U.S. Bank
Client Relationship Consultant 2/(Banker) - Galloway Kroger Office
U.S. Bank, Galloway, Ohio, United States, 43119
Client Relationship Consultant 2/(Banker) – Galloway Kroger Office
Join to apply for the
Client Relationship Consultant 2/(Banker) – Galloway Kroger Office
role at
U.S. Bank
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever‑growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Build relationships with customers across multiple channels including in‑person, by appointment, and virtually, while adopting a digital‑first mindset.
Assess and attend to customers’ banking needs, gather and process account information, and educate clients on deposit and loan products.
Provide a consistent, optimal client experience, greeting clients and processing basic transactions.
Proactively reach out to and follow up with clients, learning about their financial goals and banking channel preferences.
Identify solutions for new and existing clients, effectively engaging and communicating with them.
Maintain working knowledge of consumer and business banking products, including digital products and services.
Develop collaborative partnerships with branch team members and partners to best serve clients.
Open new consumer and business accounts, complete service requests, and submit credit applications.
Educate clients on emerging and self‑service digital products and services to help meet their financial needs.
Leverage available resources and technologies to optimize the client experience and serve clients with operational excellence and accuracy.
Ensure National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z; subject to criminal background and credit check.
Basic Qualifications
High school diploma or equivalent.
Typically has a minimum of three to four years of job‑related, retail banking experience or a combination of experience and commensurate training.
Preferred Skills/Experience
Bilingual ability to read, write, and speak at business level proficiency in Spanish and English.
Proven ability to build and foster relationships with clients through proactive outreach and follow‑up.
Effective engagement and communication with clients.
Thorough knowledge of applicable bank and branch policies, procedures and support systems.
Customer service and interpersonal skills.
Experience with using and demonstrating digital products and self‑service technologies.
Ability to explore and identify a customer’s true needs while leveraging a digital‑first mindset.
Demonstrated basic level proficiency in making appropriate recommendations that meet customer needs both reactively and proactively.
Experience in the financial services industry preferred.
Benefits
Healthcare – medical, dental, vision.
Basic term and optional term life insurance.
Short‑term and long‑term disability.
Pregnancy disability and parental leave.
401(k) and employer‑funded retirement plan.
Paid vacation (from two to five weeks depending on salary grade and tenure).
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law.
E‑Verify U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all facilities located in the United States and certain U.S. territories. The E‑Verify program is an internet‑based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E‑Verify program.
Salary Range Pay Range: $20.00 – $22.50 per hour. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, incentive and recognition programs, equity stock purchase, 401(k) contribution and pension (subject to eligibility).
Background Checks U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). Certain positions may also be subject to FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting May Be Closed Earlier Posting may be closed earlier due to high volume of applicants.
Seniority Level
Associate
Employment Type
Full‑time
Job Function
Consulting, Information Technology, and Sales
Industries
Banking
U.S. Bank is an equal‑opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
#J-18808-Ljbffr
Client Relationship Consultant 2/(Banker) – Galloway Kroger Office
role at
U.S. Bank
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever‑growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Build relationships with customers across multiple channels including in‑person, by appointment, and virtually, while adopting a digital‑first mindset.
Assess and attend to customers’ banking needs, gather and process account information, and educate clients on deposit and loan products.
Provide a consistent, optimal client experience, greeting clients and processing basic transactions.
Proactively reach out to and follow up with clients, learning about their financial goals and banking channel preferences.
Identify solutions for new and existing clients, effectively engaging and communicating with them.
Maintain working knowledge of consumer and business banking products, including digital products and services.
Develop collaborative partnerships with branch team members and partners to best serve clients.
Open new consumer and business accounts, complete service requests, and submit credit applications.
Educate clients on emerging and self‑service digital products and services to help meet their financial needs.
Leverage available resources and technologies to optimize the client experience and serve clients with operational excellence and accuracy.
Ensure National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z; subject to criminal background and credit check.
Basic Qualifications
High school diploma or equivalent.
Typically has a minimum of three to four years of job‑related, retail banking experience or a combination of experience and commensurate training.
Preferred Skills/Experience
Bilingual ability to read, write, and speak at business level proficiency in Spanish and English.
Proven ability to build and foster relationships with clients through proactive outreach and follow‑up.
Effective engagement and communication with clients.
Thorough knowledge of applicable bank and branch policies, procedures and support systems.
Customer service and interpersonal skills.
Experience with using and demonstrating digital products and self‑service technologies.
Ability to explore and identify a customer’s true needs while leveraging a digital‑first mindset.
Demonstrated basic level proficiency in making appropriate recommendations that meet customer needs both reactively and proactively.
Experience in the financial services industry preferred.
Benefits
Healthcare – medical, dental, vision.
Basic term and optional term life insurance.
Short‑term and long‑term disability.
Pregnancy disability and parental leave.
401(k) and employer‑funded retirement plan.
Paid vacation (from two to five weeks depending on salary grade and tenure).
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law.
E‑Verify U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all facilities located in the United States and certain U.S. territories. The E‑Verify program is an internet‑based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E‑Verify program.
Salary Range Pay Range: $20.00 – $22.50 per hour. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, incentive and recognition programs, equity stock purchase, 401(k) contribution and pension (subject to eligibility).
Background Checks U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). Certain positions may also be subject to FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting May Be Closed Earlier Posting may be closed earlier due to high volume of applicants.
Seniority Level
Associate
Employment Type
Full‑time
Job Function
Consulting, Information Technology, and Sales
Industries
Banking
U.S. Bank is an equal‑opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
#J-18808-Ljbffr