Border States
Branch Manager
Join to apply for the Branch Manager role at Border States.
Location: Greenwood, MS or Greenville, MS or Cleveland, MS.
Application Deadline: November 7, 2025 or posted until filled. The position may be filled before or after the listed deadline; applications are accepted while the posting remains active.
Job Summary Responsible for daily oversight, administration, and management of all operations for the Cleveland, MS, Greenwood, MS, and Greenville, MS branch locations. Provides leadership to the branch staff so successful levels of customer experience, sales, profitability, and inventories are attained.
Responsibilities
Plans, coordinates, and directs operational activities for the branch.
Prepares and implements objectives and plans to support branch/company strategies, proposal coordination, key customer strategy planning, presentations, financial projections, cross-market strategies, and other measurement tools.
Coordinates the development of new supply chain solutions, systems, technology, methods, ideas, and procedures to improve sales, profits, efficiencies, automation, service and quality within a specific market.
Coordinates with various teams to streamline operations and meet challenges.
Improves efficiency and scalability of branch layout, workflow, and equipment.
Utilizes warehouse management systems.
Provides feedback from the field on customer satisfaction regarding pricing, products, promotions, service, customer needs and competition.
Provides feedback on the performance of vendor programs/promotions within product lines and market areas and acts as a vendor alignment advisor.
Makes customer calls and works to establish and maintain a high-level relationship with key customers or prospective accounts.
Coordinates management contacts, stays abreast of market trends in our trade area and industry, and monitors competitive product and price situations.
Participates in the coordination, analysis, and decision-making of customer needs, pricing, products, competition, and problem resolution.
Provides leadership for local inventory committee, branch inventory levels/counts and approves all inventory returns.
Monitors the competitive factors affecting sales, profits, and market penetration and develops plans to counteract those factors and enhance Border States’ potential and prominence in the market.
Responsible for the Profit and Loss statement for the area(s) managed.
Provides continuous input to leadership on formulation of branch Fiscal Year budget and monitors adherence to FY budgetary objectives.
Ensures efficient inventory management, including forecasting, purchasing and stocking of electrical products to meet customer demand and minimize excess inventory.
Develops and maintains business relationships with current and potential customers.
Ensures all operations adhere to industry safety protocols and comply with OSHA, DOT, or other governmental agencies.
Builds a culture that inspires excellence, trust and dedication to an organization that cares about its employee owners.
Places high importance on talent development by growing others through coaching, feedback and exposure.
Actively recruits for all branch positions.
Non-essential Functions
Provides support for branch purchasing, product evaluations, code descriptions, inventory management, pricing development, and other related functions.
Continuously looks for systems, methods, and ideas to improve the processes, functions and performance of all branch areas.
Responsible for the implementation of customer satisfaction surveys.
Assists with planning and coordinating of the annual sales incentive programs.
Coordinates distribution of sales reports to staff and provides continuous feedback regarding their sales performance.
Assists with establishing sales budgets/goals.
Conducts or assists with sales meetings and trade shows.
Identifies sales, marketing, product, and application training needs and conducts the training.
Coordinates with the Customer Financial Services staff to resolve key customer-billing problems and advise on changes in customer credit worthiness.
Qualifications
Minimum of a four-year business or trade degree or equivalent experience required.
Three years of prior management experience including marketing, operations, or sales experience, preferred.
Strong knowledge of distribution experience preferred.
Ability to read, write and speak in English required.
Prefer strong working knowledge of PC for Windows, Microsoft Office, Internet, Email and SAP software.
Skills and Abilities
Ensures Accountability.
Strong Business Insight.
Excellent interpersonal, written, and verbal communication and reading skills.
Ability to effectively plan, align and organize.
Excellent customer service skills including being competent, accurate, responsive, and engaged.
