Mercy Corps
Account Manager, High Impact Philanthropy - US base (flexible remote)
Mercy Corps, Portland, Oregon, United States, 97204
Mercy Corps
Mercy Corps is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, veteran status, religion, national origin, color or any other protected class.
Position Title: Account Manager, High Impact Philanthropy - US base (flexible remote) Location: U.S. based - Remote Position Status: Full-time, regular, exempt Salary Level: Starting salary range $64,000 - $76,000, commensurate with professional experience Closing date: Please submit application by November 3rd 2025 Risk Level: Level 1 – Likely to have no contact with participants or sensitive data
About Mercy Corps Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, and in more than 35 countries around the world, we partner to put bold solutions into action, helping people triumph over adversity and build stronger communities from within.
Now, and for the future.
The Department / Team The Philanthropic Growth & Engagement (PG&E) department works to advance Mercy Corps strategic goals and support our worldwide team by raising flexible funds, profile and influence. The PG&E team includes gift officers, direct response fundraisers, web developers, marketers, media relations strategists, database managers, digital specialists, creative designers, storytellers and teachers. The High Impact Philanthropy (HIP) team raises funds from and manages Mercy Corps relationships with high-net-worth individual philanthropists and family foundations, overseeing the full scope of the HWNI pipeline from high‑capacity mid‑level supporters to major and principal philanthropists and planned giving benefactors. The HIP team operates under the strategic leadership of the Chief Development Officer and is composed of team members who work directly with donors (relationship managers), manage planned giving, and support fundraisers with research and account management.
The Position The Account Manager, High Impact Philanthropy will play a vital role in supporting major and principal gift fundraisers in the US and the UK. The Account Manager will help manage portfolios of high‑net‑worth donors and prospects, acting in very close collaboration with the Director, Principal Gifts USA and the Philanthropy Manager, Europe to track progress on, and execute strategy for, critical donor relationships.
Essential Responsibilities
Support frontline fundraisers to execute on strategies for high‑net‑worth individual donors and prospects within their portfolios, bringing in critical revenue for the organization.
Draft correspondence that supports interactions with donors or prospects in portfolios, including general and targeted communications such as letters and contact reports.
Coordinate with relevant PG&E teams to develop communications that support donor strategy such as concept notes, proposals, presentations and reports, from drafts through to final line‑editing and formatting of finalized material.
Prepare and contribute materials, agendas, and briefings for external prospect and donor meetings, and for internal strategy meetings.
With fundraisers, monitor and manage expectations and objectives for each donor and prospect within assigned portfolios, including adhering to stewardship reporting requirements and deadlines.
Collaborate closely with Prospect Research as well as programmatic, finance, and operations staff to manage and track the entire donor cycle.
Maintain the donor database (Raisers Edge/RENXT) to update portfolio assignments, verify donor contact information, create and update giving proposals, request prospect research, monitor report requirements and submissions, and track ongoing donor communication and activity.
Supervise internal drafting and approval processes necessary for proposals, reports, pledge forms and gift agreements.
Develop and maintain excellent working relationships with ER colleagues, program, and support staff globally.
Undertake special projects as directed.
Support Functions
Manage HIP acknowledgement letter process, coordinating with frontline fundraisers to personalize and send out gift acknowledgements.
Lead on HIP team agendas: sourcing updates, coordinating programmatic and external speakers, managing the calendar, taking and distributing notes.
Manage printing for quarterly mailings to the entire HIP file.
Support HIP engagement around cultivation events, CEO travel, donor trips to the field and other time‑bound initiatives.
Minimum Qualification & Transferable Skills
Outstanding written communications skills and solid verbal presentation skills.
Highly developed project management skills with the ability to work on own initiative, to prioritize between conflicting demands, and to complete tasks in a timely manner.
Ability to identify, build, and execute processes necessary to support effective donor relationships.
Ability to collaborate across teams internally, regardless of distance, and garner support for and execute initiatives effectively.
Highly computer literate, including Word, Excel, PowerPoint, and preferred familiarity with CRM databases, including Raisers Edge and RENXT.
Ability to analyze and interpret financial data.
Previous experience in international or non‑profit work or a demonstrated interest in these fields preferred.
Success Factors
Must be detail oriented, have superior organizational, verbal, written and interpersonal skills, and be able to work both independently and as part of a team.
Ability to organize and prioritize urgent tasks, follow procedures, and meet deadlines.
High degree of initiative and accountability.
Demonstrated flexibility and creativity in planning and problem solving.
Proven ability to learn quickly and adapt to new situations and be accountable for results.
Ability to understand the larger picture while remaining focused on the details.
Even temperament and good sense of humor appreciated.
Awareness of and sensitivity to multicultural international development work.
