Allina Health
Location Address
Location Address:
2925 Chicago Ave Loading Dock, Minneapolis, MN 55407-1321 Date Posted
Date Posted:
October 24, 2025 Department
Department:
16000860 System CM Hospital Care Management Shift
Shift:
Day (United States of America) Shift Length
Shift Length:
8 hour shift Hours Per Week
Hours Per Week:
40 Union Contract
Union Contract:
Non-Union-NCT Weekend Rotation
Weekend Rotation:
Occasional Job Summary
Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career. Key Position Details
Candidate needs to live within commuting distance of the Allina Commons Minneapolis, MN 1.0 FTE (80-hours per two week pay period) 8-hour day shifts Occasional weekends Job Description
Provides clerical and support functions to the social work and case management staff members in the areas of clinical information, transportation, durable medical equipment (DME)/oxygen needs, etc. with the goal of promoting expeditious patient transfers and/or discharges. This is accomplished through the major job components of coordination/communication, delegated responsibilities, role modeling, quality/resource stewardship and patient advocacy/customer service. Principle Responsibilities
Lead Duties
Assists manager in providing direction and guidance to care team. Assists with audits, workflow standardization, process implementation and policy/procedure content. Drives the team to meet key performance indicators and monitors program standardization. Assists in improving time management to increase teams productivity. Participates in recruitment process for new hires, including orientation preparation, scheduling shadow visits, as well as follow-up on mandatory education.
Clerical Service Coordination
Supports patient transfer and discharge efficiently and effectively, prioritizing post acute discharges including, but not limited to, skilled nursing homes and home health care. Assists with preparing the required patient medical record information for discharge to nursing homes, home care hospice or other medical facility. Sends protected health information accurately via fax, telephone, hard copy, etc. Contacts nursing homes to determine bed availability and communicates information to department staff. Assists with arranging transportation as requested. Assists with medication authorization, taxi vouchers etc. as requested by department staff. Communicates and exchanges information effectively and timely to appropriate personnel, department or outside agency to promote continued progression of plans of care and discharge. Prioritizes and implements department and patient needs according to unit/hospital policies, procedures and standards. Assists with data collection and reporting projects as assigned.
Patient Advocacy/Customer Service
Provides assistance to the department when Admin Assistant is absent i.e. phone and reception duties, sorting of mail etc. Partners with other Care Management Department staff members to promote timely discharges. Responds timely to requests for assistance in a timely, efficient and positive way. Maintains confidentiality of patients, families, and other staff at all times. Communicates with staff and other key stakeholders in timely, understandable and responsive manner to meet needs and questions. Establishes positive working relationships with community resources.
Quality Resource/Stewardship
Utilizes resources effectively and efficiently. Participates in quality improvement activities to evaluate and improve systems and processes that support patient care. Effectively utilizes time and applies organizational skills to achieve productivity and promote efficient utilization of resources. Utilizes supplies and equipment cost effectively and demonstrates quality care Flexibility and creativity is demonstrated in response to meeting the changing patient, Department and staff needs. Identifies and communicates quality concerns/suggestions for positive change and incorporates changes based on quality improvement results into work Demonstrates safe work practices to prevent injury to self, peers and/or patients.
Other duties as assigned. Required Qualifications
Must be 18 years of age with education and/or experience needed to meet required principle competencies as listed on the job description 1 year experience in a medical setting, including medical terminology experience. Proficient in computer and clerical skills, with the ability to navigate clinical information systems and databases Preferred Qualifications
High school diploma or GED Associates or Vocational degree Physical Demands
Sedentary: Lifting weight up to 10 lbs. occasionally, negligible weight frequently Pay Range
Pay Range: $21.55 to $29.35 per hourThe pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work. Benefit Summary
Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That\'s why we devote extraordinary resources to help you grow and thrive - not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being - mind, body, spirit and community - of you and your family members. Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes up to $100 in well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey. In addition, Allina Health offers employee resources groups (ERGs) -- voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events. Benefits include: Medical/Dental PTO/Time Away Retirement Savings Plans Life Insurance Short-term/Long-term Disability Paid Caregiver Leave Voluntary Benefits (vision, legal, critical illness) Tuition Reimbursement or Continuing Medical Education as applicable Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program Allina Health is a 501(c)(3) eligible employer Benefit eligibility/offerings are determined by FTE and if you are represented by a union.
