JLL
About JLL Technologies
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
What this job involves The Facilities Operations Manager
will oversee the management and operation of properties and personnel in alignment with Client directives and established standards and procedures. The role collaborates with the Client Facility Manager to deliver exceptional services in property operation and maintenance, encompassing customer/client relations, facility upkeep, project coordination, procurement processes, and vendor management. It is instrumental in ensuring optimal property performance and client satisfaction through efficient resource allocation and strategic decision‑making.
Your day-to-day tasks will include
Provide leadership and direction for the efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety in a dispersed regional portfolio.
Maintain client satisfaction with delivery of facility services and support Client programs. Develop and maintain a positive client relationship.
Provide contract, JLL corporate and account compliance management and quality control with vendor partners. Meet site Key Performance Indicators (KPIs) and monitor Service Level Agreements (SLAs) to identify potential challenges and plan corrective actions.
Partner with Client to ensure overall oversight of portfolio is well maintained in a timely manner.
Demonstrate strong collaboration and teamwork within regional team to drive overall account team success.
Facilitate work order management for maintenance team and vendors.
Enforce all Company policies and safety training requirements.
Implement and monitor hazard control and team safety practices, ensuring compliance with local codes, regulations and company policies.
Support the Client in the implementation and execution of short and long‑term projects.
Support Client programs, processes and procedures that reduce short and long‑term operating costs and increase productivity.
Oversee and execute appropriate monthly/quarterly/annual on‑site inspections.
Desired experience and technical skills
Bachelor's degree or equivalent work experience in Facilities Management with a management/technical emphasis is preferred.
Minimum of 4 years industry experience required in a corporate environment, third‑party service provider or as a consultant.
Excellent customer, computer, managerial, verbal and written communication skills.
Ability to multi‑task and effectively organize responsibilities to achieve portfolio goals and objectives.
General knowledge of building systems (mechanical and electrical systems).
Strong interpersonal and supervisory skills. Skilled conflict resolution and solution analysis skills.
Proficiency in MS Office, Excel, SharePoint, Teams, CMMS systems and similar tools.
Skilled at managing maintenance mechanics, technicians or similar staff to perform at high levels in a dispersed portfolio.
Ability to oversee multiple facilities of different functions in a dispersed regional portfolio.
Ability to supervise vendor performance during normal and off‑hours including weekends when necessary.
Location On‑site – Blanding, UT; Flagstaff, AZ; Holbrook, AZ
Benefits that support personal well‑being and growth
401(k) plan with matching company contributions.
Comprehensive Medical, Dental & Vision Care.
Paid parental leave at 100% of salary.
Paid Time Off and Company Holidays.
Equal Employment Opportunity Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
Privacy Notice JLL processes your personal information for the recruitment process. Personal data will be kept securely and deleted after the needed period. For more details, see the Candidate Privacy Statement.
Additional Information Accepting applications on an ongoing basis until a candidate is identified.
#J-18808-Ljbffr
What this job involves The Facilities Operations Manager
will oversee the management and operation of properties and personnel in alignment with Client directives and established standards and procedures. The role collaborates with the Client Facility Manager to deliver exceptional services in property operation and maintenance, encompassing customer/client relations, facility upkeep, project coordination, procurement processes, and vendor management. It is instrumental in ensuring optimal property performance and client satisfaction through efficient resource allocation and strategic decision‑making.
Your day-to-day tasks will include
Provide leadership and direction for the efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety in a dispersed regional portfolio.
Maintain client satisfaction with delivery of facility services and support Client programs. Develop and maintain a positive client relationship.
Provide contract, JLL corporate and account compliance management and quality control with vendor partners. Meet site Key Performance Indicators (KPIs) and monitor Service Level Agreements (SLAs) to identify potential challenges and plan corrective actions.
Partner with Client to ensure overall oversight of portfolio is well maintained in a timely manner.
Demonstrate strong collaboration and teamwork within regional team to drive overall account team success.
Facilitate work order management for maintenance team and vendors.
Enforce all Company policies and safety training requirements.
Implement and monitor hazard control and team safety practices, ensuring compliance with local codes, regulations and company policies.
Support the Client in the implementation and execution of short and long‑term projects.
Support Client programs, processes and procedures that reduce short and long‑term operating costs and increase productivity.
Oversee and execute appropriate monthly/quarterly/annual on‑site inspections.
Desired experience and technical skills
Bachelor's degree or equivalent work experience in Facilities Management with a management/technical emphasis is preferred.
Minimum of 4 years industry experience required in a corporate environment, third‑party service provider or as a consultant.
Excellent customer, computer, managerial, verbal and written communication skills.
Ability to multi‑task and effectively organize responsibilities to achieve portfolio goals and objectives.
General knowledge of building systems (mechanical and electrical systems).
Strong interpersonal and supervisory skills. Skilled conflict resolution and solution analysis skills.
Proficiency in MS Office, Excel, SharePoint, Teams, CMMS systems and similar tools.
Skilled at managing maintenance mechanics, technicians or similar staff to perform at high levels in a dispersed portfolio.
Ability to oversee multiple facilities of different functions in a dispersed regional portfolio.
Ability to supervise vendor performance during normal and off‑hours including weekends when necessary.
Location On‑site – Blanding, UT; Flagstaff, AZ; Holbrook, AZ
Benefits that support personal well‑being and growth
401(k) plan with matching company contributions.
Comprehensive Medical, Dental & Vision Care.
Paid parental leave at 100% of salary.
Paid Time Off and Company Holidays.
Equal Employment Opportunity Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
Privacy Notice JLL processes your personal information for the recruitment process. Personal data will be kept securely and deleted after the needed period. For more details, see the Candidate Privacy Statement.
Additional Information Accepting applications on an ongoing basis until a candidate is identified.
#J-18808-Ljbffr