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Guardian

Executive Director - 3149

Guardian, Marysville, Washington, United States, 98271

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Overview Guardian

has a need for a

Full Time Executive Director

to join our team at Windsor Square. Windsor Square is a Senior Living community in Marysville, WA with 95 units.

Position Summary This position requires general knowledge of all property management duties and operations for a senior living community. An Executive Director’s primary role is to ensure that the property meets ownership goals and objectives, to enforce Guardian Management policies and procedures, and to adhere to Fair Housing and Landlord Tenant Laws at all times. The Executive Director is responsible for supervising other property staff and vendors to provide outstanding customer service to residents, maintain curb appeal, provide timely and proactive property maintenance, ensure relevant services to residents, safeguard the financial health and stability of the property, ensure compliance with government and property program requirements, and complete all required paperwork and reports on time.

Schedule and Compensation Schedule:

40 hours / week

Compensation:

$90K / salary + benefits

Benefits Medical/Vision/Prescription Insurance, Dental Insurance, Medical/Dependent Care FSA, Life/AD&D Insurance, Employer-matched 401-K, 10 days of Vacation Time per year, 1 hour of WA State Paid Sick Time for every 30 hours worked, 7 Paid Holidays + 1 Birthday Holiday, Employee Assistance Program.

About Guardian Guardian provides a culture in which employees are encouraged to learn new skills and develop their existing strengths. Upward mobility is a reality here. We provide ample training and opportunity for anyone who desires to advance in property management. Interested in growing with one of the leading property management companies in the Northwest? This could be the perfect opportunity for you.

Qualifications The requirements listed below are representative, but not exclusive of the knowledge, skill and/or ability required.

Bachelor’s degree preferably in health or social service or related field, or equivalent work experience.

At least one year of experience managing a senior living facility or a facility in a related field.

At least one year of experience working in the specific property program in place at the property (such as HUD, RD, or Tax Credit).

Demonstrated ability to delegate responsibility with necessary authority without relinquishing overall responsibility and accountability for the delegated tasks.

Excellent attention to detail and organizational skills.

Strong mathematical skills and basic understanding of property budgets and financial accounting.

Ability to speak, read and write in English.

Ability to communicate effectively and in a timely manner; both verbally and in writing.

Able to complete company training requirements for this position within pre-determined deadlines and attend other training sessions as required.

Supervisory Responsibility This position is required to oversee the work of other Guardian employees assigned to the property.

Responsibilities The following responsibilities may be shared with the property’s Business Office Manager, or Assistant Executive Director, Marketing Director and/or Maintenance Director when applicable:

Represent Guardian in a positive and professional manner at all times.

Act as the company's primary coordinator to assure that the company’s efforts fully meet and exceed property management obligations.

Manage all property operations in compliance with all local, state, and federal laws (Fair Housing, Landlord Tenant Laws, OSHA, etc.).

Direct the day-to-day activities of other property staff. Develop, hire, discharge, evaluate performance, coach and discipline staff with direction from Area Executive Director and Corporate HR Department.

Establish and maintain collaborative working relationships between departments and with coworkers. Prepare and lead all site staff meetings, including monthly safety meetings, and document meeting minutes to submit to the corporate office.

Under the direction of the Area Executive Director, assist in the development of operating income/expense budgets and capital budgets that reflect the owner's objectives for operating the property, cash flow requirements and leasing strategy.

Administer budgets, review and analyze operations, and recommend corrective actions needed to maximize efficiency, owner and resident satisfaction, and profitability to Area Executive Director.

Analyze and report monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables in a timely manner.

Coordinate collection and documentation of all revenues following lease obligations of tenants and Guardian’s policies on accounts receivable.

Approve invoices for all goods/services required to maintain the property’s upkeep to company and owner standards and in accordance with property’s budget.

Ensure that the property operates in compliance with the affordable program requirements applicable to the property.

Cooperate and effectively interact with the resident council and hold monthly resident community meetings.

Manage resident relations, present information, respond to questions and concerns and communicate effectively especially in emergency and inflammatory situations.

Accurately record time worked, adhere to time keeping guidelines including approving site staff time records on a daily basis.

Develop and maintain positive client relationships. Attend all appropriate networking functions.

Follow confidentiality guidelines for all resident, property, owner, and Guardian information at all times.

Liaison with corporate departments to provide a team approach to the management of the property.

Constantly strive for improvements in work process and results to better meet resident needs, ownership goals and objectives, and company standards and expectations.

Other duties as assigned by the Area Executive Director.

Additional Responsibilities The following responsibilities may be shared with other roles when applicable:

Collect delinquent accounts according to legal guidelines and communicate with accounting department to ensure accuracy of rent roll and accounts receivable.

Complete resident income certifications and recertifications to maintain compliance with program funding and regulatory agency requirements.

Administer leasing efforts including reviewing tenant billings, analyzing lease clauses, preparing vacancy reports, enforcing tenant compliance and performing landlord obligations.

Work with Area Executive Director to identify, engage and supervise property vendors.

Bid work for property improvement under the direction of Area Executive Director.

Coordinate requests for repairs and maintenance, regularly inspect property and vacant apartments.

Purchase supplies required to maintain the property up to company and owner standards and within site budget.

Keep accurate records of property systems and utilities.

Participate in all property inspections by preparing documentation, answering questions, and touring the property with the inspector.

Develop and maintain a system/plan for emergency services available to staff and residents both during and outside business hours.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Must occasionally lift and/or move up to 25 pounds.

Must frequently stand, walk, sit and reach with hands and arms in completing duties.

Possess knowledge of cleaning techniques and product use.

Able to tolerate safety fumes according to manufacturer’s warning labels.

Ability to clean apartment and common area interiors, including windows, according to company standards.

Must be able to walk entire property on a daily basis, including stairs and uneven surfaces.

Technology Knowledge and Skills This role routinely uses standard office equipment and software such as internet programs, Microsoft Office programs, Adobe Acrobat, email, recruitment and property management software, and time-keeping programs in daily operation.

Expected Hours of Work Non-exempt employees must obtain Area Executive Director approval before working more than 40 hours per week. Scheduled office hours are determined by the Area Executive Director. Executive Directors must be available to help residents as needed, which may require working outside of regular business hours.

Travel

This position requires some travel to attend meetings and trainings.

See Guardian SOP 855 Expense Reimbursement Policy for details on travel accounts, allowed expenses and reimbursement.

Trips from home to the community office are considered regular commuter travel and not eligible for mileage reimbursement under IRS regulations.

EEO Statement This institution is an equal opportunity provider and employer. If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form online at the USDA website or contact the USDA for more information. Remove any discriminatory language and ensure accessibility per policy.

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