Nuvei
Overview
Nuvei is a Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. At Nuvei, we live our core values and strive to solve complex problems while continually improving our product and providing relentless customer service. Your Mission Nuvei\'s Solution Engineer team includes both Solution Engineers and Implementation Engineers who act as technical and product advisors to potential partners or prospect clients. Architecting client or partner solutions with Nuvei payment services to apply both client business demand and Nuvei best practices. The Solution / Pre-Sale Engineer will manage solutions or pre-sale for Nuvei\'s growing portfolio of merchants as part of the Sales Operations department within the Digital Payments Division, providing best-in-practice payments technology solutions using Nuvei\'s enhanced services and advanced technologies. All candidates must be located within the US.
Key Responsibilities
Join the business development team and advise new prospects on Nuvei\'s product from a technical perspective, designing a tailored solution that best fits the prospect\'s needs
Coordinate projects with new customers and onboarding teams to guarantee high-quality technical project delivery
Plan technical project timelines, tasks, and development efforts with internal engineering and customer teams to manage implementation projects and keep requirements on plan and on schedule
Assess customers\' technical requirements, business and implementation risks; guide and oversee the technical integration process; assist with troubleshooting and manage resources and priorities to resolve client-facing issues
Apply strong technical education with experience in online payment technology to understand customer propositions and optimize technical solutions
Lead technical implementation projects for new Nuvei customers, owning the full implementation cycle from kickoff to go-live for enterprise clients
Identify and execute opportunities to create efficiency, remove obstacles, or improve processes
Provide excellent customer service through active listening, with an SLA of 24/48 hours handoff to the integration team
Apply consultative methodologies to solve integration pain points and architect best-in-class solutions
Manage multiple projects in parallel in a global, remote environment
Passionate about technology, customer service, and helping others; experience with payment systems or FinTech is a plus
Requirements
B.S. in Information Systems, Industrial Engineering or related field
3+ years of hands-on implementation and solution experience as an Integration Engineer or Implementation Engineer, or at least 2 years as a Solution / Pre-Sales Engineer
2+ years of experience in the payments industry with knowledge of payment solutions, EMV, eWallet, Mobile Payments, POS, PSD2, eCommerce, web services
Proven ability to read, debug, and understand web applications (HTML, CSS, JavaScript, etc.)
Working knowledge of web integration including iframes, widgets, SDK, Single Sign-On, APIs and other SaaS technologies
Full professional proficiency in English (written and verbal)
Creative thinker with ability to understand and address client pain points
Other Qualifications
Familiarity with Salesforce, Zendesk or similar ticketing systems
Understanding of Python and shell scripting
Strong knowledge of data models and SQL
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Engineering and Information Technology
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Nuvei is a Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. At Nuvei, we live our core values and strive to solve complex problems while continually improving our product and providing relentless customer service. Your Mission Nuvei\'s Solution Engineer team includes both Solution Engineers and Implementation Engineers who act as technical and product advisors to potential partners or prospect clients. Architecting client or partner solutions with Nuvei payment services to apply both client business demand and Nuvei best practices. The Solution / Pre-Sale Engineer will manage solutions or pre-sale for Nuvei\'s growing portfolio of merchants as part of the Sales Operations department within the Digital Payments Division, providing best-in-practice payments technology solutions using Nuvei\'s enhanced services and advanced technologies. All candidates must be located within the US.
Key Responsibilities
Join the business development team and advise new prospects on Nuvei\'s product from a technical perspective, designing a tailored solution that best fits the prospect\'s needs
Coordinate projects with new customers and onboarding teams to guarantee high-quality technical project delivery
Plan technical project timelines, tasks, and development efforts with internal engineering and customer teams to manage implementation projects and keep requirements on plan and on schedule
Assess customers\' technical requirements, business and implementation risks; guide and oversee the technical integration process; assist with troubleshooting and manage resources and priorities to resolve client-facing issues
Apply strong technical education with experience in online payment technology to understand customer propositions and optimize technical solutions
Lead technical implementation projects for new Nuvei customers, owning the full implementation cycle from kickoff to go-live for enterprise clients
Identify and execute opportunities to create efficiency, remove obstacles, or improve processes
Provide excellent customer service through active listening, with an SLA of 24/48 hours handoff to the integration team
Apply consultative methodologies to solve integration pain points and architect best-in-class solutions
Manage multiple projects in parallel in a global, remote environment
Passionate about technology, customer service, and helping others; experience with payment systems or FinTech is a plus
Requirements
B.S. in Information Systems, Industrial Engineering or related field
3+ years of hands-on implementation and solution experience as an Integration Engineer or Implementation Engineer, or at least 2 years as a Solution / Pre-Sales Engineer
2+ years of experience in the payments industry with knowledge of payment solutions, EMV, eWallet, Mobile Payments, POS, PSD2, eCommerce, web services
Proven ability to read, debug, and understand web applications (HTML, CSS, JavaScript, etc.)
Working knowledge of web integration including iframes, widgets, SDK, Single Sign-On, APIs and other SaaS technologies
Full professional proficiency in English (written and verbal)
Creative thinker with ability to understand and address client pain points
Other Qualifications
Familiarity with Salesforce, Zendesk or similar ticketing systems
Understanding of Python and shell scripting
Strong knowledge of data models and SQL
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Engineering and Information Technology
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