Elastic
Vice President Americas Services
role at
Elastic
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
What Is The Role Are you a visionary leader ready to make a big impact? Elastic is seeking a dynamic VP of Services to lead our Americas organization. Reporting to the Global VP of Services, you’ll lead and inspire a team driving services sales and delivery to help customers realize the full power of Elastic. As an Elastic VP of Professional Services, you will work with the Consulting Services team to service our global customer base on billable projects. Our customers include Fortune 100 companies, startups, government entities, and nonprofits researching some of the world's most interesting and complex search problems.
The VP of Professional Services will be a customer‑facing role for leading our consulting team, developing new business in the region, meeting financial targets, and building strong relationships both within Elastic and with our customers and partners. You will have the opportunity to work with a tremendous services, engineering, and sales team and wear many hats.
This is your chance to shape the future of Elastic Services in the Americas, scale a high‑performing team, and ensure customers achieve extraordinary outcomes. If you thrive in high‑growth SaaS environments and love building teams that deliver real impact, we want to hear from you!
What You’ll Be Doing
Lead, inspire, and scale a high‑performing team of Services leaders across the Americas
Define and execute a bold regional strategy aligned with our global vision
Drive operational excellence while translating strategy into measurable results
Track key metrics to maximize customer satisfaction, retention, and impact
Foster a culture of innovation, collaboration, and continuous improvement
Represent Elastic Services with credibility and influence to leadership, customers, and cross‑functional partners
Travel as needed to engage with customers and support regional initiatives
What You Bring
2nd or 3rd line leadership experience leading large, services teams in a software company with multi‑billion dollar revenues
Proven success leading large, dynamic teams in SaaS or high‑growth software companies
12+ years in Professional Services or customer‑facing services organizations
Strong executive presence, with exceptional influencing, presentation, and business insight skills
High integrity, authenticity, and humility
Track record of building, scaling, and developing high‑performing teams
Experience designing and scaling services offerings that drive business growth
Comfort engaging with executive sponsors and delivering impactful customer outcomes
Strategic mentality with operational excellence and attention to detail
Compensation Compensation for this role is in the form of base salary. This role does not have a variable compensation component. The typical starting salary range for new hires in this role is $359,900—$569,250 USD. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply.
Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. In addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company‑matched 401k with dollar‑for‑dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well‑being.
Benefits
Competitive pay based on the work you do here and not your previous salary
Health coverage for you and your family in many locations
Ability to craft your calendar with flexible locations and schedules for many roles
Generous number of vacation days each year
Increase your impact – We match up to $2000 (or local currency equivalent) for financial donations and service
Up to 40 hours each year to use toward volunteer projects you love
Embracing parenthood with minimum of 16 weeks of parental leave
Equal Opportunity Employer Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. Applicants have rights under Federal Employment Laws; view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster; Equal Employment Opportunity (EEO) Poster; Know Your Rights (Poster).
#J-18808-Ljbffr
role at
Elastic
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
What Is The Role Are you a visionary leader ready to make a big impact? Elastic is seeking a dynamic VP of Services to lead our Americas organization. Reporting to the Global VP of Services, you’ll lead and inspire a team driving services sales and delivery to help customers realize the full power of Elastic. As an Elastic VP of Professional Services, you will work with the Consulting Services team to service our global customer base on billable projects. Our customers include Fortune 100 companies, startups, government entities, and nonprofits researching some of the world's most interesting and complex search problems.
The VP of Professional Services will be a customer‑facing role for leading our consulting team, developing new business in the region, meeting financial targets, and building strong relationships both within Elastic and with our customers and partners. You will have the opportunity to work with a tremendous services, engineering, and sales team and wear many hats.
This is your chance to shape the future of Elastic Services in the Americas, scale a high‑performing team, and ensure customers achieve extraordinary outcomes. If you thrive in high‑growth SaaS environments and love building teams that deliver real impact, we want to hear from you!
What You’ll Be Doing
Lead, inspire, and scale a high‑performing team of Services leaders across the Americas
Define and execute a bold regional strategy aligned with our global vision
Drive operational excellence while translating strategy into measurable results
Track key metrics to maximize customer satisfaction, retention, and impact
Foster a culture of innovation, collaboration, and continuous improvement
Represent Elastic Services with credibility and influence to leadership, customers, and cross‑functional partners
Travel as needed to engage with customers and support regional initiatives
What You Bring
2nd or 3rd line leadership experience leading large, services teams in a software company with multi‑billion dollar revenues
Proven success leading large, dynamic teams in SaaS or high‑growth software companies
12+ years in Professional Services or customer‑facing services organizations
Strong executive presence, with exceptional influencing, presentation, and business insight skills
High integrity, authenticity, and humility
Track record of building, scaling, and developing high‑performing teams
Experience designing and scaling services offerings that drive business growth
Comfort engaging with executive sponsors and delivering impactful customer outcomes
Strategic mentality with operational excellence and attention to detail
Compensation Compensation for this role is in the form of base salary. This role does not have a variable compensation component. The typical starting salary range for new hires in this role is $359,900—$569,250 USD. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply.
Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. In addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company‑matched 401k with dollar‑for‑dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well‑being.
Benefits
Competitive pay based on the work you do here and not your previous salary
Health coverage for you and your family in many locations
Ability to craft your calendar with flexible locations and schedules for many roles
Generous number of vacation days each year
Increase your impact – We match up to $2000 (or local currency equivalent) for financial donations and service
Up to 40 hours each year to use toward volunteer projects you love
Embracing parenthood with minimum of 16 weeks of parental leave
Equal Opportunity Employer Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. Applicants have rights under Federal Employment Laws; view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster; Equal Employment Opportunity (EEO) Poster; Know Your Rights (Poster).
#J-18808-Ljbffr