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Zscaler

Senior Staff ServiceNow Developer

Zscaler, San Jose, California, United States, 95199

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Senior Staff ServiceNow Developer

Zscaler Apply for the Senior Staff ServiceNow Developer role at Zscaler. Responsibilities

Designing and developing scalable ServiceNow solutions that align with business requirements and platform best practices. Collaborating with process owners to translate functional business needs into technical implementations. Leveraging expertise across ITSM, ITOM, CMDB, CSM, and HRSD modules to configure, customize, and develop new modules. Integrating ServiceNow with other enterprise systems using REST/SOAP APIs, MID Servers, and IntegrationHub. Mentoring junior developers, conducting code reviews, and optimizing system performance through advanced scripting and automation. Minimum Qualifications

10+ years of hands‑on experience in the ServiceNow platform with demonstrated success in full‑cycle implementations. Proficiency in ServiceNow scripting, including Business Rules, Client Scripts, and APIs, as well as web technologies such as JavaScript, HTML, and CSS. ServiceNow Certified Application Developer (CAD) certification. Comprehensive understanding of ITIL processes and ServiceNow modules including ITOM, CMDB, CSM, and HRSD. Ability to effectively collaborate with technical teams and business stakeholders to ensure alignment and successful implementation. Preferred Qualifications

ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications. Experience with Agile/Scrum methodologies. Knowledge of performance analytics and reporting capabilities in ServiceNow. Salary

Base Pay Range: $154,000 - $220,000 USD (exclude commission/bonus/equity). The range reflects the minimum and maximum target for new hires across all US locations and may vary based on experience and education. Benefits

Various health plans. Time‑off plans for vacation and sick time. Parental leave options. Retirement options. Education reimbursement. In‑office perks, and more. EEO and Pay Transparency

We are committed to providing equal employment opportunities to all individuals. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, or protected veteran status. Zscaler complies with all applicable federal, state, and local pay transparency rules. We provide necessary accommodations for candidates who are differently abled or require pregnancy‑related support.

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