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CAMBA

Receptionist, Short Term Housing

CAMBA, New York, New York, us, 10261

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Who We Are:

CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We offer more than 180 integrated programs in Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

Short Term Housing Program:

CAMBA’s Short Term Housing Program (STHP) provides 35 units of congregate and transitional housing to PLWHA who are homeless or at serious risk of homelessness. There are 7 clients residing at CAMBA’s congregate facility located at 27 Winthrop Street and 28 clients living in community apartments (15 families and 13 singles). Program staff will ensure that all apartments are in close proximity to public transportation and accessible to other amenities such as health care, shopping, laundry, and other necessary services. STHP housing program provides a model of service that addresses the interrelated problems of HIV and homelessness. Through a congregate residence at 27 Winthrop, and the apartments in the community, we provide transitional housing, case management support, and housing readiness training in a supportive environment, which will help clients develop the skills to find and maintain permanent, stable housing.

Position:

Receptionist

Reports To:

Program Manager

Location:

27 Winthrop Street, Brooklyn, NY

What the Receptionist Does

The Receptionist/Office Manager

will be responsible for handling in-coming calls from providers, welcoming new clients and connecting them with appropriate staff, preparing purchase requests for program and office related purchases, maintaining an inventory of items purchased, and communicating with CAMBA’s purchasing department and vendors to monitor delivery. This staff will also be responsible for scheduling Residential Aides and/or Security Guards to maintain 24 hours coverage in the congregate facility. May assist with collecting client documents and data entry of client information and services into eSHARE, including all demographic information, services provided to clients and Primary Care Status Measures.

Ensure that vacant rooms in congregate have the items necessary to receive new clients.

Complete monthly utility bills.

Take or deliver messages or transfer calls to voicemail when appropriate personnel are unavailable.

Answer questions about the organization and provide callers with address, directions, and other information.

Welcome onsite visitors, determine the nature of business, and announce visitors to appropriate personnel.

Monitor visitor access and issue passes when required.

Update appointment calendars.

Receive, sort, and route mail, and maintain and route publications.

Maintain fax and copy machines, assist users, send faxes, and retrieve and route incoming faxes.

Maintain the professional appearance of the receptionist’s area.

Create and print fax cover sheets, memos, correspondence, reports, program marketing materials, and other documents when necessary.

Perform other clerical duties as needed, such as filing, photocopying, and collating.

Prepare and sort source documents and identify and prepare data to be entered.

Contact preparers of source documents to resolve questions, inconsistencies, or missing data.

May assist completing rent logs.

Other duties as assigned.

Minimum Education/Experience Required

High School Diploma or GED and at least one year of applicable experience and/or equivalent experience.

Other Requirements

Experience working with persons with a history of homelessness, mental illness, and/or substance abuse.

Good written & verbal communication.

Computer literacy in Microsoft Office Suite.

Bilingual in Spanish (Preferred)

Compensation : $44,290 annually

Status:

Full-time (35 hours per week)

Benefits : CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.

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