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Location Address:
2925 Chicago Ave Loading Dock, Minneapolis, MN 55407-1321 Date Posted
Date Posted:
October 24, 2025 Department
Department:
16000860 System CM Hospital Care Management Shift
Shift:
Day (United States of America) Shift Length
Shift Length:
8 hour shift Hours Per Week
Hours Per Week:
40 Union Contract
Union Contract:
Non-Union-NCT Weekend Rotation
Weekend Rotation:
Occasional Job Summary
Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career. Key Position Details
Candidate needs to live within commuting distance of the Allina Commons Minneapolis, MN 1.0 FTE (80-hours per two week pay period) 8-hour day shifts Occasional weekends Job Description
Provides clerical and support functions to the social work and case management staff members in the areas of clinical information, transportation, durable medical equipment (DME)/oxygen needs, etc. with the goal of promoting expeditious patient transfers and/or discharges. This is accomplished through the major job components of coordination/communication, delegated responsibilities, role modeling, quality/resource stewardship and patient advocacy/customer service. Principle Responsibilities
Lead Duties
Assists manager in providing direction and guidance to care team. Assists with audits, workflow standardization, process implementation and policy/procedure content. Drives the team to meet key performance indicators and monitors program standardization. Assists in improving time management to increase teams productivity. Participates in recruitment process for new hires, including orientation preparation, scheduling shadow visits, as well as follow-up on mandatory education.
Clerical Service Coordination
Supports patient transfer and discharge efficiently and effectively, prioritizing post acute discharges including, but not limited to, skilled nursing homes and home health care. Assists with preparing the required patient medical record information for discharge to nursing homes, home care hospice or other medical facility. Sends protected health information accurately via fax, telephone, hard copy, etc. Contacts nursing homes to determine bed availability and communicates information to department staff. Assists with arranging transportation as requested. Assists with medication authorization, taxi vouchers etc. as requested by department staff. Communicates and exchanges information effectively and timely to appropriate personnel, department or outside agency to promote continued progression of plans of care and discharge. Prioritizes and implements department and patient needs according to unit/hospital policies, procedures and standards. Assists with data collection and reporting projects as assigned.
Patient Advocacy/Customer Service
Provides assistance to the department when Admin Assistant is absent i.e. phone and reception duties, sorting of mail etc. Partners with other Care Management Department staff members to promote timely discharges. Responds timely to requests for assistance in a timely, efficient and positive way. Maintains confidentiality of patients, families, and other staff at all times. Communicates with staff and other key stakeholders in timely, understandable and responsive manner to meet needs and questions. Establishes positive working relationships with community resources.
Quality Resource/Stewardship
Utilizes resources effectively and efficiently. Participates in quality improvement activities to evaluate and improve systems and processes that support patient care. Effectively utilizes time and applies organizational skills to achieve productivity and promote efficient utilization of resources. Utilizes supplies and equipment cost effectively and demonstrates quality care Flexibility and creativity is demonstrated in response to meeting the changing patient, Department and staff needs. Identifies and communicates quality concerns/suggestions for positive change and incorporates changes based on quality improvement results into work Demonstrates safe work practices to prevent injury to self, peers and/or patients.
Other duties as assigned. Required Qualifications
Must be 18 years of age with education and/or experience needed to meet required principle competencies as listed on the job description 1 year experience in a medical setting, including medical terminology experience. Proficient in computer and clerical skills, with the ability to navigate clinical information systems and databases Preferred Qualifications
High school diploma or GED Associates or Vocational degree Physical Demands
Sedentary: Lifting weight up to 10 lbs. occasionally, negligible weight frequently Pay Range
Pay Range: $21.55 to $29.35 per hourThe pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work. Benefit Summary
Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That\'s why we devote extraordinary resources to help you grow and thrive - not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being - mind, body, spirit and community - of you and your family members. Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes up to $100 in well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey. In addition, Allina Health offers employee resources groups (ERGs) -- voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events. Benefits include: Medical/Dental PTO/Time Away Retirement Savings Plans Life Insurance Short-term/Long-term Disability Paid Caregiver Leave Voluntary Benefits (vision, legal, critical illness) Tuition Reimbursement or Continuing Medical Education as applicable Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program Allina Health is a 501(c)(3) eligible employer Benefit eligibility/offerings are determined by FTE and if you are represented by a union.
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