Logo
People Technology & Processes LLC

Release Manager (CCRM)

People Technology & Processes LLC, Sierra Vista, Arizona, United States, 85635

Save Job

Join to apply for the

Release Manager (CCRM)

role at

People, Technology & Processes, LLC 3 days ago Be among the first 25 applicants Join to apply for the

Release Manager (CCRM)

role at

People, Technology & Processes, LLC Get AI-powered advice on this job and more exclusive features. Job Details

Ft Huachuca, AZ Full Time

Description

Position title : Release Manager

Location : Sierra Vista, AZ

Clearance level : Secret

Responsibilities Include But Are Not Limited To

Support the planning and implementation of the NetOps tools sustaining NetOps capabilities from the DoDIN-A and help ensure effective NetOps capability integration in support of the NetOps DoDIN-A mission. Apply ITIL based business processes and service management standards and requirements as identified in ISO 20000 in a Department of Defense (DoD) operational environment, as per the Defense Enterprise Service Management Framework (DESMF) and the Army Enterprise Service Management Framework (AESMF). Apply Continual Service Improvement (CSI) principles to assist in measuring effectiveness and efficiency of the CCRM processes and update configuration items for publication. Support implementation and standardization of enterprise CCRM processes in support of enterprise initiatives. Update the enterprise draft CCRM processes for Prime approval and further update based on lessons learned, in accordance with NETCOM mission requirements. Complete development of all requisite artifacts and draft documentation involved to operationalize these activities for Prime approval. Recommend for Prime approval all changes to ITIL Key Performance Indicators and operational metrics used to track performance of the processes. Implement and update the Continuous Service Improvement Program for each process. Support the integration of the CCRM processes with identified C4IM Services and NetOps capabilities.

Qualifications

5-8 years of relevant experience. Enterprise Change, Configuration, and Release Management (CCRM) processes and procedures. All positions are required to have working knowledge of CCRM, in addition to: A working knowledge of NetOps including hands-on experience with how NetOps products and services interrelate, and experience working with enterprise NetOps concepts. Understanding of ITIL based business processes, service management standards and requirements as identified in ISO 20000 and Continual Service Improvement (CSI) principles, and ITIL Foundations certification and ITIL Intermediate Service Transition Lifecycle certifications. BA/BS or equivalent Must be IAT III certified (CASP, CCNP, CISA, CISSP etc.) Must have Computer Environment Certification, ITIL Seniority level

Seniority level

Mid-Senior level Employment type

Employment type

Full-time Job function

Job function

Information Technology Referrals increase your chances of interviewing at People, Technology & Processes, LLC by 2x Get notified about new Release Manager jobs in

Sierra Vista, AZ . Change, Configuration, and Release Manager

Program Manager (Good Neighbor Alliance, Sierra Vista)

Deputy Program Manager (Senior, Top Secret Clearance)

DoDIN-A Change Advisory Board Project Manager - Intermediate

Fort Huachuca, AZ $80,000.00-$128,000.00 4 months ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr