Luster National
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Contract and Claims Manager
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Luster National 14 hours ago Be among the first 25 applicants Join to apply for the
Contract and Claims Manager
role at
Luster National We’re seeking Contract and Claims Managers to support large, heavy-civil infrastructure programs—including highways, roads, bridges, transit (including rail and bus), and airport projects delivered through both traditional and alternative methods. You’ll safeguard the owner’s commercial interests, steer change order negotiations, and resolve claims in ways that keep budgets protected and project momentum intact. This posting is for future roles and not for a specific opportunity that is available right now. We accept applications and conduct interviews in advance of upcoming hiring needs. When a candidate is selected, their profile is activated in our talent pool for this specialty area. We notify our talent pool candidates first whenever we have a project need. This posting targets the San Francisco Bay Area, CA. Responsibilities may include, but are not limited to, the following: Develop and implement contract and/or commercial-management strategies across DBB, DB, CM/GC, and P3 delivery models. Lead and/or support the end-to-end change-management and claims process—from entitlement review through negotiation, settlement, or formal dispute resolution. Draft, review, and negotiate contract amendments, change orders, and service agreements in alignment with FAR, FIDIC, or state statutory frameworks. Coordinate with project controls, schedulers, estimators, and legal counsel to quantify cost-and-time impacts and maintain an auditable change and claims log. Prepare risk exposure analyses and executive briefings that connect commercial issues to contingency, schedule float, and program KPIs. Represent the owner in mediation, arbitration, or litigation; manage outside counsel and expert consultants as required. Coach project teams on contract-compliance and claims-avoidance best practices, embedding lessons learned into future procurement documents. May establish change order and claims management procedures, ensuring consistency across multiple contracts and delivery partners. Attributes include excellent written and verbal communication and interpersonal skills, multitasking and organizational skills, strong analytical mindset, collaborative mindset, natural curiosity, problem-solving abilities, and a passion for continuous improvement. Minimum qualifications include a Bachelor’s degree in engineering, construction management, business, or related field or equivalent experience, 10+ years of hands-on contracts, change order, or claims management experience on heavy-civil infrastructure programs, experience with alternative delivery methods, demonstrated success administering and negotiating complex civil works contracts, ability to interpret design documents, schedules, cost reports, and commercial terms, proficiency with project management software and Microsoft Office Suite. Preferred qualifications include advanced degree with construction law emphasis, active professional certifications, experience with large complex heavy-civil infrastructure projects, prior success steering claims through mediation, DRB, or litigation, and experience with dashboard KPI reporting software. Compensation details: salary range $150k-$190k/year ($72-$91/hour) based on multiple factors. Benefits include unlimited flexible time off, paid holidays, paid parental leave, health/dental/vision insurance, flexible spending accounts, disability insurance, life insurance, 401(k) plan with employer contribution, career planning, professional development funds, wellness program, company cell phone reimbursement, meal planning and nutrition support, financial planning services, employee assistance program, discounts, and referral bonus. Luster is committed to diversity and inclusion and participates in E-Verify. Background check and drug test may be required upon conditional offer. This job description is not exhaustive and Luster does not accept unsolicited resumes. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Finance and Sales Industries Business Consulting and Services Referrals increase your chances of interviewing at Luster National by 2x Sign in to set job alerts for “Claims Manager” roles.
