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CareVitality, Inc.

Bilingual Spanish Care Coordinator: MA/ LPN/ LVN Work from Home

CareVitality, Inc., Chicago, Illinois, United States, 60290

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Bilingual Spanish Care Coordinator: MA/ LPN/ LVN Work from Home Join to apply for the

Bilingual Spanish Care Coordinator: MA/ LPN/ LVN Work from Home

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CareVitality, Inc.

We are seeking a Medical Assistant, Licensed Practical Nurse, or Licensed Vocational Nurse to join our team as a Care Coordinator working remotely from home. The role involves caring for Medicare patients with multiple chronic conditions. Working hours are from 8:30 am CST to 5:00 pm CST.

Job starts: 1 Full Time Position Available for November and December start dates.

Qualifications

Must have 3+ years of experience as an LPN, LVN, or Medical Assistant working with Medicare patients who have multiple chronic conditions.

Strong multitasking skills; ability to navigate EHR platform, internet, and Microsoft Office (Excel, Word).

Proficient in email communication and documenting time spent with each patient; manage and monitor that each patient receives the required time and scope of service for Chronic Care Management (CCM) billing.

A positive attitude, comfortable talking on the phone, self‑starter, and willing to receive instruction and guidance from the supervisor.

Job duties may expand as needs arise; all services must be consistent with applicable Medicare regulations for CCM billing.

Responsibilities

Assist physicians/practitioners treating Medicare patients with chronic conditions.

Ensure each chronic care patient receives at least 20 minutes of service per month to meet the scope of the billing code for all their conditions.

Provide wellness checks by phone, education on conditions, care coordination, assistance with appointments, prescription refills, referrals, and related tasks.

Manage a caseload of 12–14 patients daily; work telephonically from a home office.

Have excellent phone skills and be comfortable calling patients to discuss care, make appointments, and provide education without direct supervision.

Exhibit superior time‑management and communication skills; show initiative and self‑motivation.

Follow up monthly on each patient by reviewing the patient‑centered care plan, assessing physical, mental, cognitive, psychosocial, functional, and environmental factors, and inventorying resources for a comprehensive plan.

Provide CCM patients appropriate education materials or resources to enhance knowledge and skills related to health or lifestyle management.

Contact patients with gaps in preventive health services and assist them in scheduling required screening or diagnostic tests with their providers.

Review patient medication profiles; assess adherence and potential interactions, and address issues with patients and providers as necessary.

Oversee the patient’s self‑management of medications.

Engage patients by reviewing their care plan monthly to promote healthy lifestyles, close gaps in care, and reduce unnecessary ER utilization and hospital readmissions.

Coordinate the care plan with patients, caregivers, PCPs, specialists, community resources, behavioral health contractors, and other health plan and system departments as appropriate.

Document all activities in the EHR and report time elements daily according to CareVitality's standards; identify trends and opportunities for improvement.

If a patient needs reassessment, immediately elevate the case to the assigned Care Manager.

Company Description We are a Chronic Care Management company that assists physicians and practitioners who treat Medicare patients with chronic conditions.

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