Argonaut Management Services, Inc
Senior Environmental Technical Claims Specialist
Argonaut Management Services, Inc, Bridgeport, Connecticut, us, 06610
Argo Group International Holdings, Inc. and American National, US based specialty P&C companies, (together known as BP&C, Inc.) are wholly owned subsidiaries of Brookfield Wealth Solutions, Ltd. ("BWS"), a New York and Toronto-listed public company. BWS is a leading wealth solutions provider, focused on securing the financial futures of individuals and institutions through a range of wealth protection and retirement services, and tailored capital solutions.
Overview
Job Description The Senior Environmental Technical Claims Specialist will join our team and work from any of the following offices: Chicago, Los Angeles, New York City, Omaha, Richmond (VA), Rockwood (PA), or San Antonio, or remotely from home in the continental United States. This role reports to a manager in New York City and focuses on adjudicating first and third party commercial environmental claims (mostly complex storage tank claims) and contributing to delivering superb results for our clients. Responsibilities
Adjudicate commercial environmental claims at the highest authority limits under limited oversight and broad management direction, reflecting high technical complexity and potential impact on departmental results. Conduct detailed information gathering, analysis, and investigation to resolve numerous and undefined issues. Report to senior management and underwriters on claims trends and developments. Analyze claims forms, policies and endorsements, client instructions, and other records to determine whether the loss falls within policy coverage. Investigate claims promptly and thoroughly, including interviewing all involved parties. Manage claims in litigation. Manage diary and ensure timely and complete tasks to move cases toward the best financial outcome and timely resolution. Properly set claim reserves, considering how different policy wordings impact the reserves process. Identify loss drivers and claims trends to reduce frequency and severity through data analysis and improved claim management. Identify, assign, and coordinate expertise resources to assist in case resolution. Prepare reports for file documentation. Apply creative solutions to achieve the best financial outcome. Negotiate in a timely and effective manner to provide cost‑effective solutions for the company and its customers within own limits using a range of negotiation styles. Process mail and prioritize workload. Complete telephone calls and written correspondence to/from various parties (insured, claimant, etc.). Demonstrate an appreciation and passion for strong claim management. Core qualifications and requirements
Must have good business acumen (i.e., understand how an insurance company works and makes money, including how this role impacts Argo Group and our customers' profitability). A deep knowledge of commercial environmental claims typically acquired through experience. A minimum of seven years' experience adjudicating commercial environmental claims with exposure of $100,000 or more. Bachelor's degree from an accredited university required. J.D. preferred. Two or more insurance designations or four additional years of related experience adjudicating general liability bodily injury beyond the minimum experience required above may be substituted in lieu of a degree. Licensed Claims Examiner (based on state); must be licensed or have ability to quickly obtain a license in each jurisdiction requiring a license to adjudicate first party claims within 120 days. Must have excellent communication skills and the ability to build lasting relationships. Excellent evaluation and strategic skills required. Strong claim negotiation skills; ability to take proactive and pragmatic approach to negotiation. Must possess a strong customer focus. Effective time management skills and ability to prioritize workload while handling multiple tasks and deadlines. Ability to articulate the financial value of your work at multiple responsibility levels inside our clients' business, which may include the CEO. Ability to regularly exercise discretion and independent judgment with respect to matters of significance. Demonstrates inner strength; has the courage to do the right thing and demonstrates it daily. A strong focus on execution in getting things done right; proven ability to deliver results to all stakeholders by: Finding a way to achieve success through adversity. Being solution-focused (not problem-focused). Thinking with a global mindset first. Client focus – the ability to determine specific client needs and provide value‑added solutions. Flexibility, ability to thrive in change, and being resourceful in a fast-paced, evolving environment. Ability to develop and maintain productive relationships with clients, business partners, and peers with timely and meaningful exchanges of information. Exhibits natural and intellectual curiosity to explore and consider all options, not governed by conventional thinking. Uses listening and questioning techniques to effectively gather information from insureds and claimants. Demonstrates an understanding of mechanisms for resolving claims settlement disputes (e.g., arbitration and mediation) and when these are used. Proficient in MS Office Suite and other business-related software. Polished and professional written and verbal communication skills. The ability to read and write English fluently is required. Demonstrates a desire for continued professional development through continuing education and self-development opportunities. Salary and benefits
The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package. Colorado outside of Denver metro, Maryland, Massachusetts (outside of Boston metro area), Minnesota, Nevada, Rhode Island, and Vermont Pay Ranges: $134,800 - $185,800 Boston metro area, California outside of Los Angeles & San Francisco metro area, Connecticut, Chicago metro area, Denver metro area, New Jersey (outside of New York City metro area), New York State (outside of New York City metro area), & Washington State Pay Ranges: $148,100 - $204,300 New York City, Los Angeles and San Francisco metro areas Pay Ranges: $161,800 - $223,100 About Working in Claims at Argo Group
Argo Group does not treat our claims or our claims professionals as a commodity. The work we offer is challenging, diverse, and impactful. Our Adjusters and Managers are empowered to exercise their independent discretion and, within broad limits and authority, be creative in developing solutions and treat each case as the unique situation it is. We have a very flat organizational structure, enabling our employees to have more interaction with our senior management team, especially when it relates to reviewing large losses. Our entire claims team works in a collaborative nature to expeditiously resolve claims. We offer a work environment that inspires innovation and is open to employee suggestions. We even offer rewards for creative and innovative ideas. We believe in building an inclusive and diverse team, and we strive to make our office a welcoming space for everyone. We encourage talented people from all backgrounds to apply. Important notices
PLEASE NOTE :
Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas. If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400. Notice to Recruitment Agencies :
Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. BWS and / or its affiliates will not be responsible for any fees associated with unsolicited submissions. We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical), including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics. The collection of your personal information is subject to our HR Privacy Notice Benefits and compensation We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program—including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.
#J-18808-Ljbffr
Job Description The Senior Environmental Technical Claims Specialist will join our team and work from any of the following offices: Chicago, Los Angeles, New York City, Omaha, Richmond (VA), Rockwood (PA), or San Antonio, or remotely from home in the continental United States. This role reports to a manager in New York City and focuses on adjudicating first and third party commercial environmental claims (mostly complex storage tank claims) and contributing to delivering superb results for our clients. Responsibilities
Adjudicate commercial environmental claims at the highest authority limits under limited oversight and broad management direction, reflecting high technical complexity and potential impact on departmental results. Conduct detailed information gathering, analysis, and investigation to resolve numerous and undefined issues. Report to senior management and underwriters on claims trends and developments. Analyze claims forms, policies and endorsements, client instructions, and other records to determine whether the loss falls within policy coverage. Investigate claims promptly and thoroughly, including interviewing all involved parties. Manage claims in litigation. Manage diary and ensure timely and complete tasks to move cases toward the best financial outcome and timely resolution. Properly set claim reserves, considering how different policy wordings impact the reserves process. Identify loss drivers and claims trends to reduce frequency and severity through data analysis and improved claim management. Identify, assign, and coordinate expertise resources to assist in case resolution. Prepare reports for file documentation. Apply creative solutions to achieve the best financial outcome. Negotiate in a timely and effective manner to provide cost‑effective solutions for the company and its customers within own limits using a range of negotiation styles. Process mail and prioritize workload. Complete telephone calls and written correspondence to/from various parties (insured, claimant, etc.). Demonstrate an appreciation and passion for strong claim management. Core qualifications and requirements
Must have good business acumen (i.e., understand how an insurance company works and makes money, including how this role impacts Argo Group and our customers' profitability). A deep knowledge of commercial environmental claims typically acquired through experience. A minimum of seven years' experience adjudicating commercial environmental claims with exposure of $100,000 or more. Bachelor's degree from an accredited university required. J.D. preferred. Two or more insurance designations or four additional years of related experience adjudicating general liability bodily injury beyond the minimum experience required above may be substituted in lieu of a degree. Licensed Claims Examiner (based on state); must be licensed or have ability to quickly obtain a license in each jurisdiction requiring a license to adjudicate first party claims within 120 days. Must have excellent communication skills and the ability to build lasting relationships. Excellent evaluation and strategic skills required. Strong claim negotiation skills; ability to take proactive and pragmatic approach to negotiation. Must possess a strong customer focus. Effective time management skills and ability to prioritize workload while handling multiple tasks and deadlines. Ability to articulate the financial value of your work at multiple responsibility levels inside our clients' business, which may include the CEO. Ability to regularly exercise discretion and independent judgment with respect to matters of significance. Demonstrates inner strength; has the courage to do the right thing and demonstrates it daily. A strong focus on execution in getting things done right; proven ability to deliver results to all stakeholders by: Finding a way to achieve success through adversity. Being solution-focused (not problem-focused). Thinking with a global mindset first. Client focus – the ability to determine specific client needs and provide value‑added solutions. Flexibility, ability to thrive in change, and being resourceful in a fast-paced, evolving environment. Ability to develop and maintain productive relationships with clients, business partners, and peers with timely and meaningful exchanges of information. Exhibits natural and intellectual curiosity to explore and consider all options, not governed by conventional thinking. Uses listening and questioning techniques to effectively gather information from insureds and claimants. Demonstrates an understanding of mechanisms for resolving claims settlement disputes (e.g., arbitration and mediation) and when these are used. Proficient in MS Office Suite and other business-related software. Polished and professional written and verbal communication skills. The ability to read and write English fluently is required. Demonstrates a desire for continued professional development through continuing education and self-development opportunities. Salary and benefits
The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package. Colorado outside of Denver metro, Maryland, Massachusetts (outside of Boston metro area), Minnesota, Nevada, Rhode Island, and Vermont Pay Ranges: $134,800 - $185,800 Boston metro area, California outside of Los Angeles & San Francisco metro area, Connecticut, Chicago metro area, Denver metro area, New Jersey (outside of New York City metro area), New York State (outside of New York City metro area), & Washington State Pay Ranges: $148,100 - $204,300 New York City, Los Angeles and San Francisco metro areas Pay Ranges: $161,800 - $223,100 About Working in Claims at Argo Group
Argo Group does not treat our claims or our claims professionals as a commodity. The work we offer is challenging, diverse, and impactful. Our Adjusters and Managers are empowered to exercise their independent discretion and, within broad limits and authority, be creative in developing solutions and treat each case as the unique situation it is. We have a very flat organizational structure, enabling our employees to have more interaction with our senior management team, especially when it relates to reviewing large losses. Our entire claims team works in a collaborative nature to expeditiously resolve claims. We offer a work environment that inspires innovation and is open to employee suggestions. We even offer rewards for creative and innovative ideas. We believe in building an inclusive and diverse team, and we strive to make our office a welcoming space for everyone. We encourage talented people from all backgrounds to apply. Important notices
PLEASE NOTE :
Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas. If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400. Notice to Recruitment Agencies :
Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. BWS and / or its affiliates will not be responsible for any fees associated with unsolicited submissions. We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical), including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics. The collection of your personal information is subject to our HR Privacy Notice Benefits and compensation We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program—including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.
#J-18808-Ljbffr