Living Conditions U.S. based, open to remote. Most of the team is based in Portland, OR.
Team Engagement and Effectiveness Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.
Equal Employment Opportunity Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.
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Position Title: Account Manager, High Impact Philanthropy - US base (flexible remote) Location: U.S. based - Remote Position Status: Full-time, regular, exempt Salary Level: Starting salary range $64,000 - $76,000, commensurate with professional experience Closing date: Please submit application by November 3rd 2025 Risk Level: Level 1 – Likely to have no contact with participants or sensitive data
About Mercy Corps Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, and in more than 35 countries around the world, we partner to put bold solutions into action, helping people triumph over adversity and build stronger communities from within.
Now, and for the future.
The Department / Team The Philanthropic Growth & Engagement (PG&E) department works to advance Mercy Corps strategic goals and support our worldwide team by raising flexible funds, profile and influence. The PG&E team includes gift officers, direct response fundraisers, web developers, marketers, media relations strategists, database managers, digital specialists, creative designers, storytellers and teachers. The High Impact Philanthropy (HIP) team raises funds from and manages Mercy Corps relationships with high-net-worth individual philanthropists and family foundations, overseeing the full scope of the HWNI pipeline from high‑capacity mid‑level supporters to major and principal philanthropists and planned giving benefactors. The HIP team operates under the strategic leadership of the Chief Development Officer and is composed of team members who work directly with donors (relationship managers), manage planned giving, and support fundraisers with research and account management.
The Position The Account Manager, High Impact Philanthropy will play a vital role in supporting major and principal gift fundraisers in the US and the UK. The Account Manager will help manage portfolios of high‑net‑worth donors and prospects, acting in very close collaboration with the Director, Principal Gifts USA and the Philanthropy Manager, Europe to track progress on, and execute strategy for, critical donor relationships.
Essential Responsibilities
Support frontline fundraisers to execute on strategies for high‑net‑worth individual donors and prospects within their portfolios, bringing in critical revenue for the organization.
Draft correspondence that supports interactions with donors or prospects in portfolios, including general and targeted communications such as letters and contact reports.
Coordinate with relevant PG&E teams to develop communications that support donor strategy such as concept notes, proposals, presentations and reports, from drafts through to final line‑editing and formatting of finalized material.
Prepare and contribute materials, agendas, and briefings for external prospect and donor meetings, and for internal strategy meetings.
With fundraisers, monitor and manage expectations and objectives for each donor and prospect within assigned portfolios, including adhering to stewardship reporting requirements and deadlines.
Collaborate closely with Prospect Research as well as programmatic, finance, and operations staff to manage and track the entire donor cycle.
Maintain the donor database (Raisers Edge/RENXT) to update portfolio assignments, verify donor contact information, create and update giving proposals, request prospect research, monitor report requirements and submissions, and track ongoing donor communication and activity.
Supervise internal drafting and approval processes necessary for proposals, reports, pledge forms and gift agreements.
Develop and maintain excellent working relationships with ER colleagues, program, and support staff globally.
Undertake special projects as directed.
Support Functions
Manage HIP acknowledgement letter process, coordinating with frontline fundraisers to personalize and send out gift acknowledgements.
Lead on HIP team agendas: sourcing updates, coordinating programmatic and external speakers, managing the calendar, taking and distributing notes.
Manage printing for quarterly mailings to the entire HIP file.
Support HIP engagement around cultivation events, CEO travel, donor trips to the field and other time‑bound initiatives.
Minimum Qualification & Transferable Skills
Outstanding written communications skills and solid verbal presentation skills.
Highly developed project management skills with the ability to work on own initiative, to prioritize between conflicting demands, and to complete tasks in a timely manner.
Ability to identify, build, and execute processes necessary to support effective donor relationships.
Ability to collaborate across teams internally, regardless of distance, and garner support for and execute initiatives effectively.
Highly computer literate, including Word, Excel, PowerPoint, and preferred familiarity with CRM databases, including Raisers Edge and RENXT.
Ability to analyze and interpret financial data.
Previous experience in international or non‑profit work or a demonstrated interest in these fields preferred.
Success Factors
Must be detail oriented, have superior organizational, verbal, written and interpersonal skills, and be able to work both independently and as part of a team.
Ability to organize and prioritize urgent tasks, follow procedures, and meet deadlines.
High degree of initiative and accountability.
Demonstrated flexibility and creativity in planning and problem solving.
Proven ability to learn quickly and adapt to new situations and be accountable for results.
Ability to understand the larger picture while remaining focused on the details.
Even temperament and good sense of humor appreciated.
Awareness of and sensitivity to multicultural international development work.
Living Conditions U.S. based, open to remote. Most of the team is based in Portland, OR.
Team Engagement and Effectiveness Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.
Equal Employment Opportunity Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.
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