JLL
JLL empowers you to shape a brighter way .
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves The Furniture Project Management (FPM) Coordinator will assist the Small Projects Works team with the planning and implementation of furniture relocations, furniture moves, furniture reconfigurations, electrical/data coordination and working with IT/AV systems logistics. This role is highly interactive with the client onsite and will receive all furniture related requests. A strong customer service focus and desire to provide direct assistance to the client is required. They will schedule meetings, ensure the right people from JLL and our 3rd party vendors are included and will help facilitate furniture planning discussions. They will work with the Furniture Project Managers and Furniture Program Manager as directed, to ensure project documents are uploaded to centralized folders. They will also receive and process client requests, and assist in entering and processing information as part of the project/account issue tracking resolution. They will be the liaison between JLL and our 3rd party furniture vendor ensuring everyone has the right instructions to execute furniture project activity.
Day‑to‑day responsibilities
Provides operational and procedural support to ensure projects are executed in accordance with established departmental, building, and client procedures
Provide superior customer service and support for day‑to‑day activities and questions as well as project support for large furniture activity
Supports reporting, status updates/trackers and dashboards
Help obtains quotes and generates RFQs required for completion of furniture projects
Receives and coordinates all furniture requests. Oversees execution/completion of 3rd‑party vendor driven tickets and simple projects. Directs larger requests to the Sr. FPM or FPM Lead.
Coordinate and schedule walkthroughs with facilities management, IT/AV, electricians and data technicians
Ensure all project/account activities and processes are performed in a manner consistent with documented processes including client’s and JLL’s policies and procedures
Coordinate work order and small project execution with vendors, including but not limited to furniture reconfigurations and move support
Issues work orders for approved projects to vendors, supervises furniture moves
Perform pre‑planning coordination, support project execution and close out
Ensure all furniture management activities and processes are performed in a manner consistent with documented processes including client’s and JLL’s policies and procedures
Liaison between all parties that assist in the execution of furniture project activity
Coordinate work order creation, assignment, verification and close out
Support brokerage, donations and furniture excess diversion and reports
Coordinate with Finance on accruals, invoicing and budget variances
Coordinate with other teams on inventory management and storage needs
Desired experience and technical skills
Strong knowledge of relocation move processes within a corporate office environment
Knowledge of furniture systems and furniture manufacturers highly preferred
Knowledge of warehouse operations preferred
Strong knowledge of customer service best practices
Strong knowledge of Project Management/Construction Management or Relocation Management
Excellent written and verbal communication skills
Strong interpersonal skills with the ability to interact with executive level internal & external clients
Software competency in Google Sheets, Slides, and Docs
Software competency in Smartsheets, Clarizen, AdaptiveWork or similar project management‑style programs
Bachelor degree preferred
Experience with AutoCAD a plus
Experience working for a furniture dealer a plus
Experience with electrical and data management a plus
Minimum 1–3 years practical experience in project management, customer service, facilities management, move management or the furniture industry
Ability to multi‑task and work both in a team and independently
Ability to problem‑solve and be proactive in a fast‑paced environment
Client and customer service focused with strong organizational and communication skills with the ability to prioritize and manage several projects
Estimated compensation for this position:
70,900.00 – 93,160.00 USD per year
Location:
On‑site – Mountain View, CA
Job Tags:
Google Jobs
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Benefits
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Equal Opportunity Employer Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We are committed to protecting the personal information provided to us and to recruiting processes. JLL is an Equal Opportunity Employer and provides reasonable accommodations to individuals with disabilities. If you need an accommodation, please contact us at accomodationrequest@am.jll.com. For additional details, view our career site pages and privacy statements.
California Residents Only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Application Status Accepting applications on an ongoing basis until candidate identified.
#J-18808-Ljbffr
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves The Furniture Project Management (FPM) Coordinator will assist the Small Projects Works team with the planning and implementation of furniture relocations, furniture moves, furniture reconfigurations, electrical/data coordination and working with IT/AV systems logistics. This role is highly interactive with the client onsite and will receive all furniture related requests. A strong customer service focus and desire to provide direct assistance to the client is required. They will schedule meetings, ensure the right people from JLL and our 3rd party vendors are included and will help facilitate furniture planning discussions. They will work with the Furniture Project Managers and Furniture Program Manager as directed, to ensure project documents are uploaded to centralized folders. They will also receive and process client requests, and assist in entering and processing information as part of the project/account issue tracking resolution. They will be the liaison between JLL and our 3rd party furniture vendor ensuring everyone has the right instructions to execute furniture project activity.
Day‑to‑day responsibilities
Provides operational and procedural support to ensure projects are executed in accordance with established departmental, building, and client procedures
Provide superior customer service and support for day‑to‑day activities and questions as well as project support for large furniture activity
Supports reporting, status updates/trackers and dashboards
Help obtains quotes and generates RFQs required for completion of furniture projects
Receives and coordinates all furniture requests. Oversees execution/completion of 3rd‑party vendor driven tickets and simple projects. Directs larger requests to the Sr. FPM or FPM Lead.
Coordinate and schedule walkthroughs with facilities management, IT/AV, electricians and data technicians
Ensure all project/account activities and processes are performed in a manner consistent with documented processes including client’s and JLL’s policies and procedures
Coordinate work order and small project execution with vendors, including but not limited to furniture reconfigurations and move support
Issues work orders for approved projects to vendors, supervises furniture moves
Perform pre‑planning coordination, support project execution and close out
Ensure all furniture management activities and processes are performed in a manner consistent with documented processes including client’s and JLL’s policies and procedures
Liaison between all parties that assist in the execution of furniture project activity
Coordinate work order creation, assignment, verification and close out
Support brokerage, donations and furniture excess diversion and reports
Coordinate with Finance on accruals, invoicing and budget variances
Coordinate with other teams on inventory management and storage needs
Desired experience and technical skills
Strong knowledge of relocation move processes within a corporate office environment
Knowledge of furniture systems and furniture manufacturers highly preferred
Knowledge of warehouse operations preferred
Strong knowledge of customer service best practices
Strong knowledge of Project Management/Construction Management or Relocation Management
Excellent written and verbal communication skills
Strong interpersonal skills with the ability to interact with executive level internal & external clients
Software competency in Google Sheets, Slides, and Docs
Software competency in Smartsheets, Clarizen, AdaptiveWork or similar project management‑style programs
Bachelor degree preferred
Experience with AutoCAD a plus
Experience working for a furniture dealer a plus
Experience with electrical and data management a plus
Minimum 1–3 years practical experience in project management, customer service, facilities management, move management or the furniture industry
Ability to multi‑task and work both in a team and independently
Ability to problem‑solve and be proactive in a fast‑paced environment
Client and customer service focused with strong organizational and communication skills with the ability to prioritize and manage several projects
Estimated compensation for this position:
70,900.00 – 93,160.00 USD per year
Location:
On‑site – Mountain View, CA
Job Tags:
Google Jobs
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Benefits
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Equal Opportunity Employer Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We are committed to protecting the personal information provided to us and to recruiting processes. JLL is an Equal Opportunity Employer and provides reasonable accommodations to individuals with disabilities. If you need an accommodation, please contact us at accomodationrequest@am.jll.com. For additional details, view our career site pages and privacy statements.
California Residents Only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Application Status Accepting applications on an ongoing basis until candidate identified.
#J-18808-Ljbffr