Expedia Group
Senior Product Manager – Communications Platform
Expedia Group, Seattle, Washington, us, 98127
Senior Product Manager – Communications Platform
Join Expedia Group as a Senior Product Manager on the Universal Messaging Platform (UMP) team. The role focuses on AI‑driven messaging capabilities—email, push, SMS, and inbox—across multiple brands and 40+ languages. Based in Seattle, you will work closely with engineering, UX and other product teams to define roadmaps, deliver robust platform features, and ensure messaging quality and performance at scale.
Base pay range $173,000.00 per year – $242,500.00 per year
About the Team The Communications Product Team builds integrated platform capabilities and seamless experiences for travelers, partners, and Expedia Group employees. With a customer‑first focus, we create products that foster loyalty and repeat business, collaborating across the organization to drive growth and measurable outcomes.
In This Role, You Will
Own the “build” pillar of Universal Messaging Platform, including tooling for message creation, localization, and quality checks across multiple channels.
Collaborate with platform users, engineering and UX teams to deliver customer‑centric communication tools.
Drive integration of AI capabilities into the messaging platform.
Manage communication creation capabilities across multiple channels (email, push, SMS, inbox).
Conduct customer research and partner with UX leads to inform product decisions.
Influence product strategy and roadmap in a fast‑paced, high‑visibility environment.
Minimum Qualifications
6+ years of product management experience, ideally in communications platforms, CRM/MarTech, or email marketing.
Strong technical background with experience collaborating closely with engineering teams.
Proven track record delivering AI‑based product capabilities.
Solid understanding of data fundamentals and service integrations within communications platforms.
Experience with localization and multi‑language support.
Demonstrated ability to lead customer research and translate insights into actionable product requirements.
Preferred Qualifications
Experience working in large global companies or platforms with global scale.
Familiarity with outbound communication channels including email, push, SMS, inbox, and messaging apps.
Background in marketing, product, or technical roles with strong product management skills.
Experience collaborating with UX teams and cross‑functional stakeholders.
Solid understanding of platform architecture and scalable tooling design.
Benefits We provide a full benefits package, including travel perks, generous time‑off, parental leave, a flexible work model, and career development resources.
Employment type Full‑time
Seniority level Mid‑Senior level
EEO Statement Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E‑Verify.
#J-18808-Ljbffr
Base pay range $173,000.00 per year – $242,500.00 per year
About the Team The Communications Product Team builds integrated platform capabilities and seamless experiences for travelers, partners, and Expedia Group employees. With a customer‑first focus, we create products that foster loyalty and repeat business, collaborating across the organization to drive growth and measurable outcomes.
In This Role, You Will
Own the “build” pillar of Universal Messaging Platform, including tooling for message creation, localization, and quality checks across multiple channels.
Collaborate with platform users, engineering and UX teams to deliver customer‑centric communication tools.
Drive integration of AI capabilities into the messaging platform.
Manage communication creation capabilities across multiple channels (email, push, SMS, inbox).
Conduct customer research and partner with UX leads to inform product decisions.
Influence product strategy and roadmap in a fast‑paced, high‑visibility environment.
Minimum Qualifications
6+ years of product management experience, ideally in communications platforms, CRM/MarTech, or email marketing.
Strong technical background with experience collaborating closely with engineering teams.
Proven track record delivering AI‑based product capabilities.
Solid understanding of data fundamentals and service integrations within communications platforms.
Experience with localization and multi‑language support.
Demonstrated ability to lead customer research and translate insights into actionable product requirements.
Preferred Qualifications
Experience working in large global companies or platforms with global scale.
Familiarity with outbound communication channels including email, push, SMS, inbox, and messaging apps.
Background in marketing, product, or technical roles with strong product management skills.
Experience collaborating with UX teams and cross‑functional stakeholders.
Solid understanding of platform architecture and scalable tooling design.
Benefits We provide a full benefits package, including travel perks, generous time‑off, parental leave, a flexible work model, and career development resources.
Employment type Full‑time
Seniority level Mid‑Senior level
EEO Statement Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E‑Verify.
#J-18808-Ljbffr