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H&R Block

Tax Associate

H&R Block, Chicago, Illinois, United States, 60290

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At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long‑term strategy and transformation plan known as Block Next, a multi‑year roadmap focusing on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we’re curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

Base pay range $11.00/hr - $27.00/hr

A Typical Day

Conduct tax interviews with clients face to face and through virtual tools – video, phone, chat, email

Prepare complete and accurate tax returns

Generate business growth, increase client retention, and offer additional products and services

Provide clients with IRS support

Support office priorities through teamwork and collaboration

Grow your tax expertise

It would be even better if you also had...

Bachelor’s degree in accounting or related field

Previous experience in a customer service or retail environment

Experience working in a fast‑paced, supportive environment

Ability to work a minimum of 25‑35 hours weekly throughout tax season and up to 40 hours during peak weeks

What you'll bring to the team

Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course

Experience working in a fast‑paced environment

Comfort working with virtual tools – video, phone and chat

Ability to effectively communicate in person, via phone and in writing

Must meet all other IRS and applicable state requirements

High school diploma/equivalent or higher

Why work for us At H&R Block, we believe and invest in our people by committing to their total well‑being. Our benefit offerings help associates plan for their unique health, wellbeing, and financial wellness needs.

Employee Assistance Program with Health Advocate

Wellbeing program, BetterYou, to help you build healthy habits

Neurodiversity and caregiver support available to you and your family

Various discounts on everyday items and services

Benefits with additional eligibility requirements: Medical Coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan

Click here to checkout all available benefits

The Community You Will Join At H&R Block, we remain committed to building a Connected Culture – one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment recognized worldwide on Best Companies lists, and surrounded by colleagues who commit to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

1 – Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.

Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. Individual pay decisions will depend on job‑related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short‑term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, virtual fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

Pay Range $11.00 – $27.00/Hr.

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