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PayPal

Senior Product Manager

PayPal, San Jose, California, United States, 95199

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Senior Product Manager

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PayPal .

Company Overview PayPal has been revolutionizing commerce globally for more than 25 years. It creates innovative experiences that make moving money, selling, and shopping simple, personalized, and secure. PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. The company operates a global, two‑sided network that connects hundreds of millions of merchants and consumers. It helps merchants and consumers connect, transact, and complete payments whether online or in person, providing proprietary payment solutions accepted by merchants and enabling safe, seamless transactions. PayPal offers customers flexibility to purchase and receive payments for goods and services, transfer and withdraw funds, and access various funding sources such as bank accounts, PayPal or Venmo balances, branded credit products, debit cards, certain cryptocurrencies, and gift cards. PayPal’s Venmo and Xoom products also simplify transfers between friends and families. The company supports merchants with an end‑to‑end payments solution that provides authorization, settlement capabilities, instant access to funds and payouts, as well as risk management and cross‑border capabilities.

PayPal’s core values of Inclusion, Innovation, Collaboration, and Wellness guide its culture and business decisions. Everyone at PayPal is encouraged to work together in a global team with customers at the center of everything.

The company’s foundation is built on its commitment to safety and trust, allowing millions of users worldwide to transact securely.

Job Description Summary As a

Consumer Risk Product Manager

at PayPal, you will develop and manage products and strategies that mitigate fraud and reduce risk while maintaining a seamless user experience. Your role is pivotal in balancing fraud prevention with customer satisfaction, leveraging PayPal’s extensive data and advanced technologies. You will partner closely with engineering, data science, operations, and business stakeholders to design risk mitigation features and ensure real‑time decision‑making systems are effective, using data‑driven insights to define requirements, measure performance, and iterate solutions.

Responsibilities

Design and implement proactive and reactive risk management frameworks to predict, identify, and mitigate potential threats across the consumer transaction lifecycle.

Work closely with engineering, data science, and Consumer teams to develop and refine risk requirements that align with business objectives and regulatory requirements.

Leverage PayPal’s extensive transaction data and advanced machine learning capabilities to analyze fraud patterns and develop effective mitigation strategies.

Oversee the end‑to‑end product lifecycle, from ideation to deployment, ensuring timely delivery and continuous improvement of risk management solutions.

Establish and track key performance indicators (KPIs) related to fraud rates, false positives, and customer impact to assess the effectiveness of risk strategies.

Foster trust and cultivate strong relationships across the organization to drive collaboration, alignment, and consensus on strategic initiatives.

Qualifications

6+ years of product management experience, driving end‑to‑end product development and delivering impactful solutions.

Demonstrated passion for solving customer pain points through robust backend risk infrastructure, with a foundation in risk management principles and best practices.

Strong technical acumen with a proven ability to push boundaries and deliver exceptional value to end users.

Experience in early‑stage product development, with a creative and agile approach to rapidly drive learning and deliver impact.

Highly analytical and data‑driven mindset, with the ability to define success metrics, track performance, and influence outcomes through quantitative insights.

Great at cutting through the noise and zeroing in on what actually matters—you know how to get to the heart of a problem fast.

Proven ability to foster collaborative environments and build strong partnerships with cross‑functional teams, including Engineering, Data Science, Vendor Partners, and fellow Product Managers.

General understanding of digital payments, financial technology, and the broader fintech ecosystem.

Prior experience in fraud or risk management is preferred but not required.

Additional Responsibilities & Preferred Qualifications PayPal is committed to fair and equitable compensation practices. Actual compensation is based on various factors including work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. The U.S. national annual pay range for this role is $123,500 to $212,850. PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. For more information, visit https://www.paypalbenefits.com. For the majority of employees, PayPal’s balanced hybrid work model offers 3 days in the office for effective in‑person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring the benefits and conveniences of both locations.

Benefits At PayPal, we’re committed to building an equitable and inclusive global economy. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We offer a flexible work environment, employee share options, health and life insurance, and more. To learn more about our benefits, please visit https://www.paypalbenefits.com.

Who We Are To learn more about our culture and community, visit https://about.pypl.com/who-we-are/default.aspx.

Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity, and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflecting the merchants, consumers, and communities we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

REQ ID R0126012

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