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City First Bank

Human Resources Business Partner

City First Bank, Los Angeles, California, United States, 90079

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Human Resources Business Partner



City First Bank

Location:

Washington, DC and Los Angeles/Inglewood, CA (multiple sites)

About City First Bank City First Bank N.A. is a mission‑driven community development financial institution focused on transformational impact in underserved urban markets. With over $1.3 billion in assets, the bank serves multifamily affordable housing, not‑for‑profit finance, and small business finance segments across Washington DC and Los Angeles/Inglewood, CA.

Role Summary As the sole Human Resources Business Partner (HRBP), you will be the primary point of contact between business leaders and the HR function, providing both strategic partnership and hands‑on support. Your deep expertise in employee relations and performance management, combined with knowledge of HR administration, payroll, and total rewards, will enable you to drive people strategy that aligns with the bank’s mission.

Essential Functions and Responsibilities Strategic Advisor

Partner with the CHRO and business unit leaders to translate organizational strategy into HR priorities.

Provide guidance on organizational design, workforce planning, succession planning, and leadership development.

Leverage HR metrics and analytics to inform decision‑making and track outcomes.

Change Agent

Lead/support change management efforts for organizational shifts, restructures, or new initiatives.

Recommend and implement HR best practices to improve processes, compliance, and employee experience.

Employee Advocate

Serve as the first point of contact for employee relations concerns; conduct investigations and ensure fair, consistent resolution.

Coach managers on performance management, feedback, progressive discipline, and recognition practices.

Ensure employee voice is heard and integrated into continuous improvement efforts.

Operational Practitioner

Partner with the HR Administrator and Director of Performance & Development on payroll, benefits, compensation, and rewards processes to ensure accuracy and compliance.

Support annual processes such as performance reviews, engagement surveys, and compensation cycles.

Assist with HR policy updates, compliance reviews, and regulatory reporting.

Provide day‑to‑day HR guidance to employees on policies, benefits, leave, and related inquiries.

Requirements Education & Experience

Bachelor’s degree in HR, Business, or related field (Master’s strongly preferred).

7+ years progressive HR experience, with at least 3+ years as an HRBP or HR Generalist with heavy ER/performance focus.

Proven expertise in employee relations, investigations, and performance management.

Experience with payroll/benefits administration and exposure to compensation or total rewards.

Strong business acumen with the ability to partner effectively with executives and frontline leaders.

Excellent communication, facilitation, and influencing skills.

Ability to thrive as the only HRBP in a lean, collaborative HR team environment.

Preferred Experience

3+ years’ experience in commercial banking.

Certifications

HRCI or SHRM certification preferred.

Knowledge, Skills, and Abilities

Strong knowledge of federal, state, and local employment laws and regulations (FMLA, ADA, FLSA, EEO, etc.).

Deep expertise in employee relations, investigations, and performance management practices.

Understanding of compensation and benefits principles, payroll processes, and HR compliance frameworks.

Knowledge of HR systems/HRIS platforms (Workday, ADP, Paylocity, or similar).

Familiarity with banking services HR practices, regulatory environment, risk management considerations.

Exceptional communication and interpersonal skills; able to engage with all levels of the organization.

Strong facilitation and coaching skills with frontline and senior leaders.

Analytical skills to interpret HR metrics, identify trends, and recommend solutions.

Conflict resolution and negotiation skills to handle sensitive ER issues fairly and effectively.

Strong organizational and project management skills managing multiple priorities in a fast‑paced environment.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and HRIS tools.

Ability to build trust, credibility, and influence across diverse stakeholder groups.

Ability to balance strategic thinking with hands‑on execution in a lean HR team.

Ability to maintain confidentiality and handle sensitive information with discretion.

Ability to interpret and apply complex employment law and policy to real‑world situations.

Ability to adapt quickly to change, provide guidance during organizational transitions, and serve as a role model for resilience.

Ability to align HR practices with the bank’s mission, values, and community impact goals.

Salary Description:

$120,000 - $125,000 annually

Seniority Level:

Mid-Senior level

Employment Type:

Full-time

Job Function:

Human Resources

Industries:

Banking

City First Bank is an Equal Opportunity Employer.

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