Packsize
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Field Service Engineer- Seattle, WA
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Packsize 2 days ago Be among the first 25 applicants Join to apply for the
Field Service Engineer- Seattle, WA
role at
Packsize Get AI-powered advice on this job and more exclusive features. Field Service Engineer - Seattle, WA
This position is based out of Seattle, WA but will be travelling 20-30% to Reno, NV & Sacramento, CA and will need a valid passport to travel into Canada.**
Job Description
Field Service Engineer - Seattle, WA
Schedule: M-F Dayshift with occasional overnights
This position is based out of Seattle, WA but will be travelling 20-30% to Reno, NV & Sacramento, CA and will need a valid passport to travel into Canada.**
About Packsize
Packsize is redefining the way businesses and their customers use and experience packaging around the world. We build the technology, design the right solutions, and automate the processes that propel the industry forward. To us, packaging is much more than a box—it’s delivering what’s right for our customers, their customers, our people, and the planet.
About The Role
A Packsize Field Service Engineer will install, configure and maintain Packsize equipment solutions onsite at several customer’s facilities. They must be a creative problem solver with the ability to identify, analyze, maintain and repair complex mechanical equipment and answer difficult customer questions about product features. A Field Service Engineer will perform start-up testing and deliver customer training on product capabilities, features and general maintenance of the product(s). They will build and maintain strong, trust-based customer relationships with a variety of customers and will work closely with other supporting Packsize team members to provide exceptional customer service.
What You'll Do
Scheduling tasks at customer job sites Troubleshooting issues, quickly and effectively, using technical drawings and documentation Performing routine maintenance and emergency services as they arise Continuous learning, including customer operational processes, packaging designs, technical specifications Installation of Packsize solutions and training others to use and maintain it Basic clerical and administrative duties, including timely reading and responding to emails, preparing and submitting expense reports, making travel arrangements, writing detailed technical reports, etc. Responsively and productively communicate information and ideas with Packsize and customer’s personnel so they will understand. Must be able to exchange accurate information in these situations. Adhere to all Packsize and customer safety requirements, and safety protocols related to exposed moving parts and electricity Excellent work ethic and time management skills
What You'll Bring
Customer service focus Knowledge of Windows platforms Knowledge of and effective use of hand tools Knowledge of mechanical platforms, such as Ability to work independently with little or no direct supervision Basic Microsoft (Excel, Word) or Google Suite (Sheets, Docs) experience is helpful, but not required Associates Degree, Vocational Training or equivalent experience Bachelor's Degree in a related area preferred
Travel Requirements
All work is performed remotely at customers’ facilities Available on-call Overnight travel often required
Working Environment and Physical Demands
Willing to, and able to frequently move materials and equipment weighing up to 50 pounds for various reasons. Must be able to remain in a stationary position for 50% of the time. Must be able to move about inside and outside of equipment, warehouse and office space and position oneself to work on the equipment. Will frequently operate hand and power tools, computers and other office equipment. Occasionally ascend/descend a ladder to access high places on the equipment,Valid driver’s license and clean driving record. Ability to travel by vehicle or airplane, domestically.
What We Offer
The salary range for this role is
$65,000 to $70,000 USD ; however, Packsize considers several factors when determining compensation
when extending
a job
offer, including but not limited to, the role
being offered, the
associated responsibilities,
the
candidate's
prior
work experience, education/training, and
any
special
skills.
If this role excites you but you don’t meet each requirement listed, we encourage you to apply anyway. At Packsize, we welcome applicants of all backgrounds and experiences and understand that the best candidates may come from the most unlikely of places.
$64,971.00 - $90,958.00
Packsize is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, Packsize policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities.
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Packaging and Containers Manufacturing Referrals increase your chances of interviewing at Packsize by 2x Get notified about new Field Services Engineer jobs in
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Field Service Engineer- Seattle, WA
role at
Packsize 2 days ago Be among the first 25 applicants Join to apply for the
Field Service Engineer- Seattle, WA
role at
Packsize Get AI-powered advice on this job and more exclusive features. Field Service Engineer - Seattle, WA
This position is based out of Seattle, WA but will be travelling 20-30% to Reno, NV & Sacramento, CA and will need a valid passport to travel into Canada.**
Job Description
Field Service Engineer - Seattle, WA
Schedule: M-F Dayshift with occasional overnights
This position is based out of Seattle, WA but will be travelling 20-30% to Reno, NV & Sacramento, CA and will need a valid passport to travel into Canada.**
About Packsize
Packsize is redefining the way businesses and their customers use and experience packaging around the world. We build the technology, design the right solutions, and automate the processes that propel the industry forward. To us, packaging is much more than a box—it’s delivering what’s right for our customers, their customers, our people, and the planet.