Physical Requirements Frequency at which you would carry/lift in a typical day:
Occasionally 0 – 33%
Frequently 34 – 66%
Continuously: 67 – 100%
Lift from Waist:
Less than 10 lbs. – Occasionally
10 to 25 lbs. – Occasionally
26 to 50 lbs. – Occasionally
51 to 75 lbs. – Occasionally
75 to 100 lbs. – Not at all
100+ lbs. – Not at all
Lift from Floor:
Less than 10 lbs. – Occasionally
10 to 25 lbs. – Occasionally
26 to 50 lbs. – Occasionally
51 to 75 lbs. – Occasionally
75 to 100 lbs. – Not at all
100+ lbs. – Not at all
Carried for Distance:
Less than 10 lbs. – Not at all
10 to 25 lbs. – Not at all
26 to 50 lbs. – Not at all
51 to 75 lbs. – Not at all
75 to 100 lbs. – Not at all
100+ lbs. – Not at all
Physical Activity
Sitting (a continuous period of being seated) – Occasionally
Standing (for sustained periods of time) – Frequently
Walking (moving about on foot to accomplish tasks) – Continuously
Bending/stooping (downward and forward) – Occasionally
Crawling (moving about on hands and knees or hands and feet) – Not at all
Climbing/Walking Stairs (ascending or descending) – Occasionally
Reaching (extending arms in any direction) – Occasionally
Crouching/squatting (bending the body downward and forward by bending leg and spine) – Occasionally
Kneeling (bending legs at knee to come to rest on knee(s)) – Occasionally
Balancing (maintaining body equilibrium to prevent falling) – Frequently
Repetitive motion (substantial movement of the wrists, hands, and/or fingers) – Occasionally
Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) – Occasionally
Pushing/Pulling (using upper extremities to press against or draw or tug) – Occasionally
Grasping (applying pressure to an object with the fingers and palm) – Frequently
Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) – Occasionally
Talking (expressing or exchanging ideas by means of the spoken word) – Continuously
Driving (the control and operation of a motor vehicle) – Occasionally
Desk work (work usually performed at a desk) – Continuously
Use of a computer – Continuously
Use of a telephone – Frequently
Hearing (perceiving the nature of sounds at normal speaking levels) – Continuously
Exposure (to adverse weather & temperature conditions) – Frequently
Travel (travel needed to perform job duties) – Occasionally
Additional Information This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.
Equal Opportunity For All It’s not just the law. It’s something we’ve believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer.
Drug Free/Smoke Free workplace Employment may be contingent on the offered candidate successfully passing one or more of the following pre-employment screenings:
Criminal background check (required for all positions)
Motor Vehicle Record (MVR) check (required for positions involving driving)
Drug testing
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Location: Greenwood, MS or Greenville, MS or Cleveland, MS.
Application Deadline: November 7, 2025 or posted until filled. The position may be filled before or after the listed deadline; applications are accepted while the posting remains active.
Job Summary Responsible for daily oversight, administration, and management of all operations for the Cleveland, MS, Greenwood, MS, and Greenville, MS branch locations. Provides leadership to the branch staff so successful levels of customer experience, sales, profitability, and inventories are attained.
Responsibilities
Plans, coordinates, and directs operational activities for the branch.
Prepares and implements objectives and plans to support branch/company strategies, proposal coordination, key customer strategy planning, presentations, financial projections, cross-market strategies, and other measurement tools.
Coordinates the development of new supply chain solutions, systems, technology, methods, ideas, and procedures to improve sales, profits, efficiencies, automation, service and quality within a specific market.
Coordinates with various teams to streamline operations and meet challenges.
Improves efficiency and scalability of branch layout, workflow, and equipment.
Utilizes warehouse management systems.
Provides feedback from the field on customer satisfaction regarding pricing, products, promotions, service, customer needs and competition.
Provides feedback on the performance of vendor programs/promotions within product lines and market areas and acts as a vendor alignment advisor.
Makes customer calls and works to establish and maintain a high-level relationship with key customers or prospective accounts.
Coordinates management contacts, stays abreast of market trends in our trade area and industry, and monitors competitive product and price situations.
Participates in the coordination, analysis, and decision-making of customer needs, pricing, products, competition, and problem resolution.
Provides leadership for local inventory committee, branch inventory levels/counts and approves all inventory returns.
Monitors the competitive factors affecting sales, profits, and market penetration and develops plans to counteract those factors and enhance Border States’ potential and prominence in the market.
Responsible for the Profit and Loss statement for the area(s) managed.
Provides continuous input to leadership on formulation of branch Fiscal Year budget and monitors adherence to FY budgetary objectives.
Ensures efficient inventory management, including forecasting, purchasing and stocking of electrical products to meet customer demand and minimize excess inventory.
Develops and maintains business relationships with current and potential customers.
