Truliant Federal Credit Union
Business Insights Analyst
Truliant Federal Credit Union, Winston Salem, North Carolina, United States, 27104
Overview
Join to apply for the
Business Insights Analyst
role at
Truliant Federal Credit Union . Truliant’s mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves. Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do. Essential Functions and Responsibilities
Partners with business leaders to analyze and anticipate business issues incorporating company and industry knowledge, mathematical and technological expertise, and sound analytical processes. Works independently with primary and cross-functional departments, C-Suite and the Data Analytics Manager to establish and recommend relevant department KPIs that measure the effectiveness of business decisions and strategy while supporting these recommendations with data. Conducts predictive analyses and trend analyses to make recommendations for new or modified KPIs. Uses statistical tools and methods to extract, organize, interpret, forecast and present data to identify patterns and trends using the Truliant data models, outside data, and other complex data sets. Creates and deploys data models, data visualizations, and dashboards that engage a non-technical audience while adhering to the Truliant standards. Collaborates with senior leaders to develop dashboards to aid in monitoring progress to goals. Mines, processes, and analyzes internal and external data, business results, and member information; develops a good understanding of business problems and models by interacting and collaborating with users and stakeholders. Serves as the data expert for assigned lines of businesses within the organization. Ensures delivered analyses meet the needs of the end user by providing data that is accurate, timely, relevant, and presented in a meaningful, non-technical way. Performs ad-hoc data requests and analyses. Performs analyses to assess data quality and meaning; makes recommendations for data quality and data enrichment. Interacts regularly with C-Suite providing clear, non-technical presentations on recommendations and findings. Collaborate closely and provide necessary guidance to developers to implement requirements. Other Duties and Responsibilities
Assists with other tasks and projects as assigned. Knowledge, Skills, and Abilities
Must possess a curious, problem-solving mindset with the ability to translate complex problems into manageable, practical, implementable solutions. Must have a data-first mindset and the ability to generate conclusions with data to prove or disprove assumptions and theories. Must possess strong critical and creative thinking skills to analyze problems and apply innovative perspectives and problem-solving techniques to complex data to propose well-reasoned solutions adding insights and value to the business. Must possess strategic insight – the ability to independently align data analysis with broader business objectives with evidence-based insights or quantitative insights to identify core department success and recommend improvements. Must have proven domain knowledge of core departments and/or the financial industry in general. Must have a consultant’s mindset to bridge the gap between business needs and technology solutions. Must have proven ability to be flexible and take initiative as required by the Data Analytics Manager. Must be proficient in data visualization using Power BI, Tableau, or Oracle Analytics to clearly present insights and tell stories with graphs, charts, and dashboards to non-technical audiences. Must be proficient in Excel, including Power Pivots and Query, data models, conditional formatting, and advanced formulas. Working knowledge of relational database concepts. Excellent communication skills in English, both verbal and written, to distill complex data into clear, accessible language across multiple departments. Excellent organizational, communication, critical and logical thinking skills. Ability to think deeply to proactively uncover issues beyond the apparent question/report. Open to and seek feedback on analyses to uncover insights from different perspectives. Excellent interpersonal skills with the ability to work with diverse personalities in a tactful, mature, flexible, and compassionate manner. Attention to detail in recognizing anomalies and errors in data and to act on them. Ability to set deadlines and complete assignments with minimal supervision. Technical knowledge of SQL, data models, and data tools. Experience working within a data governance framework. Working Python knowledge for building basic predictive models and machine learning. Knowledge of statistical techniques, forecasting, or machine learning used for advanced analytics is a plus. Knowledge of R is a plus. Physical Requirements
Occasional standing, walking, bending, and stooping required. Must be able to sit at a desk for long periods of time and use a computer. Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds. Education and Background
Bachelor’s Degree in Business Analytics, Data Science, Economics and Finance, Statistics, or Computer Science required. Master’s Degree in Business Analytics, Data Science or Business Administration preferred. Professional Certifications such as CBAP, Microsoft Certified Data Analyst Associate, CAP, or SQL Certifications that demonstrate proficiency preferred. Must have 3-5 years of full-time, hands-on analyst experience. Benefits
No-cost employee medical, dental, vision coverage Prescription benefits (including mail order) Paid holidays and PTO 401(k) plan with contribution matching Paid community involvement volunteer hours Paid group life Insurance Teammate loan discounts Tuition reimbursement Short and long-term disability Health & Wellness program Teledoc (physician video conferencing) Onsite fitness facilities or health club reimbursement Employee Assistance Program (EAP) Medical flexible spending account Dependent care flexible spending account If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant! Referrals increase your chances of interviewing at Truliant Federal Credit Union by 2x Get notified about new Insights Analyst jobs in Winston-Salem, NC. Winston-Salem, NC $75,000.00-$100,000.00
