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GP Mobile

T Mobile Authorized Retailer Store Manager

GP Mobile, Capitol Heights, Maryland, us, 20790

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T Mobile Authorized Retailer Store Manager Join to apply for the T Mobile Authorized Retailer Store Manager role at GP Mobile.

Benefits

Commission

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Donation matching

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Company Overview Chase at Luna Wireless, an Authorized T-Mobile Retailer! Luna Wireless is one of the largest Authorized T-Mobile Retailers in the US! Seeking candidates with a hustle and ambition for unlimited potential. If you want to earn unlimited commissions while working in a fun, fast-paced environment, Luna Wireless is the place to be! Bilingual Spanish speakers preferred, but not required. Why Join Our Team? #CareerGrowth #ConnectedCulture. Be unstoppable with us!

Job Overview As a Retail Store Manager, you’re ready to lead by example, go All IN, and rally & empower your team to give it their all in becoming the best in the world at connecting customers to their world.

Responsible for all operations of a T-Mobile retail store. Must be familiar with all aspects of retail, including hiring, scheduling, training, marketing, assets prevention & team leadership. Primary point of contact for employees of the retail store.

Job Responsibilities

Complete observations of store employees’ interactions with customers, including feedback, to be used in development, training, and coaching conversations ensuring assigned team trainings are completed on time.

Assist with customer-related issues that would positively impact the customer’s experience within the T-Mobile brand & expectations.

Own store success and take ownership for store employees’ work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.

Support operational excellence by observing every store function, monitoring sales and inventory, manage sales tracking and implementing new store programs and initiatives.

Always maintain a neat clean organized store environment.

Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand, and digital technology.

Support your team through development, training, mentoring, driving behaviors that will lead to earning a place in our customer’s hearts and store employee success.

Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to your team.

Support team initiatives and create an inclusive environment.

Responsible for the overall productivity results in the store. Drive operational efficiencies to help minimize risk and protect the store’s assets. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses.

Show your team you’re invested in their success through personalized performance management plans and conversations, as well as celebrating achievements through recognition.

Ensure store employees meet and/or exceed defined, monthly success measurements.

Meet or exceed sales goals for the store.

The experience you’ll bring

2 years wireless retail experience, high volume preferred

Bachelor’s degree, preferred.

Knowledge, Skills and Abilities

Communication (Required)

Microsoft Office (Required)

Store Management (Required)

Store Operations (Required)

Customer Service (Required)

Requirements

2-4 years Management experience in retail sales (Required)

2-4 years Sales & sales management experience (Required)

At least 18 years of age

Legally authorized to work in the United States

High School Diploma or GED

What’s in it for you

Competitive base pay, plus commission

Benefits for part-time and full-time associates

Medical, dental and vision benefits

401K Plan

Generous paid time-off programs

Phone service discounts

Serious growth potential for your career

We are an equal opportunity employer and welcome everyone to our team.

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