Ensures all operations adhere to industry safety protocols and comply with OSHA, DOT, or other governmental agencies.
Builds a culture that inspires excellence, trust and dedication to an organization that cares about its employee owners.
Places high importance on talent development by growing others through coaching, feedback and exposure.
Actively recruits for all branch positions.
Non-essential Functions
Provides support for branch purchasing, product evaluations, code descriptions, inventory management, pricing development, and other related functions.
Continuously looks for systems, methods, and ideas to improve the processes, functions and performance of all branch areas.
Responsible for the implementation of customer satisfaction surveys.
Assists with planning and coordinating of the annual sales incentive programs.
Coordinates distribution of sales reports to staff and provides continuous feedback regarding their sales performance.
Assists with establishing sales budgets/goals.
Conducts or assists with sales meetings and trade shows.
Identifies sales, marketing, product, and application training needs and conducts the training.
Coordinates with the Customer Financial Services staff to resolve key customer-billing problems and advise on changes in customer credit worthiness.
Qualifications
Minimum of a four-year business or trade degree or equivalent experience required.
Three years of prior management experience including marketing, operations, or sales experience, preferred.
Strong knowledge of distribution experience preferred.
Ability to read, write and speak in English required.
Prefer strong working knowledge of PC for Windows, Microsoft Office, Internet, Email and SAP software.
Skills and Abilities
Ensures Accountability.
Strong Business Insight.
Excellent interpersonal, written, and verbal communication and reading skills.
Ability to effectively plan, align and organize.
Excellent customer service skills including being competent, accurate, responsive, and engaged.
Physical Requirements Frequency at which you would carry/lift in a typical day:
Occasionally 0 – 33%
Frequently 34 – 66%
Continuously: 67 – 100%
Lift from Waist:
Less than 10 lbs. – Occasionally
10 to 25 lbs. – Occasionally
26 to 50 lbs. – Occasionally
51 to 75 lbs. – Occasionally
75 to 100 lbs. – Not at all
100+ lbs. – Not at all
Lift from Floor:
Less than 10 lbs. – Occasionally
10 to 25 lbs. – Occasionally
26 to 50 lbs. – Occasionally
51 to 75 lbs. – Occasionally
75 to 100 lbs. – Not at all
100+ lbs. – Not at all
Carried for Distance:
Less than 10 lbs. – Not at all
10 to 25 lbs. – Not at all
26 to 50 lbs. – Not at all
51 to 75 lbs. – Not at all
75 to 100 lbs. – Not at all
100+ lbs. – Not at all
Physical Activity
Sitting (a continuous period of being seated) – Occasionally
Standing (for sustained periods of time) – Frequently
Walking (moving about on foot to accomplish tasks) – Continuously
Bending/stooping (downward and forward) – Occasionally
Crawling (moving about on hands and knees or hands and feet) – Not at all
Climbing/Walking Stairs (ascending or descending) – Occasionally
Reaching (extending arms in any direction) – Occasionally
Crouching/squatting (bending the body downward and forward by bending leg and spine) – Occasionally
Kneeling (bending legs at knee to come to rest on knee(s)) – Occasionally
Balancing (maintaining body equilibrium to prevent falling) – Frequently
Repetitive motion (substantial movement of the wrists, hands, and/or fingers) – Occasionally
Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) – Occasionally
Pushing/Pulling (using upper extremities to press against or draw or tug) – Occasionally
Grasping (applying pressure to an object with the fingers and palm) – Frequently
Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) – Occasionally
Talking (expressing or exchanging ideas by means of the spoken word) – Continuously
Driving (the control and operation of a motor vehicle) – Occasionally
Desk work (work usually performed at a desk) – Continuously
Use of a computer – Continuously
Use of a telephone – Frequently
Hearing (perceiving the nature of sounds at normal speaking levels) – Continuously
Exposure (to adverse weather & temperature conditions) – Frequently
Travel (travel needed to perform job duties) – Occasionally
Additional Information This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.
Equal Opportunity For All It’s not just the law. It’s something we’ve believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer.
Drug Free/Smoke Free workplace Employment may be contingent on the offered candidate successfully passing one or more of the following pre-employment screenings:
Criminal background check (required for all positions)
Motor Vehicle Record (MVR) check (required for positions involving driving)
Drug testing
#J-18808-Ljbffr