About The Role
A Packsize Field Service Engineer will install, configure and maintain Packsize equipment solutions onsite at several customer’s facilities. They must be a creative problem solver with the ability to identify, analyze, maintain and repair complex mechanical equipment and answer difficult customer questions about product features. A Field Service Engineer will perform start-up testing and deliver customer training on product capabilities, features and general maintenance of the product(s). They will build and maintain strong, trust-based customer relationships with a variety of customers and will work closely with other supporting Packsize team members to provide exceptional customer service.
What You'll Do
Scheduling tasks at customer job sites Troubleshooting issues, quickly and effectively, using technical drawings and documentation Performing routine maintenance and emergency services as they arise Continuous learning, including customer operational processes, packaging designs, technical specifications Installation of Packsize solutions and training others to use and maintain it Basic clerical and administrative duties, including timely reading and responding to emails, preparing and submitting expense reports, making travel arrangements, writing detailed technical reports, etc. Responsively and productively communicate information and ideas with Packsize and customer’s personnel so they will understand. Must be able to exchange accurate information in these situations. Adhere to all Packsize and customer safety requirements, and safety protocols related to exposed moving parts and electricity Excellent work ethic and time management skills
What You'll Bring
Customer service focus Knowledge of Windows platforms Knowledge of and effective use of hand tools Knowledge of mechanical platforms, such as Ability to work independently with little or no direct supervision Basic Microsoft (Excel, Word) or Google Suite (Sheets, Docs) experience is helpful, but not required Associates Degree, Vocational Training or equivalent experience Bachelor's Degree in a related area preferred
Travel Requirements
All work is performed remotely at customers’ facilities Available on-call Overnight travel often required
Working Environment and Physical Demands
Willing to, and able to frequently move materials and equipment weighing up to 50 pounds for various reasons. Must be able to remain in a stationary position for 50% of the time. Must be able to move about inside and outside of equipment, warehouse and office space and position oneself to work on the equipment. Will frequently operate hand and power tools, computers and other office equipment. Occasionally ascend/descend a ladder to access high places on the equipment,Valid driver’s license and clean driving record. Ability to travel by vehicle or airplane, domestically.
What We Offer
The salary range for this role is
$65,000 to $70,000 USD ; however, Packsize considers several factors when determining compensation
when extending
a job
offer, including but not limited to, the role
being offered, the
associated responsibilities,
the
candidate's
prior
work experience, education/training, and
any
special
skills.
If this role excites you but you don’t meet each requirement listed, we encourage you to apply anyway. At Packsize, we welcome applicants of all backgrounds and experiences and understand that the best candidates may come from the most unlikely of places.
$64,971.00 - $90,958.00
Packsize is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, Packsize policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities.
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Packaging and Containers Manufacturing Referrals increase your chances of interviewing at Packsize by 2x Get notified about new Field Services Engineer jobs in
Washington, United States . Remote Service Engineer – Ultrasound (Remote, USA)
Field Service Technician - X-ray Service
Seattle, WA $110,000.00-$150,000.00 1 month ago Field Service Engineer, Digital Radiography (Washington & Oregon)
Diagnostics Field Service Engineer - Spokane, WA
Field Service Technician - Heavy Equipment
Tri-Cities, WA $68,000.00-$90,000.00 4 weeks ago IMAGING FIELD SERVICE ENGINEER - CT/CV- Pacific NW
Field Service Technician - Electromechanical - Company Car
Seattle, WA $88,000.00-$110,000.00 3 weeks ago Field Service Engineer-Hematology/UA/Microbiology- Tricities WA
Remote Service Engineer - Image Guided Therapy Systems (Remote-Based, USA)
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Embedded Linux Field Engineer for Devices/IoT
Embedded Linux Field Engineer for Devices/IoT
Embedded Linux Field Engineer for Devices/IoT
Seattle, WA $120,000.00-$160,000.00 3 weeks ago Embedded Linux Field Engineer for Devices/IoT
Seattle, WA $120,000.00-$160,000.00 9 hours ago Seattle, WA $115,000.00-$230,000.00 3 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr