AmTrust Financial
Workers Compensation Claims Manager
AmTrust Financial, Chicago, Illinois, United States, 60290
Workers Compensation Claims Manager
Job Location: Chicago, IL, United States.
Overview This position is hybrid out of our Chicago, IL office. We require 2 days on‑site with 3 work‑from‑home days per week.
AmTrust Financial Services is a fast‑growing commercial insurance company. The WC Claims Supervisor works with the Claim Adjusters to manage and ensure the Workers' Compensation claims activities are handled within AmTrust Best Practices. They develop and maintain professional customer and broker relations by identifying and meeting customer needs and ensure staff demonstrates customer service principles.
Responsibilities
Develop short‑range area plans and budgets with the Claim Supervisors to achieve company goals and objectives.
Secure, evaluate, and develop staff; ensure that staff works effectively as a team.
Keep the Claim Supervisors and Manager informed of current case status through regular communications and reports.
Ensure that all AmTrust policies, procedures, and controls are followed; consult with Claim Supervisors on claim areas needing improvement.
Work with staff to ensure that approved vendors are used; monitor the attorney vendor panel and meet with firms to discuss action plans for cost‑effective results.
Monitor claims with Supervisors, ensuring proactive cost‑effective and creative cost management.
Negotiate claim settlements, participate and testify before hearings, trials, and depositions, ensuring timely and cost‑effective resolution.
Support AmTrust sales and marketing goals by participating with underwriting in sales activities, including new business development.
Evaluate the performance of the claims staff at regular intervals to ensure consistent implementation of company standards and internal quality control, through audits.
Maintain current knowledge of related laws and regulations and communicate to staff.
Perform other projects as assigned.
Qualifications
BA/BS degree or equivalent.
Five or more years of progressive management plus required examiner experience within the Workers' Compensation insurance industry.
SIP certificate where required.
Working knowledge of budgeting and profit/loss management.
Experience with computerized claims management and office systems.
Thorough knowledge of related government laws and regulations.
This job description is designed to provide a general overview of the requirements of the job and does not constitute a comprehensive listing of all activities, duties, or responsibilities that may be required. AmTrust has the right to revise this job description at any time.
What We Offer AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans; Life Insurance (including eligible spouses & children); Health Care Flexible Spending; Dependent Care; 401(k) Savings Plan; Paid Time Off.
AmTrust strives to create a diverse and inclusive culture where the thoughts and ideas of all employees are appreciated and respected. This concept encompasses, but is not limited to, differences in race, ethnicity, gender, sexual orientation, culture, religion, or disabilities.
AmTrust values excellence and recognizes that by embracing diverse backgrounds, skills, and perspectives, it sustains a competitive advantage and remains an employer of choice. Diversity is a business imperative, enabling us to attract, retain, and develop the best talent available. We see diversity as more than just policies and practices; it is integral to how we operate and see our future.
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Overview This position is hybrid out of our Chicago, IL office. We require 2 days on‑site with 3 work‑from‑home days per week.
AmTrust Financial Services is a fast‑growing commercial insurance company. The WC Claims Supervisor works with the Claim Adjusters to manage and ensure the Workers' Compensation claims activities are handled within AmTrust Best Practices. They develop and maintain professional customer and broker relations by identifying and meeting customer needs and ensure staff demonstrates customer service principles.
Responsibilities
Develop short‑range area plans and budgets with the Claim Supervisors to achieve company goals and objectives.
Secure, evaluate, and develop staff; ensure that staff works effectively as a team.
Keep the Claim Supervisors and Manager informed of current case status through regular communications and reports.
Ensure that all AmTrust policies, procedures, and controls are followed; consult with Claim Supervisors on claim areas needing improvement.
Work with staff to ensure that approved vendors are used; monitor the attorney vendor panel and meet with firms to discuss action plans for cost‑effective results.
Monitor claims with Supervisors, ensuring proactive cost‑effective and creative cost management.
Negotiate claim settlements, participate and testify before hearings, trials, and depositions, ensuring timely and cost‑effective resolution.
Support AmTrust sales and marketing goals by participating with underwriting in sales activities, including new business development.
Evaluate the performance of the claims staff at regular intervals to ensure consistent implementation of company standards and internal quality control, through audits.
Maintain current knowledge of related laws and regulations and communicate to staff.
Perform other projects as assigned.
Qualifications
BA/BS degree or equivalent.
Five or more years of progressive management plus required examiner experience within the Workers' Compensation insurance industry.
SIP certificate where required.
Working knowledge of budgeting and profit/loss management.
Experience with computerized claims management and office systems.
Thorough knowledge of related government laws and regulations.
This job description is designed to provide a general overview of the requirements of the job and does not constitute a comprehensive listing of all activities, duties, or responsibilities that may be required. AmTrust has the right to revise this job description at any time.
What We Offer AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans; Life Insurance (including eligible spouses & children); Health Care Flexible Spending; Dependent Care; 401(k) Savings Plan; Paid Time Off.
AmTrust strives to create a diverse and inclusive culture where the thoughts and ideas of all employees are appreciated and respected. This concept encompasses, but is not limited to, differences in race, ethnicity, gender, sexual orientation, culture, religion, or disabilities.
AmTrust values excellence and recognizes that by embracing diverse backgrounds, skills, and perspectives, it sustains a competitive advantage and remains an employer of choice. Diversity is a business imperative, enabling us to attract, retain, and develop the best talent available. We see diversity as more than just policies and practices; it is integral to how we operate and see our future.
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