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Join to apply for the
Business Insights Analyst
role at
Truliant Federal Credit Union . Truliant’s mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves. Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do. Essential Functions and Responsibilities
Partners with business leaders to analyze and anticipate business issues incorporating company and industry knowledge, mathematical and technological expertise, and sound analytical processes. Works independently with primary and cross-functional departments, C-Suite and the Data Analytics Manager to establish and recommend relevant department KPIs that measure the effectiveness of business decisions and strategy while supporting these recommendations with data. Conducts predictive analyses and trend analyses to make recommendations for new or modified KPIs. Uses statistical tools and methods to extract, organize, interpret, forecast and present data to identify patterns and trends using the Truliant data models, outside data, and other complex data sets. Creates and deploys data models, data visualizations, and dashboards that engage a non-technical audience while adhering to the Truliant standards. Collaborates with senior leaders to develop dashboards to aid in monitoring progress to goals. Mines, processes, and analyzes internal and external data, business results, and member information; develops a good understanding of business problems and models by interacting and collaborating with users and stakeholders. Serves as the data expert for assigned lines of businesses within the organization. Ensures delivered analyses meet the needs of the end user by providing data that is accurate, timely, relevant, and presented in a meaningful, non-technical way. Performs ad-hoc data requests and analyses. Performs analyses to assess data quality and meaning; makes recommendations for data quality and data enrichment. Interacts regularly with C-Suite providing clear, non-technical presentations on recommendations and findings. Collaborate closely and provide necessary guidance to developers to implement requirements. Other Duties and Responsibilities
Assists with other tasks and projects as assigned. Knowledge, Skills, and Abilities
Must possess a curious, problem-solving mindset with the ability to translate complex problems into manageable, practical, implementable solutions. Must have a data-first mindset and the ability to generate conclusions with data to prove or disprove assumptions and theories. Must possess strong critical and creative thinking skills to analyze problems and apply innovative perspectives and problem-solving techniques to complex data to propose well-reasoned solutions adding insights and value to the business. Must possess strategic insight – the ability to independently align data analysis with broader business objectives with evidence-based insights or quantitative insights to identify core department success and recommend improvements. Must have proven domain knowledge of core departments and/or the financial industry in general. Must have a consultant’s mindset to bridge the gap between business needs and technology solutions. Must have proven ability to be flexible and take initiative as required by the Data Analytics Manager. Must be proficient in data visualization using Power BI, Tableau, or Oracle Analytics to clearly present insights and tell stories with graphs, charts, and dashboards to non-technical audiences. Must be proficient in Excel, including Power Pivots and Query, data models, conditional formatting, and advanced formulas. Working knowledge of relational database concepts. Excellent communication skills in English, both verbal and written, to distill complex data into clear, accessible language across multiple departments. Excellent organizational, communication, critical and logical thinking skills. Ability to think deeply to proactively uncover issues beyond the apparent question/report. Open to and seek feedback on analyses to uncover insights from different perspectives. Excellent interpersonal skills with the ability to work with diverse personalities in a tactful, mature, flexible, and compassionate manner. Attention to detail in recognizing anomalies and errors in data and to act on them. Ability to set deadlines and complete assignments with minimal supervision. Technical knowledge of SQL, data models, and data tools. Experience working within a data governance framework. Working Python knowledge for building basic predictive models and machine learning. Knowledge of statistical techniques, forecasting, or machine learning used for advanced analytics is a plus. Knowledge of R is a plus. Physical Requirements
Occasional standing, walking, bending, and stooping required. Must be able to sit at a desk for long periods of time and use a computer. Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds. Education and Background
Bachelor’s Degree in Business Analytics, Data Science, Economics and Finance, Statistics, or Computer Science required. Master’s Degree in Business Analytics, Data Science or Business Administration preferred. Professional Certifications such as CBAP, Microsoft Certified Data Analyst Associate, CAP, or SQL Certifications that demonstrate proficiency preferred. Must have 3-5 years of full-time, hands-on analyst experience. Benefits
No-cost employee medical, dental, vision coverage Prescription benefits (including mail order) Paid holidays and PTO 401(k) plan with contribution matching Paid community involvement volunteer hours Paid group life Insurance Teammate loan discounts Tuition reimbursement Short and long-term disability Health & Wellness program Teledoc (physician video conferencing) Onsite fitness facilities or health club reimbursement Employee Assistance Program (EAP) Medical flexible spending account Dependent care flexible spending account If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant! Referrals increase your chances of interviewing at Truliant Federal Credit Union by 2x Get notified about new Insights Analyst jobs in Winston-Salem, NC. Winston-Salem, NC $75,000.00-$100,000.00
#J-18808-Ljbffr