Tatari
Senior Client Services Manager
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Senior Client Services Manager
role at
Tatari
Tatari is on a mission to revolutionize TV advertising. We work with some of your favorite disruptor brands—like Calm, Vuori, Rocket Money, and hundreds more—to grow their business using linear and streaming TV ads. Our platform combines sophisticated media buying with proprietary analytics to turn TV advertising into an automated, digital-like experience. Our technology and services are pushing the industry forward, enabling businesses of any size to advertise on TV.
Named one of the 16 Hottest Ad Tech Companies by Business Insider and Best Places to Work by Inc. Magazine, Tatari is experiencing rapid growth. Our executive team is comprised of former founders and senior leaders at fast-rising startups like Shazam, TrueCar, AdapTV, and LiveRail and larger, more established tech companies like Amazon, Google, Meta, Microsoft, and Yahoo.
Tatari is looking for a Client Service Manager to join its Agency Relationship team. In this role, you will be the main point of contact for a set number of agencies and their clients. You will also spearhead TV strategy development for new business RFPs for agencies as well as brands directly. You are committed to building strong client relationships and seen as a leader by clients, driven by insight led thinking and an in-depth knowledge of the clients’ business. You will use your superior management skills to work across internal departments to ensure that client needs are met. You will also prepare and present weekly presentations for clients highlighting performance and recommending optimizations. This is a fast paced environment and requires a way of working that is agile, flexible and thorough.
Responsibilities:
Act as primary contact and trusted advisor to your agency + client partners
Collaborate with our Media Buying team on a weekly basis to ensure success and scale with TV campaigns
Become an expert of all-things Tatari and leverage internal subject matter experts (Engineering, Data Science, etc.) to help clients prioritize and solve problems
Craft strategic narratives with agency partners to support client expansion within their portfolio of accounts
Develop strategy and provide recommendations to support new business pitches/RFPs in collaboration with media and client development teams (brief analysis, target audience research, channel mix recommendations, etc.)
Spend time and build relationships with agency + client partners (up to 10% travel)
Qualifications:
Bachelor’s degree from a 4-year institution, preferably majored in marketing, economics, statistics, or business administration
Minimum 6 years of experience in post sales account management at an agency
Proficient understanding of linear and streaming TV landscape
3+ years experience providing media strategy for new business pitches/RFPs
Highly organized and detail oriented
Ability to tell a story with data
Ability to clearly communicate technical terms and concepts
Great presentation and listening skills—you come prepared to every meeting
You’re at ease holding a conversation with an engineer or marketing manager
You’re not a salesperson
Bonus: understanding of digital marketing (i.e. SEM, FB), advanced Excel skills, advanced data visualization abilities
Competitive salary ($110,000K-155,000K/annually)
Equity compensation
Health insurance coverage for you and your dependents
Unlimited PTO and sick days
Snacks, drinks, and catered lunches at the office
Team building events
$1,000 annual continued education benefit
Monthly lifestyle spending reimbursements
FSA and commuter benefits
Monthly Company Wellness Day Off
Hybrid RTO of 2 days per week. THIS IS AN IN-OFFICE POSITION
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Business Development and Sales
Industries
Advertising Services
At Tatari, we believe in the importance of cultivating teams with diverse backgrounds and offering equal opportunities to all. We strive to create a welcoming, inclusive environment where every team member feels valued and diversity is celebrated.
#J-18808-Ljbffr
Senior Client Services Manager
role at
Tatari
Tatari is on a mission to revolutionize TV advertising. We work with some of your favorite disruptor brands—like Calm, Vuori, Rocket Money, and hundreds more—to grow their business using linear and streaming TV ads. Our platform combines sophisticated media buying with proprietary analytics to turn TV advertising into an automated, digital-like experience. Our technology and services are pushing the industry forward, enabling businesses of any size to advertise on TV.
Named one of the 16 Hottest Ad Tech Companies by Business Insider and Best Places to Work by Inc. Magazine, Tatari is experiencing rapid growth. Our executive team is comprised of former founders and senior leaders at fast-rising startups like Shazam, TrueCar, AdapTV, and LiveRail and larger, more established tech companies like Amazon, Google, Meta, Microsoft, and Yahoo.
Tatari is looking for a Client Service Manager to join its Agency Relationship team. In this role, you will be the main point of contact for a set number of agencies and their clients. You will also spearhead TV strategy development for new business RFPs for agencies as well as brands directly. You are committed to building strong client relationships and seen as a leader by clients, driven by insight led thinking and an in-depth knowledge of the clients’ business. You will use your superior management skills to work across internal departments to ensure that client needs are met. You will also prepare and present weekly presentations for clients highlighting performance and recommending optimizations. This is a fast paced environment and requires a way of working that is agile, flexible and thorough.
Responsibilities:
Act as primary contact and trusted advisor to your agency + client partners
Collaborate with our Media Buying team on a weekly basis to ensure success and scale with TV campaigns
Become an expert of all-things Tatari and leverage internal subject matter experts (Engineering, Data Science, etc.) to help clients prioritize and solve problems
Craft strategic narratives with agency partners to support client expansion within their portfolio of accounts
Develop strategy and provide recommendations to support new business pitches/RFPs in collaboration with media and client development teams (brief analysis, target audience research, channel mix recommendations, etc.)
Spend time and build relationships with agency + client partners (up to 10% travel)
Qualifications:
Bachelor’s degree from a 4-year institution, preferably majored in marketing, economics, statistics, or business administration
Minimum 6 years of experience in post sales account management at an agency
Proficient understanding of linear and streaming TV landscape
3+ years experience providing media strategy for new business pitches/RFPs
Highly organized and detail oriented
Ability to tell a story with data
Ability to clearly communicate technical terms and concepts
Great presentation and listening skills—you come prepared to every meeting
You’re at ease holding a conversation with an engineer or marketing manager
You’re not a salesperson
Bonus: understanding of digital marketing (i.e. SEM, FB), advanced Excel skills, advanced data visualization abilities
Competitive salary ($110,000K-155,000K/annually)
Equity compensation
Health insurance coverage for you and your dependents
Unlimited PTO and sick days
Snacks, drinks, and catered lunches at the office
Team building events
$1,000 annual continued education benefit
Monthly lifestyle spending reimbursements
FSA and commuter benefits
Monthly Company Wellness Day Off
Hybrid RTO of 2 days per week. THIS IS AN IN-OFFICE POSITION
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Business Development and Sales
Industries
Advertising Services
At Tatari, we believe in the importance of cultivating teams with diverse backgrounds and offering equal opportunities to all. We strive to create a welcoming, inclusive environment where every team member feels valued and diversity is celebrated.
#J-18808-Ljbffr