Weisiger Group
HR Operations Manager- hybrid in Charlotte
Weisiger Group, Charlotte, North Carolina, United States, 28245
HR Operations Manager – Hybrid in Charlotte
Join to apply for the
HR Operations Manager- hybrid in Charlotte
role at
Weisiger Group .
Join the Weisiger Group Team
As a family-owned company under our fourth generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our customers and employees succeed. Since 1926, we’ve supported the strength of our communities by supplying equipment for critical infrastructure and commerce, and by funding programs that advance social and economic vitality. We’re looking for hard‑working, team‑oriented professionals who enjoy working on new challenges every day.
The HR Operations Manager provides leadership for HR service delivery, compliance, and reporting while overseeing the HR Onboarding team (HR Specialists and HR Coordinator). This role ensures consistent processes, timely compliance, and high‑quality employee experience across the enterprise. In partnership with the Director, the Manager also supports HR technology implementations and vendor relationships to ensure efficient operations and scalable growth. The Manager will also provide generalist‑level support to Benefits and Compensation as needed to ensure continuity across Total Rewards.
Essential Functions
HR Operations & Service Delivery
Lead, coach, and develop HR Specialists and HR Coordinator to ensure high‑quality onboarding, employee support, and consistent HR service delivery.
Serve as escalation point for complex employee inquiries and issues, ensuring resolution with a customer‑focused approach.
Identify and drive innovative solutions to improve HR processes, workflows, and systems to enhance efficiency, effectiveness, and the overall employee lifecycle and experience.
Maintain awareness of trends in HRMS and participate in user group meetings/conferences.
Serve as change champion for new HR initiatives, technology rollouts, and policy updates.
Ensure team awareness of benefit program processes (FMLA, COBRA, 401(k), wellness, etc.) and escalate complex issues appropriately.
HR Systems
Liaise with external vendors to manage service delivery, troubleshoot issues, and oversee vendor performance.
Partner with the Director and HRIS Analyst to support system implementations, vendor audits, and reporting enhancements.
Ensure accuracy of HR data through oversight of employee records, onboarding transactions, and system feeds.
Collaborate with Business Technology and HRIS Analyst to support reporting and analytics requests for HR and business leaders.
HR Reporting & Analytics
Build HR data analytics capability scalable for future organizational growth.
Partnering with the PowerBI team, drive the execution of HR insights through dashboards, reporting, and analytics to support DE&I strategy and talent decisions.
Responsible for annual HR Compliance Reporting, including EEO‑1, VETS 4212, and affirmative action plans.
Partner with Legal and Payroll to ensure adherence to federal and state labor regulations.
Maintain documentation of HR policies, procedures, and controls for audit readiness.
Other duties as assigned.
Supervisory Responsibilities This job has supervisory responsibilities.
Qualifications
Bachelor's degree in Human Resources or related field preferred.
PHR/SPHR certification preferred.
7+ years of HRIS or HR Operations experience in shared services capacity; systems implementation experience.
2–3 years of people management experience preferred.
Cognos reporting experience highly preferred.
Proven understanding of reporting and query tools/languages to validate data and generate reports.
3‑5 years of project management experience preferred.
Effective organizational and interpersonal skills, including written and verbal communication.
Detailed, organized, and deadline‑oriented.
Computer Skills Advanced skills in Microsoft Office (Word, Excel, Outlook, and PowerPoint). HRIS—Ultimate Software knowledge preferred; strong understanding of HRMS database design, structure, functions, process, and reporting.
Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Workplace Requirements The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.
Physical Demands Regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, speak or hear. Frequently required to sit. Must frequently lift, carry, push, pull up to 25 pounds. Vision requirements: close, distance, peripheral, depth perception, and ability to adjust focus.
Work Environment May be exposed to moving mechanical parts, equipment, high or precarious places, fumes, airborne particles, wet or humid conditions, chemicals, extreme temperatures, electrical shock, and occasional loud noise.
We are an Equal Opportunity Employer We require all employees and candidates to be treated equally. All personnel actions are conducted in the spirit of equal employment. We’re committed to recruiting, training, promoting, and retaining associates without regard to race, color, religion, gender, gender identity or expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic.
#Weisiger – EEO/AA Employer. All qualified individuals are encouraged to apply.
#J-18808-Ljbffr
HR Operations Manager- hybrid in Charlotte
role at
Weisiger Group .
Join the Weisiger Group Team
As a family-owned company under our fourth generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our customers and employees succeed. Since 1926, we’ve supported the strength of our communities by supplying equipment for critical infrastructure and commerce, and by funding programs that advance social and economic vitality. We’re looking for hard‑working, team‑oriented professionals who enjoy working on new challenges every day.
The HR Operations Manager provides leadership for HR service delivery, compliance, and reporting while overseeing the HR Onboarding team (HR Specialists and HR Coordinator). This role ensures consistent processes, timely compliance, and high‑quality employee experience across the enterprise. In partnership with the Director, the Manager also supports HR technology implementations and vendor relationships to ensure efficient operations and scalable growth. The Manager will also provide generalist‑level support to Benefits and Compensation as needed to ensure continuity across Total Rewards.
Essential Functions
HR Operations & Service Delivery
Lead, coach, and develop HR Specialists and HR Coordinator to ensure high‑quality onboarding, employee support, and consistent HR service delivery.
Serve as escalation point for complex employee inquiries and issues, ensuring resolution with a customer‑focused approach.
Identify and drive innovative solutions to improve HR processes, workflows, and systems to enhance efficiency, effectiveness, and the overall employee lifecycle and experience.
Maintain awareness of trends in HRMS and participate in user group meetings/conferences.
Serve as change champion for new HR initiatives, technology rollouts, and policy updates.
Ensure team awareness of benefit program processes (FMLA, COBRA, 401(k), wellness, etc.) and escalate complex issues appropriately.
HR Systems
Liaise with external vendors to manage service delivery, troubleshoot issues, and oversee vendor performance.
Partner with the Director and HRIS Analyst to support system implementations, vendor audits, and reporting enhancements.
Ensure accuracy of HR data through oversight of employee records, onboarding transactions, and system feeds.
Collaborate with Business Technology and HRIS Analyst to support reporting and analytics requests for HR and business leaders.
HR Reporting & Analytics
Build HR data analytics capability scalable for future organizational growth.
Partnering with the PowerBI team, drive the execution of HR insights through dashboards, reporting, and analytics to support DE&I strategy and talent decisions.
Responsible for annual HR Compliance Reporting, including EEO‑1, VETS 4212, and affirmative action plans.
Partner with Legal and Payroll to ensure adherence to federal and state labor regulations.
Maintain documentation of HR policies, procedures, and controls for audit readiness.
Other duties as assigned.
Supervisory Responsibilities This job has supervisory responsibilities.
Qualifications
Bachelor's degree in Human Resources or related field preferred.
PHR/SPHR certification preferred.
7+ years of HRIS or HR Operations experience in shared services capacity; systems implementation experience.
2–3 years of people management experience preferred.
Cognos reporting experience highly preferred.
Proven understanding of reporting and query tools/languages to validate data and generate reports.
3‑5 years of project management experience preferred.
Effective organizational and interpersonal skills, including written and verbal communication.
Detailed, organized, and deadline‑oriented.
Computer Skills Advanced skills in Microsoft Office (Word, Excel, Outlook, and PowerPoint). HRIS—Ultimate Software knowledge preferred; strong understanding of HRMS database design, structure, functions, process, and reporting.
Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Workplace Requirements The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.
Physical Demands Regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, speak or hear. Frequently required to sit. Must frequently lift, carry, push, pull up to 25 pounds. Vision requirements: close, distance, peripheral, depth perception, and ability to adjust focus.
Work Environment May be exposed to moving mechanical parts, equipment, high or precarious places, fumes, airborne particles, wet or humid conditions, chemicals, extreme temperatures, electrical shock, and occasional loud noise.
We are an Equal Opportunity Employer We require all employees and candidates to be treated equally. All personnel actions are conducted in the spirit of equal employment. We’re committed to recruiting, training, promoting, and retaining associates without regard to race, color, religion, gender, gender identity or expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic.
#Weisiger – EEO/AA Employer. All qualified individuals are encouraged to apply.
#J-18808-Ljbffr