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Oakton College

Senior Web Content Specialist

Oakton College, Des Plaines, Illinois, us, 60019

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Overview Category: Staff

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Department: College Relations

Locations: Des Plaines, IL

Posted: Oct 15, 2025

Closes: Nov 11, 2025 - 11:59 PM EST

Type: Full Time Staff

Position ID: 193897

About Oakton College:

Educate. Empower. Transform

At Oakton College, we know education changes lives - and that starts with the people who make it happen. For more than 50 years, we\'ve built a welcoming and inclusive community where students from all backgrounds and experiences thrive.

We\'re looking for passionate educators, professionals and leaders to join our team. Whether in the classroom, student support, or behind the scenes, your talents and expertise will make a difference and shape the future.

We provide dynamic learning environments that empower students and employees alike with campuses in Des Plaines and Skokie and a Health Careers Education Center in Evanston.

As a proud institution accredited by the Higher Learning Commission, Oakton is more than a college - it\'s a place where innovation, equity and lifelong learning drive everything we do. We value diverse perspectives and embrace new ideas and are dedicated to fostering an inclusive and student-centered culture.

Explore career opportunities at Oakton College.

Job Description Basic Function and Responsibility:

Reporting to the Senior Manager of Digital and Web Strategy, the Senior Web Content Specialist plays a vital role in shaping Oakton College\'s digital presence. This position oversees the content of the public website, manages the web governance process, and empowers the college community to contribute effectively to the site. As part of the Marketing and Communications team, the Senior Web Content Specialist ensures that Oakton\'s website reflects the College\'s brand and mission, and serves as an accessible, inclusive, user-friendly, and engaging experience for students, employees, and community members. This role champions web accessibility standards (WCAG compliance) and universal design principles, ensuring all users, regardless of ability, can fully engage with Oakton\'s digital environment. The Senior Web Content Specialist supports and implements digital content strategies aligned with the College\'s strategic priorities, working across departments to tell Oakton\'s story, connect users to opportunity, and deliver on a modern, student-centered, and accessible web experience.

Characteristic Duties and Responsibilities:

Develop, deploy, and manage a wide array of college and stakeholder content on Oakton\'s public website, ensuring timeliness, accuracy, and alignment with brand and accessibility standards.

Distill complex information into clear, engaging, and accessible messaging tailored to diverse target audiences.

Champion digital accessibility by leading collegewide efforts (in collaboration with the Senior Manager of Digital Strategy), to include the latest in WCAG compliance, PDF remediation, regular accessibility audits, and universal design practices.

Train and support content contributors across campus, enforcing governance, accessibility best practices, and inclusive web writing standards.

Partner with the web team to monitor and approve changes in Cascade CMS, ensuring both technical accuracy and accessibility compliance.

Will lead alongside the Senior Manager of Digital Strategy on the collegewide digital accessibility efforts, including PDF remediation, website accessibility compliance (WCAG 2.2), and ongoing accessibility audits.

Conduct routine audits of web content for accuracy, transparency, accessibility, and overall quality; advise stakeholders on improvements.

Develop and execute SEO and keyword strategies, balancing search optimization with accessible and inclusive content practices.

Collaborate with the Marketing and Communications team to strengthen Oakton\'s digital presence, ensuring equitable access to information.

Create and maintain documentation and deliver training for web editors that highlights both governance and accessibility as shared responsibilities.

Manage site templates, architecture, user feedback, bug reports, and requests with a focus on usability and accessibility.

Evaluate web analytics and accessibility metrics, providing actionable insights and recommendations to stakeholders.

Stay current on industry innovations in web content management, accessibility tools, and digital engagement; recommend enhancements to keep Oakton at the forefront of web best practices.

Support emergency messaging on the website, including after-hours.

Perform other job-related duties as assigned.

Supervision Supervision Received:

Functional supervision from the Senior Manager of Web and Digital Strategy; administrative supervision from the Director of Marketing.

Supervision Exercised:

None

Requirements Required Qualifications:

Bachelor\'s in Marketing, Communications, Journalism, English, or related field (or equivalent).

5 years of marketing and communications experience.

Excellent interpersonal, communication, listening, organizational, and writing skills.

Ability to interact professionally with diverse groups.

Demonstrated copywriting ability for multiple mediums.

CMS experience.

Proofreading/editing expertise and knowledge of AP style.

SEO and keyword research experience.

Knowledge of ranking factors and algorithms.

Leadership and consensus-building ability.

Strong analytical and marketing analytics experience.

Detail-oriented, creative, and skilled at multi-tasking.

Project management knowledge.

Understanding of creative and analytical marketing.

Knowledge of ADA and WCAG 2.1/ 2.2 requirements.

QA/usability testing experience (preferred).

Preferred Qualifications:

Master\'s degree in a related field.

7+ years of experience.

Google Analytics certification or equivalent.

Understanding of performance marketing and conversions.

Basic working knowledge of HTML, CSS, and JavaScript.

Vendor management experience.

Digital asset/project management system experience.

Higher education experience.

Proven experience with digital accessibility remediation

Physical Demands Mobility to move from building to building on campus. Work is performed in a general office environment and is sedentary in nature. Little or no exposure to adverse working conditions.

Additional Information Salary - $55,942

Schedule - M-F 8:15 a.m. - 5 p.m.

Oakton College is an equal opportunity employer and has a strong commitment to diversity. In that spirit, we seek a broad spectrum of candidates, including minorities, veterans, women and people with disabilities. EOE/AA/M/F/D/V

Oakton is committed to maintaining an environment free from harassment and discrimination for all and does not discriminate on the basis of race, color, national origin, religion, age, sex (gender), sexual orientation, physical or mental disability, and reprisal or any other protected status. Further, Oakton does not discriminate on the basis of sex in any educational, employment, or extracurricular activity.

Out-of-State Employment Oakton College\'s primary location of operation is in the state of Illinois. An \"out-of-state employee\" is defined as an employee of Oakton College whose primary work location is outside of the state of Illinois. State taxes, employment tax, and worker\'s compensation provisions vary from state to state and require payroll compliance with these various rules.

Allowable States for Out-of-State Employment All employees must maintain their primary residence in Illinois, Indiana, or a reciprocal state with Illinois. Reciprocal states include Iowa, Kentucky, Michigan, and Wisconsin. Illinois has tax agreements with these reciprocal states. Employees may have their primary residence in Indiana since Indiana is adjacent to Illinois.

Application Instructions For further details, visit our website at www.oakton.edu and select the Employment link to view Employment Opportunities.

Please be sure to have a current resume, cover letter, and list of, at least, three (3) professional references with contact information prepared to submit with your application.

Oakton College conducts background checks on all job candidates upon acceptance of a contingent offer of employment. Convictions are not a bar to employment. Background checks will be performed in compliance with state and federal law and in accordance with the Illinois Department of Human Rights Conviction Record Protection Act of March 2021.

Posted positions may be removed from the Oakton website without notice when it is determined that no additional applicants are required.

Oakton College does not utilize E-Verify for employment eligibility verification.

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