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Bank of America

Transaction Management Ops Analyst | BPRO Money Movement Settlement Private Bank

Bank of America, Dallas, Texas, United States, 75215

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Transaction Management Ops Analyst | BPRO Money Movement Settlement Private Bank

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Transaction Management Ops Analyst | BPRO Money Movement Settlement Private Bank

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Bank of America Transaction Management Ops Analyst | BPRO Money Movement Settlement Private Bank

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Transaction Management Ops Analyst | BPRO Money Movement Settlement Private Bank

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Bank of America Get AI-powered advice on this job and more exclusive features. Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members.

Responsibilities:

Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units

Skills:

Attention to Detail Customer and Client Focus Oral Communications Prioritization Problem Solving Account Management Analytical Thinking Coaching Written Communications Mentoring Research Result Orientation

Line of Business Job Description:

This job is responsible for overseeing the day-to day transaction processing operations function, and ensuring the team executes operations tasks with accuracy, timeliness and quality service. Key responsibilities include employee training, coaching, addressing employee inquiries, escalations, approvals, and team supervision ensuring accurate process execution. Job expectations include maintaining service quality, accuracy and escalating issues to management, as needed.

Required Skills:

Leadership Problem Solving Decision making Time management Coaching/Development Conflict Resolution

Shift:

1st shift (United States of America)

Hours Per Week:

40 Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

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