Energy Jobline ZR
Technical Project Manager in Costa Mesa
Energy Jobline ZR, Costa Mesa, California, United States, 92626
Overview
Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide. We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers. Job Description
Join a scaling, tight-knit team thats working directly with innovative talent acquisition teams and thought leaders across various industries and geographies to make hiring a strategic advantage for their organizations. You'll serve as an advisor to our customers and take a consultative approach to ensure customers are setup for long-term success as high-performing hiring organizations using the Lever product suite. As an Account Manager on the Customer Advocacy team, you will be our customer's biggest champion and make their voice heard in everything we do- the problems we help solve, the solutions we build and the consultation we deliver. You will do that by building trusting partnerships with our customers and consistently empowering them to achieve their ongoing talent goals. SKILL SET Qualifications
3+ years of customer relationship or account management experience working in (SaaS) Solutions and results-oriented mindset Experienced in customer-facing roles, including analyzing customer accounts, identifying churn signals and account growth opportunities Highly organized with strong project management and time management skills Hands-on experience with product training to external customers Within 3 Months
Attend Ramp Camp and set onboarding goals Take ownership of a customer portfolio of a variety of accounts across industries, product offerings and customer segments; begin developing these relationships through email, phone and video calls, webinar trainings, and in-person visits Identify the current hiring practices and internal business goals of your customer accounts Successfully complete certification for the following areas: Product, Reports & Lever Talent Intelligence (LTI) Shadow five Customer Account Executive (CAE) renewal calls to build an understanding of how to best partner on annual renewals, account expansion, and upsell engagement by the CAE team Teach customers best practices for using the Lever product suite through webinars and targeted training sessions Within 6 Months
Utilizing agreed-upon milestones and metrics, youll keep customers on course to execute on the success of their plans with Lever. Provide feedback for process improvements which improves our abilities to better serve both external and internal customers Have the confidence to advise, influence, and help them on best practices and strategic recommendations to align Levers products and solutions to the achievement of these goals Identify our champions within your assigned accounts; ensure customer achievements are highlighted to our internal partners such as marketing in order to communicate those successes externally Get involved in hiring and growing the team by helping to interview candidates All qualified applicants will receive consideration for employment without regard to , , , , or expression, , or ancestry, , , marital status, , protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move. #J-18808-Ljbffr
Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide. We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers. Job Description
Join a scaling, tight-knit team thats working directly with innovative talent acquisition teams and thought leaders across various industries and geographies to make hiring a strategic advantage for their organizations. You'll serve as an advisor to our customers and take a consultative approach to ensure customers are setup for long-term success as high-performing hiring organizations using the Lever product suite. As an Account Manager on the Customer Advocacy team, you will be our customer's biggest champion and make their voice heard in everything we do- the problems we help solve, the solutions we build and the consultation we deliver. You will do that by building trusting partnerships with our customers and consistently empowering them to achieve their ongoing talent goals. SKILL SET Qualifications
3+ years of customer relationship or account management experience working in (SaaS) Solutions and results-oriented mindset Experienced in customer-facing roles, including analyzing customer accounts, identifying churn signals and account growth opportunities Highly organized with strong project management and time management skills Hands-on experience with product training to external customers Within 3 Months
Attend Ramp Camp and set onboarding goals Take ownership of a customer portfolio of a variety of accounts across industries, product offerings and customer segments; begin developing these relationships through email, phone and video calls, webinar trainings, and in-person visits Identify the current hiring practices and internal business goals of your customer accounts Successfully complete certification for the following areas: Product, Reports & Lever Talent Intelligence (LTI) Shadow five Customer Account Executive (CAE) renewal calls to build an understanding of how to best partner on annual renewals, account expansion, and upsell engagement by the CAE team Teach customers best practices for using the Lever product suite through webinars and targeted training sessions Within 6 Months
Utilizing agreed-upon milestones and metrics, youll keep customers on course to execute on the success of their plans with Lever. Provide feedback for process improvements which improves our abilities to better serve both external and internal customers Have the confidence to advise, influence, and help them on best practices and strategic recommendations to align Levers products and solutions to the achievement of these goals Identify our champions within your assigned accounts; ensure customer achievements are highlighted to our internal partners such as marketing in order to communicate those successes externally Get involved in hiring and growing the team by helping to interview candidates All qualified applicants will receive consideration for employment without regard to , , , , or expression, , or ancestry, , , marital status, , protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move. #J-18808-Ljbffr