Central Florida Health Care, Inc.
School Based Sealant Program Coordinator
Central Florida Health Care, Inc., Winter Haven, Florida, United States, 33884
Position:
School Based Sealant Program Coordinator
Location:
Winter Haven, FL
Title:
School Based Sealant Program Coordinator
Reports to:
Sr. Director of Clinical Operations
FLSA Status:
Exempt
Personnel Supervised:
Patient Registration Representatives, Dental Assistants, Clinical Support Staff
Position Summary Provide leadership, guidance, and supervision to CFHC’s School Based Sealant Program and mobile dental teams. The team must coordinate daily to insure effective, efficient mobile unit operations.
Coordinate and manage the activities of the entire center team, expedite workflow, oversee huddles, assign duties and review/monitor staff performance.
Collaborate on performance evaluations, job interviews, recommendations for hiring and termination, occurrence reports, disciplinary actions, and other related reports for all center staff.
Effective, forward pursuit and department/corporate documentation of performance improvement is required. The SBSP team shall work with management to design and systematically monitor, analyze, and improve performance in order to improve patient outcomes and adhere to Joint Commission, the BPHC, and other funding requirements.
Minimal Qualifications Education Four-year business or health-related degree preferred. Consideration will be given to 2-4 years business training at college-level or an accredited business school and/or exceptional health-related expertise and capability.
Experience 2-5 years direct supervisory experience required. Previous related experience in a medical office setting or group practice required. Years of experience can be substituted on a year-by-year basis for academic training.
Special Skills
Ability to read, understand and follow oral and written instructions.
Two to five years direct supervisory experience in a similar setting.
Must be able to drive and operate all assigned mobile health units.
Bilingual (English/Spanish) capability helpful; must have good interpersonal skills; must have flexibility, and ability to juggle many obligations & set requirements.
Other Requirements Able to work flexible hours as needed.
Corporate Responsibilities
Treat patients, staff and visitors with courtesy, sensitivity and respect.
Maintains patient confidentiality
Adheres to policies and procedures.
Adheres to CFHC QA/PIP and actively participate in process improvement activities.
Follow safety and OSHA requirements
Follow all Joint Commission requirements
Provide and participate in training activities.
Adheres to the CFHC dress code and maintains a professional appearance.
Attends required meetings and participates on committees as requested.
Enhances professional growth and development by attending in-service meetings and continuing education programs.
Assists and directs with supervisory staff in examining co-worker problems.
Ensure optimum employee satisfaction by maintaining a work environment of trust, open communication, and respect for each employee as an individual, and by identifying and working to fulfill the needs and goals of each assigned employee within work setting.
Responsibilities and Performance Expectations
Produce optimal program outcomes: meeting/exceeding productivity expectations and other Key Performance Indicators (KPIs)
Operate as a liaison between CFHC and all SBSP stakeholders
Administratively adhere to CFHC’s policies and procedures and complete all required paperwork on time. (Payroll sheets, evaluations, data analysis, etc.)
Work with Senior Managers to effectively analyze and use management data and reports (e.g. report card, etc.) to maximize team performance and to achieve CFHC objectives. Attend and actively participate in committees/community projects which directly impact CFHC’s patient care and business services
Staff scheduling, on-call scheduling, recruitment, training, and orientation. Submit written recommendation to appropriate Senior Managers regarding staffing needs.
Keep staff informed regarding current issues in the medical/dental community that could have an impact on CFHC
Participate in Utilization Review, Quality Improvement of clinical services including chart review for clinical performance, laboratory, pharmacy, radiology, and clinical measures compliance
Complete all duties, responsibilities, and competencies in a manner that is appropriate to the age groups to whom care/services are being provided
Works to identify and establish community partnerships and business opportunities
Interviews applicants for relevant customer service associate positions and makes hiring recommendations
Evaluates assigned staff according to the CFHC schedule for evaluations
Provide cross-training and back-up training of appropriate staff.
Conducts regular meetings with assigned staff to provide updates on policy and/or procedural changes
Ensure Compliance with CFHC Contractual Agreements.
Performs other duties as assigned or necessary
Physical Requirements
Requires 80% or more time spent standing/walking
Independently mobile
Ability to lift weight equivalents to what would be required when (and if) asked to assist and position patients, reposition equipment and lift supplies
Ability to adapt and function in varying environments of workload, patient acuity, worksites and work shifts.
American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
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School Based Sealant Program Coordinator
Location:
Winter Haven, FL
Title:
School Based Sealant Program Coordinator
Reports to:
Sr. Director of Clinical Operations
FLSA Status:
Exempt
Personnel Supervised:
Patient Registration Representatives, Dental Assistants, Clinical Support Staff
Position Summary Provide leadership, guidance, and supervision to CFHC’s School Based Sealant Program and mobile dental teams. The team must coordinate daily to insure effective, efficient mobile unit operations.
Coordinate and manage the activities of the entire center team, expedite workflow, oversee huddles, assign duties and review/monitor staff performance.
Collaborate on performance evaluations, job interviews, recommendations for hiring and termination, occurrence reports, disciplinary actions, and other related reports for all center staff.
Effective, forward pursuit and department/corporate documentation of performance improvement is required. The SBSP team shall work with management to design and systematically monitor, analyze, and improve performance in order to improve patient outcomes and adhere to Joint Commission, the BPHC, and other funding requirements.
Minimal Qualifications Education Four-year business or health-related degree preferred. Consideration will be given to 2-4 years business training at college-level or an accredited business school and/or exceptional health-related expertise and capability.
Experience 2-5 years direct supervisory experience required. Previous related experience in a medical office setting or group practice required. Years of experience can be substituted on a year-by-year basis for academic training.
Special Skills
Ability to read, understand and follow oral and written instructions.
Two to five years direct supervisory experience in a similar setting.
Must be able to drive and operate all assigned mobile health units.
Bilingual (English/Spanish) capability helpful; must have good interpersonal skills; must have flexibility, and ability to juggle many obligations & set requirements.
Other Requirements Able to work flexible hours as needed.
Corporate Responsibilities
Treat patients, staff and visitors with courtesy, sensitivity and respect.
Maintains patient confidentiality
Adheres to policies and procedures.
Adheres to CFHC QA/PIP and actively participate in process improvement activities.
Follow safety and OSHA requirements
Follow all Joint Commission requirements
Provide and participate in training activities.
Adheres to the CFHC dress code and maintains a professional appearance.
Attends required meetings and participates on committees as requested.
Enhances professional growth and development by attending in-service meetings and continuing education programs.
Assists and directs with supervisory staff in examining co-worker problems.
Ensure optimum employee satisfaction by maintaining a work environment of trust, open communication, and respect for each employee as an individual, and by identifying and working to fulfill the needs and goals of each assigned employee within work setting.
Responsibilities and Performance Expectations
Produce optimal program outcomes: meeting/exceeding productivity expectations and other Key Performance Indicators (KPIs)
Operate as a liaison between CFHC and all SBSP stakeholders
Administratively adhere to CFHC’s policies and procedures and complete all required paperwork on time. (Payroll sheets, evaluations, data analysis, etc.)
Work with Senior Managers to effectively analyze and use management data and reports (e.g. report card, etc.) to maximize team performance and to achieve CFHC objectives. Attend and actively participate in committees/community projects which directly impact CFHC’s patient care and business services
Staff scheduling, on-call scheduling, recruitment, training, and orientation. Submit written recommendation to appropriate Senior Managers regarding staffing needs.
Keep staff informed regarding current issues in the medical/dental community that could have an impact on CFHC
Participate in Utilization Review, Quality Improvement of clinical services including chart review for clinical performance, laboratory, pharmacy, radiology, and clinical measures compliance
Complete all duties, responsibilities, and competencies in a manner that is appropriate to the age groups to whom care/services are being provided
Works to identify and establish community partnerships and business opportunities
Interviews applicants for relevant customer service associate positions and makes hiring recommendations
Evaluates assigned staff according to the CFHC schedule for evaluations
Provide cross-training and back-up training of appropriate staff.
Conducts regular meetings with assigned staff to provide updates on policy and/or procedural changes
Ensure Compliance with CFHC Contractual Agreements.
Performs other duties as assigned or necessary
Physical Requirements
Requires 80% or more time spent standing/walking
Independently mobile
Ability to lift weight equivalents to what would be required when (and if) asked to assist and position patients, reposition equipment and lift supplies
Ability to adapt and function in varying environments of workload, patient acuity, worksites and work shifts.
American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
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