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W. R. Berkley Corporation

Claims Manager - Construction Defect

W. R. Berkley Corporation, Atlanta, Georgia, United States, 30383

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Company Details Vela Insurance Services provides specialized Excess and Surplus Lines Casualty and Professional Liability insurance solutions in the following four market segments.: Construction, Specialty Casualty, Velocity Small Business & Professional Liability.

The Company is an equal employment opportunity employer. https://www.vela-ins.com/

Responsibilities This role can be located in Atlanta, GA, Scottsdale, AZ or other national locations and seeks a strong leader to supervise and direct a claims team responsible for the handling of construction defect claims. This individual will monitor conformance of claims personnel to best practices, industry and company standards, procedures, and objectives and holds responsibility and accountability for departmental results.

With strong and developed leadership skills, provide excellent technical oversight and direction to claim professionals and other colleagues at all levels

Work affably to build team commitment and promote a positive climate within the team

High level of competence in construction defect coverage evaluations, rationales and positions

Closely manage litigation and associated expense, driving early resolution where appropriate

Act as key decision maker in determining claim values and resolution strategies

Utilize data to identify trends, measure and advance metrics and goals

Drive reserving sufficiency in compliance with reserve philosophy and goals

Work closely with claim professionals on claims within and over their authority levels

Conduct performance appraisals of direct reports, and provide professional development guidance and opportunities

Assist claim professionals in preparing reports for and conducting discussions with various levels of management and service partners

Contribute to profitability by supervising adherence to Best Practices to achieve optimum financial results

Develop and maintain positive customer relationships and provide superior customer service to internal and external clients and partners

Work collaboratively with other claim managers, teams and other departments within the company

Prepare and present on departmental, segment and industry trends

Stay abreast of litigation trends, challenges and changes in all jurisdictions

Act as mentor and assist professional development of direct reports and others

Identify procedural, technical, or personnel opportunities and/or issues

Maintain a timely diary and activities

Meet and maintain all state licensing requirements at all times (see qualifications below)

Adhere to all statutory regulations, Unfair Claims Practices acts, and corporate best practices

Regular and predictable attendance; some travel required

Perform other duties and/or projects as assigned

Qualifications

Four (4) year College Degree or equivalent industry experience

JD preferred

Evidence of leadership studies and trainings

Industry designations preferred (CRIS, AIC, SCLA, etc.)

Five (5) years of previous managerial experience preferred

Ten (10) or more years’ claims handling experience or equivalent experience specifically to Construction Defect

In-depth knowledge of the insurance industry, including legal and regulatory environments.

Specific knowledge and expertise in Construction Liability, Construction Defect, General Liability and Products Liability (BI & PD) related claims required

Ability to challenge and develop claim professionals to help them achieve their maximum potential

Ability to manage remote / virtual teams

Applicable adjusters license(s) to include: CA, CT, DE, FL, KY, LA, NH, NM, NC, OK, RI, SC, TX, VT, WV, WY

Sponsorship Details Sponsorship not Offered for this Role

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