temporary
Regular Requisition Type
Management Location
Seattle - Hub Job Locations
USA-WA-SeaTac Requisition ID
2025-17035 Category
Corporate & Operations #J-18808-Ljbffr
Alaska Airlines The Team
Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. Role Summary
The Principal Systems Reliability Engineer (SRE) is the sole subject matter expert in software engineering and IT operations. As an individual contributor, this role defines long?term strategy for drive continuous improvement in system resilience, contributing to a robust and efficient operational environment. The Principal Systems Reliability (SRE) role drives an enterprise SRE center of excellence team and is instrumental in helping our airline group run a safe, robust, and reliable operation. Key Duties Define long?term strategy and best practices for processes for release management and automated actions to enhance system reliability. Define Application Performance Monitoring (APM) standards and assist teams with application monitoring and observability to proactively identify issues. Collaborate with product teams to meet SLOs by minimizing service disruptions and maintaining high availability. Lead initiatives across SLIs/SLOs, observability, incident management, and service ownership, ensuring insights and learnings are captured and acted upon. Partner with engineering to design reliable, fault?tolerant systems and reduce operational toil through automation. Collaborate and network with product teams to ensure seamless code deployment and operational excellence. Provide consulting support for system design, platform management, and capacity planning. Collaborate and influence IT teams to improve system support, monitoring, and administration. Ensure operational compliance with all security, privacy, audit, disaster recovery, and other requirements.
Job-Specific Experience, Education & Skills Required
7 years of experience in information technology or related area. A Bachelors degree, preferably with a focus in computer science, engineering, information systems, or an additional two years of training/experience in lieu of this degree. Technical knowledge of application designs and architectures. Minimum age of 18. Must be authorized to work in the U.S. High school diploma or equivalent is required.
Preferred
Demonstrate experience in coaching and mentoring system and site reliability engineers. Experience applying ITIL and IT process best practices. Experience with technical engineering working in IT operations. Experience with SRE practices, agile methodologies, development lifecycles, and DevOps best practices. Ability to work collaboratively with cross?functional teams to understand objectives, gather automation requirements, write technical specifications and perform in a lead role. Experience with event correlation. Experience with Windows and Linux based operating environments. Experience with multi?cloud environments. Excellent communication skills and a proven ability to collaborate with a variety of team members. Proven ability to successfully work with multiple vendors. Strong interpersonal, organizational, communication, and customer service skills.
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Salary Range
$138,500 - $207,750 / year Salary Details
Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate. Note
We dont typically hire at the top of the range. Total Rewards
Free stand?by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air Comprehensive well?being programs including medical, dental and vision benefits Generous 401k match program Quarterly and annual bonus plans Generous holiday and paid time off
Equal Employment Opportunity Policy Statement
It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (Section 503) and the Vietnam Era Veterans Readjustment Assistance Act of 1974 (VEVRAA). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Apply By
7:00 PM Pacific Time on 11/12/2025 FLSA Status
Exempt Employment Type
Full?Time Regular/Temporary
Regular Requisition Type
Management Location
Seattle - Hub Job Locations
USA-WA-SeaTac Requisition ID
2025-17035 Category
Corporate & Operations #J-18808-Ljbffr