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First Carolina Bank

Commercial Banking Officer

First Carolina Bank, Raleigh, North Carolina, United States, 27601

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Position Purpose This role works in partnership with the Market Executive to ensure the local area market meets its goals for portfolio growth and management in categories of commercial banking to include loans, deposits, and fee income.

Primary Responsibilities

Promote commercial banking business development and cross-sell other bank products and services to include retail banking and residential mortgage

Facilitate opening and closing of commercial loan & deposit accounts

Work closely with treasury officer to assist in selling and implementation of appropriate treasury services

Respond to customer inquiries and concerns

Contact customer for disposition of accounts

Contact current and potential bank customers by mail, phone or in person to solicit new business to meet specific goals as outlined

Counsel customers regarding financial matters

Follow up to ascertain that transactions are completed to the customer’s satisfaction

Create and submit loan presentations, work with underwriting on deals as developed, provide expert advice to both business and retail borrowing customers, meet with clients regularly to gain knowledge of their respective business and industry, update financial performance of the borrower, and determine future financial needs of customers

Secure proper documentation and manage loan process through closing of loan

Analyze customers' creditworthiness and cash flow to determine adherence to Bank's credit requirements

Ensure that customers provide financial documentation as required to properly prepare annual loan reviews

Initiate proactive collection calls to ensure timely payment of loans

Provide weekly loan / deposit pipeline updates to Managing Director

Assist with other projects as requested

Authority, Impact, Risk

Official Check Authority

Wire Signing Authority

Wire Input Authority

Check Cashing Authority

Ensures appropriate due diligence is exercised in new account opening, credit applications, wire transfers, maintenance of files, credit bureau reporting and other processes

Exercises good judgment that balances risk to shareholders and customer experience when making decisions

BSA, fraud, identity theft

Key Relationships

Routine interaction with department heads across Lending, Operations, IT, Risk, Sales, and Compliance

Market Executive, CAO, CCO & CEO

Board Members and Shareholders

Community leaders

Lenders, Customer Service Representatives, Tellers, and customers

Regulatory examiners as appropriate and directed by Senior Management Managerial Accountability

Working Conditions

Ability to work under tight deadlines

Ability to be self‑motivated and well organized

Ability to multi‑task

Good communication

Some travel required

Prepare presentations, conduct training, and hold meetings

Familiarity with FCB Credit Policy, pricing, and other pertinent regulations in the Bank's Policy Manual

Time Allocation Service existing accounts … 25%

Loan prospecting production & referrals … 75%

Job Specifications Position adheres to confidentiality policy, code of ethics and knowledge of Bank Secrecy Act and best practices and other pertinent Regulatory laws and regulations.

Required

Bachelor's Degree or at least 4 years' experience in a sales environment

Strong computer skills

Exceptional human relations and communication skills

Excellent reading, writing, grammar, and mathematical skills

Understanding of State and Federal laws governing lending

Passion for business development

Previous banking experience

Understanding of commercial underwriting practices and guidelines

Understanding of generally accepted accounting principals

Preferred

7 years of progressively more responsible job‑related experience

JHA product knowledge

High capacity for learning and articulating ideas

Risk Management Requirements Understands and adheres to Workplace Policies, Code of Conduct, privacy, and information security guidelines.

Understands and adheres to Anti‑Money Laundering, Bank Secrecy Act, and Compliance with the USA PATRIOT Act policies and procedures applicable to position, completing any supporting requirements within defined timeframes.

Acts within authorized limits and delegated authorities and role applicable policies and procedures.

Follows processes and controls to protect shareholder interests.

Mitigates risk to the bank and customers by following all applicable security procedures.

Equal Opportunity Employer Equal Opportunity Employer including Veterans / Disabilities

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