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SoFi

Senior Credit Manager

SoFi, San Francisco, California, United States, 94199

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Overview

Employee Applicant Privacy Notice Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The team SoFi’s Credit team manages credit risk activities for our lending products (Student Loan Refinance, Private Student Loan, Personal Loan, Credit Card, and Mortgage) including credit strategies/policies for new account origination and portfolio management, collections/recovery strategies and operations, and risk and operational data science and analytics. The team designs data-driven strategies to ensure the growth in lending is consistent with the company’s risk appetite and helps create the products and experiences that put our members’ interests first. The Senior Credit Manager will work in the Credit team and have responsibilities to analyze and evaluate data to develop and propose value-added credit risk strategies and models for SoFi’s lending products, including Personal Loan, Student Loan Refinance, Private Student Loan, and Credit Card. The initial focus of the role will be on Personal Loan but the candidate may get opportunities to work on other lending products in the future. The candidate will be responsible for independently developing and implementing Personal Loan underwriting strategies that meet our risk appetite, monitoring and analyzing the risk trends within the portfolio to provide insights and recommendations for strategy enhancement opportunities. She/he will be part of the Credit team with 1LOD responsibilities. The Senior Credit Manager will collaborate with cross-functional teams such as Business Units, Operations, Marketing, Finance, Capital Markets, Product, Engineering, Legal and Compliance. Use business acumen, credit experience and quantitative and analytical skills to drive revenue, control risk, and provide value to the company and consumers. The ideal candidate will possess a data-driven analytics background and the strategic acumen to direct a function that draws strategic insights from data using database and statistical analysis tools to inform decisions and support SoFi’s overarching strategic goals relative to loss prevention and profit optimization. They bring new ways of thinking, data sources, technologies, and capabilities to SoFi. What you’ll do

Innovate

– Bring your brightest ideas to build algorithmic risk strategies. Architect credit underwriting, pre-screen targeting, and risk tier assignment. Data Driven

– Power the future of lending with an optimal real-time data ecosystem including multi-product internal, bureau, third-party, and alternative data sources and uses. Iterate, learn, innovate

– Embrace a test-and-learn mentality and data-driven decision making. Collaborate

– Work with Business Units, Operations, Marketing, Finance, Legal and Compliance to deliver results. Partner closely with implementation teams to drive new strategies to production. Control the Risk and Drive Performance Outcomes

– Understand credit risk and develop approaches to mitigate loss and grow revenue. Monitor strategy and portfolio performance. Document and communicate results and escalate issues. Identify gaps and drive actions. Challenge the Status Quo

– Raise the bar, improve processes, and tackle hard problems to build the best products in the industry. Grow, Grow, Grow

– Be inspired by dynamic leaders and a rapidly growing business. We seek an inspired leader of tomorrow who is quantitatively strong. What you’ll need

7+ years of related experience Business acumen and experience in the consumer lending business (loans or credit cards) Direct experience in the credit strategy analytical lifecycle, including strategy and decision tree development, P&L, presentation, implementation validation, and post-implementation monitoring Proven analytical skills using customer performance data, bureau attributes, and other 3rd party variables to solve business problems Proficient data exploration and credit modeling skills in Excel, SQL and Python Ability to synthesize and communicate analysis to business partners and senior management Results-driven, eager to learn, and able to work collaboratively in a fluid environment Knowledge/skills in analytical and modeling techniques such as decision trees, regression, logistic regression, and test design Preferred: 7+ years of personal loan credit risk experience Preferred: Experience developing credit strategies using innovative data sources such as cash flow or alternative data Preferred: Advanced degree (Master’s or PhD) in a quantitative field (Statistics, Mathematics, Engineering, or Computer Science) Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our

Benefits at SoFi

page. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights. SoFi is committed to an inclusive culture and offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please contact your recruiter or email accommodations@sofi.com. Due to insurance coverage issues, remote work from Hawaii or Alaska is not available at this time.

Internal Employees

If you are a current employee, do not apply here – please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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