Energy Jobline ZR
ServiceNow Solution Architect - VV2025 in Edison
Energy Jobline ZR, Edison, New Jersey, us, 08818
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We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Job Description Job Title:
ServiceNow Solution Architect
Location:
Edison, NJ (onsite)
Contract Duration:
PERM
Client is seeking a ServiceNow Solution Architect with ITSM/ITOM/IRM/integration experience.
Responsibilities
Serve as primary technical point‑of‑contact and manage technical delivery from global/offshore teams
Understand the current class manager structure and identified the unwanted custom class (which are available in OOTB) and removed from CMDB with standard procedure
Gather business services and associated application services list and details from client team
Coordinate with application and infrastructure teams to understand all layers of the technology stacks that input into event management and service maps
Analyze the current status of the instance and prepare the project plan to apply the CSDM model in the environment
Define, at an architectural and design level of detail, technical solutions aligned and ServiceNow Implementation Best Practices on event management
Understand customer requirements, study the current configuration and translate to solutions, and communicate to clients
Create and execute development plans as appropriate to meet changing needs and requirements
Qualifications
10 – 13 years of relevant experience with strong hands‑on technical skills
Bachelor’s or Master’s Degree, ServiceNow competencies
Experience in implementing various IT Service Management processes like Incident Management, Change Management, Problem Management, Knowledge Management, Service Catalog and defining ITIL Process
Expertise in ServiceNow deployments, integration with third‑party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances
Worked on end‑to‑end implementation of CMDB module using Discovery tool in ServiceNow
Wide exposure to ServiceNow ITOM Implementation, Configuration and Customization
Ability to listen, interpret, strategize and consult on complex business processes and technical concepts
Experience with scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc
Working knowledge of IT Operations Management and CMDB Processes (Event Management, Discovery, Service Mapping, CMDB/CSDM, Cloud Management, Orchestration)
Expertise in Custom module implementations
Working experience on Workflow administration, SNOW Reporting, Form/UI configurations, Notifications, data imports, custom scripting
Good communication and presentation skills, Client handling
Thought leadership – steer the team towards success by creating a trust environment
Good at creating required information for Reporting and Dashboards
If you are interested in applying for this job please press the Apply button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
#J-18808-Ljbffr
We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Job Description Job Title:
ServiceNow Solution Architect
Location:
Edison, NJ (onsite)
Contract Duration:
PERM
Client is seeking a ServiceNow Solution Architect with ITSM/ITOM/IRM/integration experience.
Responsibilities
Serve as primary technical point‑of‑contact and manage technical delivery from global/offshore teams
Understand the current class manager structure and identified the unwanted custom class (which are available in OOTB) and removed from CMDB with standard procedure
Gather business services and associated application services list and details from client team
Coordinate with application and infrastructure teams to understand all layers of the technology stacks that input into event management and service maps
Analyze the current status of the instance and prepare the project plan to apply the CSDM model in the environment
Define, at an architectural and design level of detail, technical solutions aligned and ServiceNow Implementation Best Practices on event management
Understand customer requirements, study the current configuration and translate to solutions, and communicate to clients
Create and execute development plans as appropriate to meet changing needs and requirements
Qualifications
10 – 13 years of relevant experience with strong hands‑on technical skills
Bachelor’s or Master’s Degree, ServiceNow competencies
Experience in implementing various IT Service Management processes like Incident Management, Change Management, Problem Management, Knowledge Management, Service Catalog and defining ITIL Process
Expertise in ServiceNow deployments, integration with third‑party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances
Worked on end‑to‑end implementation of CMDB module using Discovery tool in ServiceNow
Wide exposure to ServiceNow ITOM Implementation, Configuration and Customization
Ability to listen, interpret, strategize and consult on complex business processes and technical concepts
Experience with scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc
Working knowledge of IT Operations Management and CMDB Processes (Event Management, Discovery, Service Mapping, CMDB/CSDM, Cloud Management, Orchestration)
Expertise in Custom module implementations
Working experience on Workflow administration, SNOW Reporting, Form/UI configurations, Notifications, data imports, custom scripting
Good communication and presentation skills, Client handling
Thought leadership – steer the team towards success by creating a trust environment
Good at creating required information for Reporting and Dashboards
If you are interested in applying for this job please press the Apply button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
#J-18808-Ljbffr