Insomnia Cookies
Shift Leader – Penn Quarter
As a
Shift Leader
at our Penn Quarter store located at 614 E. Street NW Washington, DC 20001, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands‑on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!
Base Pay Range $17.00/hr – $17.50/hr, plus in‑store tips
Perks & Pay
Pay starts at $17.00 – $17.50/hr plus in‑store tips
Flexible part‑time work schedules
Pay on demand (get paid your earned wages at the end of the day)
Paid vacation and sick time off
Interactive training & mentorship
Pet insurance for your furry loved ones
Job stability with a rapidly growing and reputable company
Achievable growth/promotion opportunities
You get to work in a fun, exciting team environment
Employee discount and free cookies with every shift
Responsibilities
Provide incredible customer service and quality products to all guests throughout their experience in our bakery.
Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members.
Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team.
Support and work alongside the Cookie Crew.
Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices.
Manage cash handling and deposits.
Desired Skills / Experience
At least 1 year of working experience in a customer‑service‑focused role.
Point of sales systems experience.
Outstanding communication, time‑management, and people skills.
Outgoing, friendly, patient.
Detail‑focused and results‑oriented.
Ability to lead by example and motivate others.
Ability to lift up to 40 lbs.
Legally eligible to work in the United States.
Must be 18 years or older to be employed.
About us:
Insomnia Cookies was founded in a college dorm room by then‑student Seth Berkowitz. Fast forward 20 years and many cookies later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet‑easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly‑growing nationwide shipping and gifting portfolio… Insomnia Cookies is revolutionizing the cookie game by truly “Imagining What’s Possible”.
#J-18808-Ljbffr
Shift Leader
at our Penn Quarter store located at 614 E. Street NW Washington, DC 20001, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands‑on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!
Base Pay Range $17.00/hr – $17.50/hr, plus in‑store tips
Perks & Pay
Pay starts at $17.00 – $17.50/hr plus in‑store tips
Flexible part‑time work schedules
Pay on demand (get paid your earned wages at the end of the day)
Paid vacation and sick time off
Interactive training & mentorship
Pet insurance for your furry loved ones
Job stability with a rapidly growing and reputable company
Achievable growth/promotion opportunities
You get to work in a fun, exciting team environment
Employee discount and free cookies with every shift
Responsibilities
Provide incredible customer service and quality products to all guests throughout their experience in our bakery.
Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members.
Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team.
Support and work alongside the Cookie Crew.
Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices.
Manage cash handling and deposits.
Desired Skills / Experience
At least 1 year of working experience in a customer‑service‑focused role.
Point of sales systems experience.
Outstanding communication, time‑management, and people skills.
Outgoing, friendly, patient.
Detail‑focused and results‑oriented.
Ability to lead by example and motivate others.
Ability to lift up to 40 lbs.
Legally eligible to work in the United States.
Must be 18 years or older to be employed.
About us:
Insomnia Cookies was founded in a college dorm room by then‑student Seth Berkowitz. Fast forward 20 years and many cookies later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet‑easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly‑growing nationwide shipping and gifting portfolio… Insomnia Cookies is revolutionizing the cookie game by truly “Imagining What’s Possible”.
#J-18808-Ljbffr