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Contract and Claims Manager
role at
Luster National 14 hours ago Be among the first 25 applicants Join to apply for the
Contract and Claims Manager
role at
Luster National We’re seeking Contract and Claims Managers to support large, heavy-civil infrastructure programs—including highways, roads, bridges, transit (including rail and bus), and airport projects delivered through both traditional and alternative methods. You’ll safeguard the owner’s commercial interests, steer change order negotiations, and resolve claims in ways that keep budgets protected and project momentum intact. This posting is for future roles and not for a specific opportunity that is available right now. We accept applications and conduct interviews in advance of upcoming hiring needs. When a candidate is selected, their profile is activated in our talent pool for this specialty area. We notify our talent pool candidates first whenever we have a project need. This posting targets the San Francisco Bay Area, CA. Responsibilities may include, but are not limited to, the following: Develop and implement contract and/or commercial-management strategies across DBB, DB, CM/GC, and P3 delivery models. Lead and/or support the end-to-end change-management and claims process—from entitlement review through negotiation, settlement, or formal dispute resolution. Draft, review, and negotiate contract amendments, change orders, and service agreements in alignment with FAR, FIDIC, or state statutory frameworks. Coordinate with project controls, schedulers, estimators, and legal counsel to quantify cost-and-time impacts and maintain an auditable change and claims log. Prepare risk exposure analyses and executive briefings that connect commercial issues to contingency, schedule float, and program KPIs. Represent the owner in mediation, arbitration, or litigation; manage outside counsel and expert consultants as required. Coach project teams on contract-compliance and claims-avoidance best practices, embedding lessons learned into future procurement documents. May establish change order and claims management procedures, ensuring consistency across multiple contracts and delivery partners. Attributes include excellent written and verbal communication and interpersonal skills, multitasking and organizational skills, strong analytical mindset, collaborative mindset, natural curiosity, problem-solving abilities, and a passion for continuous improvement. Minimum qualifications include a Bachelor’s degree in engineering, construction management, business, or related field or equivalent experience, 10+ years of hands-on contracts, change order, or claims management experience on heavy-civil infrastructure programs, experience with alternative delivery methods, demonstrated success administering and negotiating complex civil works contracts, ability to interpret design documents, schedules, cost reports, and commercial terms, proficiency with project management software and Microsoft Office Suite. Preferred qualifications include advanced degree with construction law emphasis, active professional certifications, experience with large complex heavy-civil infrastructure projects, prior success steering claims through mediation, DRB, or litigation, and experience with dashboard KPI reporting software. Compensation details: salary range $150k-$190k/year ($72-$91/hour) based on multiple factors. Benefits include unlimited flexible time off, paid holidays, paid parental leave, health/dental/vision insurance, flexible spending accounts, disability insurance, life insurance, 401(k) plan with employer contribution, career planning, professional development funds, wellness program, company cell phone reimbursement, meal planning and nutrition support, financial planning services, employee assistance program, discounts, and referral bonus. Luster is committed to diversity and inclusion and participates in E-Verify. Background check and drug test may be required upon conditional offer. This job description is not exhaustive and Luster does not accept unsolicited resumes. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Finance and Sales Industries Business Consulting and Services Referrals increase your chances of interviewing at Luster National by 2x Sign in to set job alerts for “Claims Manager” roles.
San Francisco, CA $60,000.00-$100,000.00 1 month ago Medical Claims Processing Division Manager
Alameda County, CA $90,000.00-$105,000.00 5 days ago Commercial Insurance Advisory Consultant (Contract)
South San Francisco, CA $21.30-$26.95 3 days ago Senior Manager, Special Investigations and Insurance Fraud
San Francisco, CA $144,000.00-$200,000.00 3 days ago South San Francisco, CA $23.44-$29.65 1 month ago Sr. Homeowner Claims Field Adjuster - Santa Rosa, CA (Local)
San Francisco, CA $123,682.00-$150,384.00 4 days ago San Francisco, CA $125,000.00-$145,000.00 2 weeks ago Underwriter - Surety Bond (or Senior Underwriter)
Alameda County, CA $105,000.00-$115,000.00 1 week ago Construction Contract, Claims and Disputes Manager - High Speed Rail
San Francisco, CA $152,000.00-$240,000.00 3 days ago Risk Partner Manager, Local Payment Methods
Construction Contract, Claims and Disputes Manager - High Speed Rail
San Francisco, CA $152,000.00-$240,000.00 2 days ago Market Facing Underwriter, Middle Markets
Senior Underwriter, Middle Market Multi-Industry
Senior Underwriter, Middle Market Multi-Industry
Oakland, CA $105,000.00-$120,000.00 2 weeks ago Market Facing Underwriter, Middle Markets
San Francisco, CA $78,651.00-$135,216.00 3 days ago Operational Risk Business Oversight Manager I
San Ramon, CA $82,800.00-$124,200.00 6 days ago Program Manager III - Medicare Risk Adjustment Operations
Team Manager, Technology Risk and Controls
Lead Compliance Risk Manager - Product Compliance, Personal Banking
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr